All reviews

Rating Breakdown

  • 5
    94% (1,328 ratings)
  • 4
    3% (47 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 99% (1,411)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 28, 2023

We have a large selection of organic food products, and with supply chain issues we are seeing our inventory fluctuate. Our customers want to know what we know about timing of when items will back in stock. This app very useful and easy to set up with important features. Customers have shared that they appreciate getting alerted when the products they want are available again. We recently refreshed our theme and design, and the support team here did a great job of re-integration in a timely way. Thanks. We would recommend this app to Shopify customers.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2020

This app has really helped us boost sales and eliminate hours of manual restock emails that we had previously been doing. Excellent support too!

Using app

4 months

Total reviews

9

Average rating

5.0

Developer Reply

I am glad the app is helping you grow your sales. Please let us know if you need any further help. We are also looking forward to hearing any feature suggestions you might have.

5 / 5 Share

March 14, 2020

Fast customer service and great addition for my online store! We just started using the app and are excited to put it into action!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review. Let us know if you need any help. We are here for you.

5 / 5 Share

Jan. 9, 2021

I love this app, it's a must for my website. It really pays for itself. And the customer service is fast and phenomenal.

Using app

11 months

Total reviews

27

Average rating

5.0

5 / 5 Share

March 6, 2020

Wow. Incredible service, waited a couple minutes for agent to come online and then he helped with EVERYTHING. Thank you, highly recommend.

Store

Jibs

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the review. Looking forward to how your sales grow with the help of the app. Let us know if you need any further help.

5 / 5 Share

June 27, 2020

Definitely increased my conversions since installing, and works well without issue. I think definitely worth the price if you have the traffic to justify it.

Using app

4 months

Total reviews

22

Average rating

5.0

5 / 5 Share

May 12, 2020

This app, bar-none is the best for back in stock alerts. The functionality is more advance than most, all while having a clean UI. I've worked with MANY apps available for Shopify and simply put, the support for this app is the most prompt and thorough of them all. Even better, they have worked on implementing features for us as well as fixing any bugs within short order. [Update] Wanted to add to this review because they continue to show amazing support. Check out their Custom Pricing - Discounts app as well.

Using app

3 months

Total reviews

12

Average rating

4.8

Developer Reply

Thanks for the amazing review. We love supporting our customers in any way possible. Let us know if you need further help.

4 / 5 Share

Feb. 15, 2020

so far so good and customer service has been really helpful. will continue using and see how it goes but still on the free plan

Using app

About 15 hours

Total reviews

4

Average rating

4.8

1 / 5 Share

Dec. 23, 2019

Avoid this app if you are running a serious business! Their service completely disappeared from our app dashboard before our major product launch, since we were relying on this service- we had to delay product launch until they fixed it. Reluctantly, we gave this service another chance after they offered us a discounted price. Today, their system sent out false notifications to our customers because the inventory count on some of our items went from 0 to -1 (NEGATIVE ONE) We now have to spend HOURS telling our customers that the notification they just received was a false alarm. No way to put those customers back on a notify list, to make things worse, we are sure our customers lost faith in the notify feature all together at this point! Using this app was a devastating hit to our new business.

Using app

2 months

Total reviews

2

Average rating

1.0

5 / 5 Share

May 1, 2023

Amazing Customer Support - very responsive. They installed the snippet in a matter of minutes. This app saves a bunch of time by automate back-in-stock emails! Thanks!

Using app

Over 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for the wonderful words. Our Team is always available for any help or technical support. Get in touch with us in case of any support

5 / 5 Share

Nov. 4, 2019

So far this app looks like one of the good ones. Install was easy, Dev was responsive as my theme was newer and support hadn't been built yet, it is now! Looking forward to our customers using this and seeing the response we get! Will update the review with more info as we experiecne it but so far I'm liking this experience.

Using app

About 1 hour

Total reviews

10

Average rating

4.4

Developer Reply

Thanks for the review. Let me know if there is anything else you need help with. Excited to see how your sales grow with the help of our app. -RT

5 / 5 Share

Nov. 2, 2019

This is a very user friendly app. Exactly what I was looking for. Although at the beginning, there was a glitch so the button didn’t appear on my product page, after contacting support desk, they really responded lightening fast! I will strongly recommend this app.

Using app

About 6 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for sharing your experience with Back in stock . Back in stock team is always grateful to you & available anytime in case of any difficulty.

5 / 5 Share

Oct. 31, 2019

Great features. Countdown timer and Facebook messenger are the best features for me. Getting lot of signups for out of stock products. Great job. Keep it up.

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your Ratings... Back in stock team always available for you . Let us connect in case of any need.

5 / 5 Share

Oct. 30, 2019

So far so good. Does everything that it says it does. Support team has been fantastic as well and prompt with replies.

Using app

9 days

Total reviews

13

Average rating

5.0

Developer Reply

Thanks for the review. Let us know if you need any help.

5 / 5 Share

Oct. 22, 2019

So far, great customer support and very easy set-up! Let's see how the app works after a few weeks time, but so far, very happy!

Using app

About 1 hour

Total reviews

10

Average rating

4.2

Developer Reply

Thanks for the review. Please let us know if you need any help. Excited to see how your sales grow.

5 / 5 Share

Oct. 16, 2019

great app, easy way to track which customers want to know when products are back in stock and all automated too! would recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Have a great customer relation management with this app. your review is enough for our appreciation. let us know for any technical or service support needed. thank you

5 / 5 Share

Oct. 15, 2019

Great app. Easy to use and install. The setup was seamless with no need to alter coding and minimal settings. Works exactly as intended. Support was also very responsive to an issue we had.

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the great ratings. Let us know for any technical or service support needed anytime.

5 / 5 Share

Oct. 15, 2019

This app was exceptionally easy to install with no need to alter any coding. The dashboard is simple and allows for complete customization. We had a glitch in our UI and Hemant contacted us immediately and got the issue resolved. Excellent support.

Using app

15 days

Total reviews

12

Average rating

5.0

Developer Reply

Thanks for sharing your great experience with hemant. Get in touch with the team anytime in case of any need

5 / 5 Share

Oct. 19, 2024

Great customer service and app support, number one. And number two, was easy to set up and it just ticks away in the background. Big fan! Zia is a legend, very responsive. Satendra too, big fan of their customer service!

Using app

About 5 years

Total reviews

22

Average rating

4.9

5 / 5 Share

Sept. 26, 2019

The support was super! We requested that they also add the button on our collection page (not just the product page) and they did it within a few days! Totally worth the monthly payment.

Using app

1 day

Total reviews

1

Average rating

5.0