Customer.guru Net Promoter NPS

April 16, 2017

Simple to setup and use. I only have the free version and been using it since February. I have it setup on our website for other current or potential customers to view. We have an international magazine and this survey helps us to get a better understanding of their overall experience with us. I worked for Apple and I know they and other big companies use surveys to get a better understanding too of customers experience. So this is a very simple but power app. A must for any company big or small. My only problem is the cost. It's a bit pricey regardless of the size of your company. Overall the entire app was seamless for installation, setup and integrating onto a page on our website. Thanks to the developers for putting together a great app. Feel free to check out website for a live example. https://thehorsebc.world/pages/ratings

April 14, 2017

Very Useful tool, simple to use and very effective!

April 13, 2017

very cool implementation of NPS. we use it since the first order on our website and it helps improving the customer analysis. Super

April 12, 2017

I like the app but I thought the survey was sheduled for tomorrow but it went live right away for some reason. Also, the email I supplied for replys didn't take. We are getting replies, but on the wrong email address.

April 11, 2017

Good product and customer service is responsive and helpful.

April 10, 2017

Great app! I love how easy it is to collect customer feedback, Definitely recommend.

April 4, 2017

love it so far, I've had it for about month and have been getting feedback.

April 4, 2017

Easy to use. All surveys sent out have been completed.

April 3, 2017

Great customer service! The app is very easy to set up and use.

April 3, 2017

Super easy to use with quick and friendly customer service!

March 27, 2017

Fantastic! Highly recommend and so helpful I really appreciate all that has been done

March 27, 2017

Best support ever! They really go above and beyond to figure out your issues.

March 27, 2017

Excellent customer service and support team!!

March 27, 2017

easy to get reviews from customers. Great app. recommend!!

March 26, 2017

Great app and amazing customer service.

March 19, 2017

Easy-to-use. Jurag is really helpful!

April 4, 2017

The support team responds quickly - great communication

March 16, 2017

So at first I thought this was just another customer service channel. Turns out it's not about how you get data in, it's about what you can do with the data once it's in the system.

April 3, 2017

The survey is available in multiple languages, unfortunately the dashboard isn't.

April 3, 2017

This app is extremely powerful and the support is also just amazing. You wont regret this. :-)