Customer.guru Net Promoter NPS
Track segmented Net Promoter Score with e-mail surveys
Rating
4.5
feedback
195
chart
#2,843
All reviews
Rating Breakdown
April 3, 2017
The survey is available in multiple languages, hopefully the dashboard will be available in multiple languages soon, too
March 19, 2017
It's just so simple to setup. Looking forward to see what kind of impact CG has on my site
March 14, 2017
Great app that's easy to set up and super smart in its execution. The automated emails it sends are well designed and easy to use.
March 8, 2017
I am a Net Promoter Certified Associate and I must say this is the best product I have found for integrating an NPS program to an E-Commerce store. The support team responds quickly and takes proactive steps to help you get your account ready, and survey distribution couldn't be easier. The data is clearly organized and makes creating specific views of customer segments simple. HIGHLY RECOMMEND!
March 7, 2017
Giving it a 4 so far. Great communication, want to see how the APP benefits the business
March 13, 2017
La idea de la aplicación es muy buena pero no es funcional pues no se puede mostrar en el homepage o en una página interna. PAra lograr ello hay que conocer códificar y eso limita su aplicación. Muy limitada. Aprecio su interés en arreglar el problema. Me contactaron y arreglaron los inconvenientes.
Feb. 13, 2017
Excellent app, excellent customer service, good way to hear the voice from your clients.
Oct. 13, 2016
I've had other review survey apps and received very little responses. I just installed this and 2 orders have already responded. It must be the simple approach. I like it! Also, the customer service....prompt, courteous, professional. Much appreciated. Juraj helped me out. :D
Sept. 19, 2016
Thank you for this great app. We are new and don’t have a lot of customers yet but after one hour of using this app we’ve received 90 awesome reviews and more just just keep coming in. This is a great way to know what your customers think and also reminds them to come back for more. It would be great to have a way post the reviews on the website as well.