Appikon ‑ Back In Stock
Back in Stock Shopify App
Rating
4.8
feedback
2,004
chart
#3,204
All reviews
Rating Breakdown
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May 18, 2020
Had a small issue with installation - this was sorted immediately. Great service. Many thanks. Really like the app.
June 25, 2021
I have been using the App for about a year and while the functionality works well there were a few appearance customisations I wanted to do to the signup form. I used Back In Stock Live Chat and received a response within 10 seconds! As I am not familiar with CSS Zia offered to do the alterations on my behalf as a gesture of goodwill and everything was completed within 5 minutes, with me at one end checking the amendments were to my liking. This is extremely good 5 star service, thank you again Zia.
May 17, 2020
Overall, the reliability of this app has been great! Easy user interface for users to change their settings. Support has been prompt. Please give them a try!
June 30, 2022
This app is really very useful - we've already been able to win back sales in the 6-figure range. The response time for customer service is a joke. I have never had to wait more than 4-5 minutes - Clear recommendation.
Thanks for the kind words. We are glad to serve you. Feel free to reach out to us if you have any feature suggestion.
Nov. 3, 2021
I am really happy with this app, easy installation and realiable customer serivce. After a year we needed to do some adjustments and Sourabh was very helpful. We work with small inventories and refill the best sellers once we are sold out. Therefore being able to notify our customers that sold out products are back is essential. This app saved us hours of tedious work managing customer waiting lists. Definitely recommend.
May 15, 2020
Excellent app, had some incompatibility with my theme and support stepped up and made it integrate with my theme seamlessly. Helps our customers stay in the loop and come back when we restock items.
We are glad everything is working smoothly for you. Feel free to reach out to us if you have any further question.
May 13, 2020
Kruttika made it really easy to set up for me, and I love that I can download a csv file of all of my subscribers waiting on a new product. Thank you : )
Thanks for trying our app. We are glad you like the app. Feel free to reach out to us if you have any further questions.
May 13, 2020
Super app and the support are great too :-) Super app and the support are great too :-) Super app and the support are great too :-)
Dec. 3, 2021
Such fast customer response time!! this app has helped us as such a small business to notify our customers when things come back since we have such limited inventory. This helps increase our sales and maintain our customer retention! Thank you!
Thanks for the love. Let us know if you need any further help in the future. Any feature suggestions are always welcome.
Sept. 25, 2020
10/10 Customer Service is prompt and professional. It makes life so much easier. Life gets hectic at times and this takes all that stress away. I highly recommend this app.
April 13, 2021
Excellent app. I tried 4 other apps before this one, and I must say it's the best back in stock app on Shopify. No doubt about that. *update: Now after 1 year of use, i still use it, and its worth gold for our company. I can recommend!
May 13, 2020
Love this app. No longer have to keep track of customer emails for out of stock items. Everything is automated. The support is excellent and fast!
May 6, 2020
I just stared using this app, I loveee it. The price is on point comparing to other apps. Also I love the design and it works well with my theme. They have excellent support team, they respond in a timely matter. I would recommend this app 1000%
We love hearing things like these from our customers. Thanks for your business. Looking forward to seeing how your sales grow for out of stock products with the help of our app. Let us know if you need further help or have any feature suggestions.
Nov. 7, 2020
Great app! And they could install it on my theme, while another app could not do it! The sales i got from the app are great. I also use it as a reservation tool. And it gives me an insight in what my customers are looking for. And its all automatic. No need to call customers anymore and administration and effort to keep up with things coming in for customers. Great app!
We are glad to provide support for your theme. Our app works most themes out of the box and with any customised theme with little tweak. Feel free to reach out if you need any further help.
May 4, 2020
Very responsive team and great support! They were able to develop any functions I requested to make it fit my theme!
Thanks for choosing us for your back in stock needs. We are always happy to help. Feel free to reach out to us if you have any feature suggestions.
May 4, 2020
Great app and awesome support. They are always willing to help. The back in stock feature in the collection page is an awesome.
May 4, 2021
App works well and gets the job done. Has helped us generate sales and notify customers when items are back in stock. Customer service responds in a timely manner. I would recommend.
Thanks for using our app. We are glad things are working out for you. Feel free to reach out to us if you have any questions.
March 16, 2021
We have this app for months now and it's exactly doing what I wanted! Back in Stock is working perfectly, their customer service is insane, they really fix everything within few minutes or hours, They are super fast & personal. We spent lot of time finding the right app, but this one is one of the bests. We decided to upgrade to Starter and it's worth it. Appreciate your good work guys! Good job. :) I wish I could leave more reviews, as every time when there's a small thing to do, we can reach out to them and they are just super friendly, kind and smart!
Thanks for the good words. We are always looking to provide the best customer support and user experience. Feel free to reach out to us if you have any feature suggestions.
April 30, 2020
Great app, and great customer support. They fixed our problem and even helped with the small custom css adjustments. Highly recommended.
I am glad we were able to help you. We always try to match the styling of our customers' brands. Let us know if you need further help.
April 4, 2023
Back in Stock does what it says it will do. The developers have been really responsive in getting the look of the button how we wanted it. We are still working out some of the details, but so far so good. Thanks! 7/20/20 - Just wanted to add another shoutout: Super helpful and responsive help desk. They have gone out of their way to make the app work for us. 8/16/22 - They continue to be very responsive when we have issues. We appreciate that. Thanks Abuzar for your help today! 4/3/23 - They do ask for a review at every interaction, but we have had quite a few, and they are always responsive and helpful.