All reviews

Rating Breakdown

  • 5
    93% (1,311 ratings)
  • 4
    3% (47 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 99% (1,394)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 5, 2021

The app is very practical and gets the job done, but It does not provide many features of customization. I would have loved to be able to customize the email templates to go with the branding and look and feel of my company, but was not able to. Other than that, the app is great and the customer service from Shikha is amazing! Answered all my questions and resolved all my inquiries. Would definitely recommend!

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 5, 2021

The service and the team was perfect. The team were available even the Sunday ! Great app and so helpful to keep my customers in touch with our favourite products. I recommend Back in stock.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

We had an issue with the app temporarily not working as expected. Contacted the team via chat and they were onto it straight away. They had their developer take a look and within a matter of minutes, the issue was resolved and we were back up and running! Fantastic communication, fast and exceptional service!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

My company has a .com and .eu version of our site. I recently installed Back In Stock on our .com site. Support and setup was quick and easy, and the app has already performed and proven its value. It's a great addition to our site and I have now added it to our .eu site as well. I am very impressed with the speed and efficiency of the customer support. I highly recommend this app for effcient back-in-stock notification needs.

Using app

About 17 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Definitely recommend this app. Great app and super beneficial for my store. And the support team is super helpful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

a very reactive team I recommend for sure ! For the moment the application is working well :) .....

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

A simple, user friendly app. I had some troubles with installing but they were very helpful and solved everything.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

We have been using a (separate) pre-order app for capturing out of stock orders, but it has limitations. This Back in Stock app filled in those areas, as not everyone wants to be locked into a pre-order purchase. It was very easy to setup and integrated seamless with our store. We had one occurance recently where a customer got a restock notification, but the variant was not back in stock yet. We contacted customer support, whom responded within 5 minutes with enthusiasm to assist us. They were very gracious in handling our issue and resolving it quickly as possible. Very pleased with the app and their support.

Using app

4 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 2, 2021

This app is very user friendly and saves us hours trying to track down customers about restocks. They also have a live chat and respond quickly to questions/issues. Highly recommend!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Really useful app resulting in more sales and less customer service emails. Support was quick and helpful.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

This app has been a GAME CHANGER for my website, helping to drive more sales! Our products often sell out fast and we work hard to also restock quickly but this app provides our customers with INSTANT notification! Love all the additional features too and the support team is FAST at responding! Abuzar has been amazing with integrating the features to match my theme <3

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 1, 2021

Just started using...but so far, excellent customer service. Responsive and helpful in getting my back in stock alerts set up properly.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Customer service was very helpful and promt. I like the delivery policy which allows you to throttle notifications, preventing spamming too many customers with notifications. Thanks!

Store

PURPLE

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

We're loving this app! Customer support was amazing at replying (in under 5 minutes!) to our live chat. It has helped reduce customer e-mails on our end, as the app takes care of letting people know when something is back in stock.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2021

The support team is great and assisted to get me the best results on my product listings. A great product and service.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

Good app - we needed to be able to separate inventory by warehouse which this allowed us to do! Would be good to see unsubscribe rate though.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

This app does exactly what i needed, and the customer support is amazing. I would definitely recommend them to others.

Using app

24 minutes

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 28, 2021

Good app, gives us more insight in what products are popular, when out of stock. Easy to install and easy to use.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 26, 2021

Great app! I had some questions about installation and the team was very responsive....probably the fastest I've seen with any app. We have quite a few products coming in and out of stock and I've had customers asking for this so it was long past time to do something.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Highly recommend. We've gotten sales within minutes of items coming back in stock. Their support team is great too - very helpful and quick to respond.

Using app

8 months

Total reviews

1

Average rating

5.0