Appikon ‑ Back In Stock
Back in Stock Shopify App
Rating
4.8
feedback
2,004
chart
#3,204
All reviews
Rating Breakdown
April 9, 2020
I am adding more stars as after inital review I was contacted immediately and issue was solved in most professional matter by Rishabh. Now just waiting for the feature of removing the button after successfully sending email and I can put 5 stars. I actually like the app, but I am having a problem with pop up not fitting to my screen and therefore cannot see the link to close the popup link under the button. I have contacted the support via chat but reply has been "works for us with same resolution and browser". That is awesome news for you, but what if one of my clients sees it the way I do. They will get VERY frustrated as they cannot close the pop up and see if their email was successfully sent. So 2 stars for support!
Hi Tytti, Thanks for your review. I am really sorry your support experience was not good. "Works for me" is not a solution and we will pass on this feedback to our support team. I will personally help you with your support request. -RT
April 6, 2020
Absolutely essential app for shopify stores if you don't want to lose sales because of temporary out of stock of certain products. Very responsive support and documentation.
April 6, 2020
I had previously used a different version of the back in stock app, which was more expensive and had less features. I installed this application and it allowed me to notify more customers in many more ways than the previous alternative. I would definitely recommend. Simple to setup and good support team too. Many thanks.
April 3, 2020
joke of an app didnt give us a free trial! support was awful! and refused to give us a free trial! dont download
I am sorry you are having issue with that app. We are trying our best to provide support to every customer. Due to current health situation we are getting lot of support requests. I would still like to help you. Please send me an email at [email protected].
Feb. 28, 2023
We have a large selection of organic food products, and with supply chain issues we are seeing our inventory fluctuate. Our customers want to know what we know about timing of when items will back in stock. This app very useful and easy to set up with important features. Customers have shared that they appreciate getting alerted when the products they want are available again. We recently refreshed our theme and design, and the support team here did a great job of re-integration in a timely way. Thanks. We would recommend this app to Shopify customers.
April 1, 2020
This app has really helped us boost sales and eliminate hours of manual restock emails that we had previously been doing. Excellent support too!
I am glad the app is helping you grow your sales. Please let us know if you need any further help. We are also looking forward to hearing any feature suggestions you might have.
Oct. 25, 2021
Been using this app for years and it's amazing. I changed to a new theme and needed support getting it instantlled,and I have to say the live chat support was 5 stars. They responded in a few minutes and fixed alignment issues and helped me tailor the app to my needs. Highly recommend
I am glad you liked our app. Let us know if you need further help or have a feature suggestion.
March 18, 2020
Great app, very easy to use and customise. Great customer service with quick response and helpful tips.
Thanks for the review. Let us know if need any help. Feel free to reach out to us for any feature requests.
March 18, 2020
I've tried so many apps that almost give up trying until I installed Back In Stock ‑ Restock Alerts and chatted with support to help me out. It was faster than I expected. I highly recommend it. Install it and chat with them, they will 100% help you
March 14, 2020
Fast customer service and great addition for my online store! We just started using the app and are excited to put it into action!
Thanks for the review. Let us know if you need any help. We are here for you.
Jan. 9, 2021
I love this app, it's a must for my website. It really pays for itself. And the customer service is fast and phenomenal.
March 12, 2020
great support. works with klaviyo. so far so good. was able to capture and send from klaviyo. quick
I am glad your problem was solved. Feel free to reach out to us if you need further help.
March 6, 2020
Wow. Incredible service, waited a couple minutes for agent to come online and then he helped with EVERYTHING. Thank you, highly recommend.
Thanks for the review. Looking forward to how your sales grow with the help of the app. Let us know if you need any further help.
June 27, 2020
Definitely increased my conversions since installing, and works well without issue. I think definitely worth the price if you have the traffic to justify it.
May 12, 2020
This app, bar-none is the best for back in stock alerts. The functionality is more advance than most, all while having a clean UI. I've worked with MANY apps available for Shopify and simply put, the support for this app is the most prompt and thorough of them all. Even better, they have worked on implementing features for us as well as fixing any bugs within short order. [Update] Wanted to add to this review because they continue to show amazing support. Check out their Custom Pricing - Discounts app as well.
Thanks for the amazing review. We love supporting our customers in any way possible. Let us know if you need further help.
March 3, 2020
Very useful app and the customer service is very helpful and instant! Definitely recommend to any beginners interested in Shopify
Feb. 15, 2020
so far so good and customer service has been really helpful. will continue using and see how it goes but still on the free plan
Dec. 23, 2019
Avoid this app if you are running a serious business! Their service completely disappeared from our app dashboard before our major product launch, since we were relying on this service- we had to delay product launch until they fixed it. Reluctantly, we gave this service another chance after they offered us a discounted price. Today, their system sent out false notifications to our customers because the inventory count on some of our items went from 0 to -1 (NEGATIVE ONE) We now have to spend HOURS telling our customers that the notification they just received was a false alarm. No way to put those customers back on a notify list, to make things worse, we are sure our customers lost faith in the notify feature all together at this point! Using this app was a devastating hit to our new business.
Nov. 6, 2019
Really good app. Very useful. I am able to see an uptick in customers and revenue within a few days.
Thanks for sharing your great feedback. Have a great business with Back in stock and let us know for any support anytime. Thank you
Nov. 5, 2019
Loved the fact that they have options, including Facebook messenger, on how we notify our shoppers. I dont think other apps provide so many notification options
Thanks for your words. We really have great options in app for our customers. Have a great Business with Back in stock and Let us know in case of any support needed