All reviews

Rating Breakdown

  • 5
    95% (1,901 ratings)
  • 4
    3% (62 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 6, 2021

We are huge fans of Shopify, and it allows us to try many features and apps to best suit our customers. Back in stock alerts is a must.... the customer service is always quick and very helpful too.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

The application works perfectly and was exactly what I needed. The online support in tweaking a few settings to suit my custom theme was excellent and changes were made within the hour for all the functionality I required. The team followed up after a few days to make sure everything was working as promised. Highly recommended.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

This application helped me to notify customers when items were back in stock. Also has great customer service!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

A very useful app and a very responsive customer service. I had a problem with the installation on a particular theme, it was solved in a few minutes. Great work!

Store

Bekvï

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Perfect service. When I didn't know how to set the theme, I contacted customer service and it was solved for me very quickly. Thank you. Absolutely.

Store

ITECHS

Using app

About 2 years

Total reviews

2

Average rating

5.0

3 / 5 Share

Aug. 4, 2021

The app has some limitations. If the product is in stock at any location, even a non-shipping one, the email collection button will not appear. Great customer service though.

Using app

About 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 4, 2021

best customer service since long time! Reaction Time was about 20 seconds. Problem was solved in 1 minute :) Thanks!

Using app

15 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

The customer service is top notch, they helped me integrate into my new theme in just a couple of minutes. The app itself is super easy to use, and I've seen the most ROI due to this form of marketing.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

2 / 5 Share

Aug. 4, 2021

Terrible app. Glitches and spamming customers on a mass scale. Customer service terrible when something goes wrong. Same issue twice with hundreds of spam notifications going out to people. Customers receiving 20 notifications for the same product at the same time even after they had bought it. The first time this happened it wiped out my notification allowance which I had to push to be reset. I was then told they had solved the issue only for the same thing to happen 2 weeks later. Has lost me customers who feel the brand is constantly spamming them. Nothing has been done to resolve the issue, and the customer team are terrible saying the issue didn't exist when I can see in the app sent items that they have sent out multiply notifications to customers at the same time for the same product. One customer received nearly 100 email notifications! I have now deleted the app and am looking for another provider as I can't deal with the level of customer complaints I am receiving from customers who asked to be notified, which is ruining my own brand standing with customers. Avoid this app.

Using app

About 1 year

Total reviews

1

Average rating

2.0

5 / 5 Share

Aug. 4, 2021

Love this app! It really helps our store generate sales and the staff are super helpful and friendly! Must have app! I spoke to Hasti and she was amazing!

Store

Paris&I

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

I have just installed this app as a lot of our stocked products go in and out of stock quite frequently and we like to notify our customers the moment the stock is back. It was super easy to integrate this app and the customer service is absolutely brilliant! Currently on a free version but will most probably with jumping on a paid version for additional features.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

Love this app and the support team behind it! They're live to help you and very sweet. Any issue I had was immediately resolved!

Store

DALMATA

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

Hi, I really appreciate this app. I got good help from Hasti. I really recommend this app. Check it out.

Using app

Almost 3 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

I received fast and efficient customer service from Zia today. This App works well for our website too !

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

So far amazing support and a really easy to setup app, with great features. Well done on a great product

Store

FoodSt

Using app

About 8 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 1, 2021

I installed the app - on a Sunday afternoon - and I needed some help configure the location of the button. I contacted support via the chat window and they responded immediately. The fixed the problem within minutes. This is outstanding support and deserves full-throated applause. Great job.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

July 31, 2021

Great app! Even on Saturdays I get immediate help if there are problems. As for the software itself, this works super well and is automated. Still very happy with it after 1 year of use

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2021

I have found this product to be excellent. Great service everytime i have needed support and no extra cost. Always efficient, polite and take their time to understand exactly what you need to ensure you are getting the most out of the app. Also have a lot of info for work arounds on other items.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2021

i used this app to notify customers when my products are back in stock. its so easy to use, they did everything for you. so all you need to is just to download the app, not to mention the customer service team are amazing and very thoughful. thanks guys!

Using app

12 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2021

Awesome idea. Awesome service. Awesome addition to our website! Everything about back in stock - restock alerts is absolutely awesome!

Using app

14 minutes

Total reviews

1

Average rating

5.0