All reviews

Rating Breakdown

  • 5
    95% (1,900 ratings)
  • 4
    3% (62 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (24 ratings)
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5 / 5 Share

April 23, 2021

Superfast cusotmer service, they fixed our issue within the same hour that it happened. 10/10 would recommend!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 22, 2021

Well-thought out app, very easy to use, and the team is super responsive about helping if needed. The free plan is great for making sure the functionality will work before committing and the paid plans are pretty reasonable for what they offer.

Using app

3 days

Total reviews

5

Average rating

4.2

5 / 5 Share

April 22, 2021

SO far so good, excellent customer service and getting lots of forms filled out. We were looking for something like this for a while and this one was easy to configure.

Using app

10 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 21, 2021

The app works great, does it's job perfectly. It's really easy to install and customize. Customer service is also really quick and helpful

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

I highly recommend this app. The team are always available to answer all my questions. In particular, they solved my problem related to multi location stock.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2021

The setup was quick & easy. The notify me when out of stock options on sold out product pages were setup immediately upon installing the app.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

The support from Appikon Software is exceptional. Upon installation, I had an instant message from Abuzar (a real person) who tidied up the CSS on the 'notify when available' button and made sure everything was working well with my Shopify theme. So far, the workings of the app seem easy to navigate and set up.

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

Love this app. Customer service is fantastic. Patient and very responsive. Thank you Albuzar for your help.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

April 20, 2021

Very easy to navigate and customer service is very prompt. Having some issues receiving SMS notifications but other than that, so far so good.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 20, 2021

This is an amazing app! A real time saver! Excellent customer support. They were very responsive, knowledgeable and courteous. They solved my issue in minutes. I highly recommend them!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

Great customer service is the key ingredient that makes an app successful and they nail it! Also the app does its job pretty well, need to explore more. Hoping for similar customer service in the future.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2021

The customer service is amazing. It wasn't working with our theme, but they fixed it on the back end in no time. It's really helpful to us and works well.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2021

I have yet to see better customer service for an app! I needed help setting up and had a million annoying Qs - that too on a Sunday morning! - and they immediately set me up with everything - going out of their way to accomodate my requests - all of this on the free plan! I'm encouraged to upgrade to the paid plan.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

excellent customer service! Easy to install and to use. Great features. It is simple but has all the functionality for me.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

Staff is very helpful whenever I have an issue. I would Highly recommend to anyone who has products that they often bring back.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2021

Back in Stock is a huge help to our customers and our team. Their support team is also fast and very helpful.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2021

I absolutely love this app! It works very easily and the support team is very prompt to help with any questions you have!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2021

Great customer service, brilliant response and did exactly what i asked for !!! Highly recommend! A++++++++++++

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2021

2 days into using this app and it was exactly what my store had been missing. I had a small user error and within minutes of sending a help message they were on it and helping me fix my issue. They also made adjustments to make sure that it was customer friendly for my shoppers. As a small business owner it was nice to work with a company that cared and wanted to help make my job easier. 5 stars all day long!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

Initial setup was really easy. It can do texts (per text fee), email, and Facebook messenger notifications. Support was immediately available to clean up the integration as far as button location and text. I was able to test it almost immediately. I haven't gotten to see customer response yet, but this was something my customers wanted.

Using app

About 1 hour

Total reviews

2

Average rating

5.0