All reviews

Rating Breakdown

  • 5
    94% (1,328 ratings)
  • 4
    3% (47 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 99% (1,411)
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5 / 5 Share

Feb. 10, 2021

Great customer service and simple app to use. It's an easy way to capture customer emails and add them to your mailing list.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

Great app, does everything that we need it to. Also - wonderful customer service. Would highly recommend.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Great support! My pop up doesn't work but they were very responsive and found a solution to my problem.

Store

SUSPEX

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Really nice app and very intuitive, great for a product out of stock reminders using push, email or SMS notifications! The admin dashboard is using Polaris so it's exactly the same as Shopify UI..

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

I have installed this app and the customer support was brilliant . It seems to be performing well and I am hoping to upgrade in a couple of weeks.

Using app

39 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2021

Great support and a simply wicked app! Has proved to assist in our sales. Recommended! With special thanks to Zia!

Using app

3 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 9, 2021

The best app to send notifications when products are back in stock. Prompt support. The app is working as expected Got for it

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

We needed to move thew notify button. We sent a message in just a minute the issue was resolved. Has helped our sales and not missing a potential client by getting Automatic notification through various ways from email, phone etc.. A must have for all online store!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 7, 2021

Every store needs this to avoid missing out on sales. Easy set up and customer service is fast at responding! Love it, thanks.

Using app

14 minutes

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 6, 2021

I just installed the apps. I'm considering a few other app as well. But, this app and this company is really good. The app is very easy to use. The support team is very responsive and helpful. Highly recommended

Store

Gearevo

Using app

30 minutes

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 6, 2021

Straightforward and intuitive user interface, super-customizable, and very helpful support. Recommended :)

Store

nicao

Using app

26 days

Total reviews

5

Average rating

5.0

4 / 5 Share

Feb. 5, 2021

The app is very practical and gets the job done, but It does not provide many features of customization. I would have loved to be able to customize the email templates to go with the branding and look and feel of my company, but was not able to. Other than that, the app is great and the customer service from Shikha is amazing! Answered all my questions and resolved all my inquiries. Would definitely recommend!

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 5, 2021

The service and the team was perfect. The team were available even the Sunday ! Great app and so helpful to keep my customers in touch with our favourite products. I recommend Back in stock.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

We had an issue with the app temporarily not working as expected. Contacted the team via chat and they were onto it straight away. They had their developer take a look and within a matter of minutes, the issue was resolved and we were back up and running! Fantastic communication, fast and exceptional service!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

My company has a .com and .eu version of our site. I recently installed Back In Stock on our .com site. Support and setup was quick and easy, and the app has already performed and proven its value. It's a great addition to our site and I have now added it to our .eu site as well. I am very impressed with the speed and efficiency of the customer support. I highly recommend this app for effcient back-in-stock notification needs.

Using app

About 17 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Definitely recommend this app. Great app and super beneficial for my store. And the support team is super helpful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

a very reactive team I recommend for sure ! For the moment the application is working well :) .....

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

A simple, user friendly app. I had some troubles with installing but they were very helpful and solved everything.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

We have been using a (separate) pre-order app for capturing out of stock orders, but it has limitations. This Back in Stock app filled in those areas, as not everyone wants to be locked into a pre-order purchase. It was very easy to setup and integrated seamless with our store. We had one occurance recently where a customer got a restock notification, but the variant was not back in stock yet. We contacted customer support, whom responded within 5 minutes with enthusiasm to assist us. They were very gracious in handling our issue and resolving it quickly as possible. Very pleased with the app and their support.

Using app

4 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 2, 2021

This app is very user friendly and saves us hours trying to track down customers about restocks. They also have a live chat and respond quickly to questions/issues. Highly recommend!

Using app

11 days

Total reviews

3

Average rating

5.0