All reviews

Rating Breakdown

  • 5
    94% (1,328 ratings)
  • 4
    3% (47 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 99% (1,411)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 30, 2020

Great app, and great customer support. They fixed our problem and even helped with the small custom css adjustments. Highly recommended.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

I am glad we were able to help you. We always try to match the styling of our customers' brands. Let us know if you need further help.

5 / 5 Share

April 4, 2023

Back in Stock does what it says it will do. The developers have been really responsive in getting the look of the button how we wanted it. We are still working out some of the details, but so far so good. Thanks! 7/20/20 - Just wanted to add another shoutout: Super helpful and responsive help desk. They have gone out of their way to make the app work for us. 8/16/22 - They continue to be very responsive when we have issues. We appreciate that. Thanks Abuzar for your help today! 4/3/23 - They do ask for a review at every interaction, but we have had quite a few, and they are always responsive and helpful.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 29, 2020

Very fast customer service! I have a custom theme and they were able to help out. I just installed the app. so far so good :)

Using app

About 1 hour

Total reviews

6

Average rating

4.3

5 / 5 Share

April 29, 2020

The staff was easy to work with, and the app is brilliant. It's been helpful as we're low on inventory and is totally customizable to our theme and styling. Would highly recommend it!

Store

ACTA™

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2020

Jaydeep and his team are super helpful and their response time is excellent! I'm loving this app so far. I've used another similar one before and it's was charging more for the same features. I highly recommend this one!

Using app

3 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 19, 2021

We really like the app. Very useful tool for managing out of stock inventory and alerting customers when items are restocked and ready to purchase. Would like to see a cleaner way to deal with out of stock / discontinued products. Would like to see them removed from the product offering and deleted (by variant) immediately from the "most wanted" report. Customer service was very helpful and quick to reply. THANK YOU!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the kind words. We are glad the customer support team was able to help with the tweaks you needed. Feel free to reach out to us if you have any further feature suggestions.

1 / 5 Share

June 7, 2025

Appikon has decided to close down this app, with no support for exporting any data. They have also not preemptively notified customers that they are shutting down. Only when I reached out to their support about some issues we found they told us about their plans to shut down. Do not use this app.

Using app

About 5 years

Total reviews

8

Average rating

4.8

Developer Reply

We are glad the app is working great for you. We are here to help you. We can't wait to see how your sales grow with the help of the app.

5 / 5 Share

April 27, 2020

Very nice easy to use app with lots of good features! Great way to capture emails which otherwise would have been lost.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2020

Amazing customer service!!! Very fast and super efficient. Within 24hrs our problems have been solved!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2020

Really great customer service. They helped me fix my notifications straight away. Email and SMS notifications come through really quick!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I am glad everything worked out for you with the help of our support team. Let us know if you have any suggestions for the app.

5 / 5 Share

April 21, 2020

I just installed this app and was having some trouble when testing it, the support team resolved the issue very quickly and it is now working! love the features of the free app and definitely interested in the subscription features like low stock notifications and mailchimp integration!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for reaching out to our support team. I am glad someone was able to help you. Looking forward to seeing how your sales grow over time with the help of the app.

5 / 5 Share

April 21, 2020

Love the Back in stock email feature when products are sold out. Jaydeep helped throughout the whole process and made sure we were pleased. Thank you!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

I am glad you like the app and support. We are here to help you. Let us know if you have any feature suggestions.

5 / 5 Share

April 21, 2020

App works great and has helped us to get sales, the team at Appikon was very helpful with getting us set up for this.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Happy to help you. I am looking forward to seeing how your sales grow with the help of our app.

5 / 5 Share

April 17, 2020

I recommend this over other notify apps I have tried in the past. I have a very old theme with tons of customizations so this app needed help from their support team. They got back to me very fast and fixed the issue. Using the chat feature to resolve and test the app was great. Thank you.

Using app

About 20 hours

Total reviews

4

Average rating

5.0

Developer Reply

We do support any customised theme. I am glad you like the app. We are always listening to our customers. Let me know if you have any feedback.

5 / 5 Share

March 23, 2023

Really useful app! Great support, Zia resolved my situation in record time, nice job!!keep up the good work

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

I am glad you really like the app. Our support team is always here to help. Looking forward to seeing how your sales grow with the help of our app. Feel free to reach out to us if you have any feature suggestions.

5 / 5 Share

April 15, 2020

Excellent app and great customer service!! My customers love it! I needed some help and the developer helped me within minutes

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the review. Please reach out to us if you any further help.

5 / 5 Share

Feb. 17, 2025

The application works very well and the support is very helpful! This application is a great help in managing my restocking and ensures that my customers don't miss out.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

1 / 5 Share

April 9, 2020

I am so disappointed. I never write reviews, however this is necessary. We have ran out of stock on several different items and prior to us restocking them, myself and my team signed up from our website to be notified via email and text. We then uploaded over TEN restocks. NOT ONE OF US WERE NOTIFIED. NOT ONE. I reached out to support which was a JOKE. Three days later I am sitting here and it is still not fixed. I tested it again yesterday morning prior to uploading another restock and I literally just got a text message (still no email) almost 24 hours later. DO NOT waste your time or money on this service. You will lose a lot more then you will gain.

Using app

13 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Thanks for your review and I am really sorry for the delay in support. We are getting very high volume of support tickets these days. That being said, I have escalated your request and you will get a solution for the issue within 2 hours. I have also sent you a message in the app support system. Our goal is to provide the best customer service to each and every customer. Thanks for your patience.

5 / 5 Share

April 6, 2020

Absolutely essential app for shopify stores if you don't want to lose sales because of temporary out of stock of certain products. Very responsive support and documentation.

Using app

2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

April 6, 2020

I had previously used a different version of the back in stock app, which was more expensive and had less features. I installed this application and it allowed me to notify more customers in many more ways than the previous alternative. I would definitely recommend. Simple to setup and good support team too. Many thanks.

Store

SHRINE

Using app

6 days

Total reviews

4

Average rating

5.0