All reviews

Rating Breakdown

  • 5
    95% (1,900 ratings)
  • 4
    3% (62 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (24 ratings)
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5 / 5 Share

April 29, 2020

Very fast customer service! I have a custom theme and they were able to help out. I just installed the app. so far so good :)

Using app

7 months

Total reviews

6

Average rating

4.3

5 / 5 Share

April 29, 2020

The staff was easy to work with, and the app is brilliant. It's been helpful as we're low on inventory and is totally customizable to our theme and styling. Would highly recommend it!

Store

ACTA™

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2020

Jaydeep and his team are super helpful and their response time is excellent! I'm loving this app so far. I've used another similar one before and it's was charging more for the same features. I highly recommend this one!

Using app

About 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 19, 2021

We really like the app. Very useful tool for managing out of stock inventory and alerting customers when items are restocked and ready to purchase. Would like to see a cleaner way to deal with out of stock / discontinued products. Would like to see them removed from the product offering and deleted (by variant) immediately from the "most wanted" report. Customer service was very helpful and quick to reply. THANK YOU!

Using app

Almost 3 years

Total reviews

10

Average rating

4.8

Developer Reply

Thanks for the kind words. We are glad the customer support team was able to help with the tweaks you needed. Feel free to reach out to us if you have any further feature suggestions.

5 / 5 Share

April 28, 2020

Polished and great support. Need to customize placement of notification side bar as it intergears with mobile sticky add to cart.

Using app

About 1 year

Total reviews

7

Average rating

4.7

Developer Reply

We are glad the app is working great for you. We are here to help you. We can't wait to see how your sales grow with the help of the app.

5 / 5 Share

April 27, 2020

Very nice easy to use app with lots of good features! Great way to capture emails which otherwise would have been lost.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2020

Amazing customer service!!! Very fast and super efficient. Within 24hrs our problems have been solved!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2020

Really great customer service. They helped me fix my notifications straight away. Email and SMS notifications come through really quick!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I am glad everything worked out for you with the help of our support team. Let us know if you have any suggestions for the app.

5 / 5 Share

April 21, 2020

I just installed this app and was having some trouble when testing it, the support team resolved the issue very quickly and it is now working! love the features of the free app and definitely interested in the subscription features like low stock notifications and mailchimp integration!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for reaching out to our support team. I am glad someone was able to help you. Looking forward to seeing how your sales grow over time with the help of the app.

5 / 5 Share

April 21, 2020

Love the Back in stock email feature when products are sold out. Jaydeep helped throughout the whole process and made sure we were pleased. Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

I am glad you like the app and support. We are here to help you. Let us know if you have any feature suggestions.

5 / 5 Share

April 21, 2020

Great app. Integrates well with my responsive theme. Allows you to see exactly what is wanted and you can download a csv. Customer support has been very responsive and helpful. Highly recommend.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

We are happy to have you as our customer. We can't wait to see how your store grows with the help of the app. Let us know if you need any further help.

5 / 5 Share

April 21, 2020

App works great and has helped us to get sales, the team at Appikon was very helpful with getting us set up for this.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Happy to help you. I am looking forward to seeing how your sales grow with the help of our app.

5 / 5 Share

April 20, 2020

So, I'm on day 1 of integration. The support is flawless. The team were able to make some small custom adjustments to make the app perfectly fit my store. I'm confident in the app's ability to drive engagement and retention. Looking forward to seeing the results!

Using app

About 2 hours

Total reviews

4

Average rating

4.0

Developer Reply

I am glad you like the app and support so far. We are always striving to provide the best customer experience. Looking forward to seeing your sales grow. Let us know if you have any feature requests.

5 / 5 Share

April 17, 2020

I recommend this over other notify apps I have tried in the past. I have a very old theme with tons of customizations so this app needed help from their support team. They got back to me very fast and fixed the issue. Using the chat feature to resolve and test the app was great. Thank you.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

Developer Reply

We do support any customised theme. I am glad you like the app. We are always listening to our customers. Let me know if you have any feedback.

5 / 5 Share

March 23, 2023

Really useful app! Great support, Zia resolved my situation in record time, nice job!!keep up the good work

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

I am glad you really like the app. Our support team is always here to help. Looking forward to seeing how your sales grow with the help of our app. Feel free to reach out to us if you have any feature suggestions.

5 / 5 Share

April 15, 2020

Excellent app and great customer service!! My customers love it! I needed some help and the developer helped me within minutes

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the review. Please reach out to us if you any further help.

5 / 5 Share

Sept. 6, 2021

App Working great and the support is perfect! The SMS support is also very convenient, I highly recommend it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2020

THIS APP WORKS GREAT AND IS EXACTLY WHAT YOU ARE LOOKING FOR AND MORE....AFTER TRYING MANY SIMILAR APPS, NOTHING COMES CLOSE TO THIS ONE...VERY EASY TO INTEGRATE AND CUSTOMER SERVICE TEAM ARE ALWAYS THERE AND HAPPY TO HELP IMMEDIATELY.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

I am glad you like our app and service. Feel free to reach out to us if you have any feature suggestion

5 / 5 Share

April 9, 2020

We added Back-in-stock to our store a couple of months ago and it was working really well until a bug appeared which affected the activation of the 'notify me' button which appears on top of the 'buy now' button when an item is out of stock. Luckily when this started to happen we had a fresh restock of inventory so we could live without it for a period of time, but just in the last couple of days 09/04/2020, our stock levels have started to get low and we needed it back asap. Getting in touch with the customer service was really easy and they responded to my messages very quickly. The only criticism I would make of the experience was the turnaround time for the bug fix. I am not sure of the complexity of the work but it took the guts of 2 weeks to sort, which would have been a disaster if our best sellers ran out of stock during that period. Good news is the problem has been solved just in time. Kruttika, in particular, was great and persisted with the investigation and eventually got things working as normal. One thing I really like about the app is how it mimics the appearance of your theme and matches, font size, colour, button shape etc. A lot of apps don't and look like a wart on the theme. We have a modern Shopify theme called Streamline and it looks like its part of the original design. Finally, I wish that some of the features from the premium were accessible in the cheaper packages because we can't justify $50 dollars a month to edit the email template or for the FB pixel. Overall, really happy the app and I would recommend if you're looking for back-in-stock customer notification app and worth the $14.99 a month.

Using app

About 2 years

Total reviews

3

Average rating

3.7

1 / 5 Share

April 9, 2020

I am so disappointed. I never write reviews, however this is necessary. We have ran out of stock on several different items and prior to us restocking them, myself and my team signed up from our website to be notified via email and text. We then uploaded over TEN restocks. NOT ONE OF US WERE NOTIFIED. NOT ONE. I reached out to support which was a JOKE. Three days later I am sitting here and it is still not fixed. I tested it again yesterday morning prior to uploading another restock and I literally just got a text message (still no email) almost 24 hours later. DO NOT waste your time or money on this service. You will lose a lot more then you will gain.

Using app

13 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Thanks for your review and I am really sorry for the delay in support. We are getting very high volume of support tickets these days. That being said, I have escalated your request and you will get a solution for the issue within 2 hours. I have also sent you a message in the app support system. Our goal is to provide the best customer service to each and every customer. Thanks for your patience.