Custom Pricing: Wholesale B2B

March 21, 2020

The support was great! I was able to resolve my issues easily through chat. Thank you for making it easy.

March 20, 2020

Priyanka was awesome! She helped me over understand why I was seeing a stack of draft orders and explained to me that I could safely delete the open ones.

March 4, 2020

I was stoked that for anything I couldn't do the support team was able to do without issue and promptly - AND without extra cost to me. Rajni and Eric were SO GREAT!

March 4, 2020

We use this app for custom pricing - It works very well and the support is great - Chinton is the best.

Feb. 29, 2020

This app SUCKS! After this APP was expert installed, it created duplicate variants in all of our Google Shopping Campaigns, showing discounted prices to consumers. After I spoke with customer service, they had NO FIX FOR THIS! Additionally, it created an issue, where customers could not select different variants or flavors of products, and page descriptions would not scroll so that customers could read about the products. Tons of lost revenue. If you have a very ‘simple’ store then I suggest reading the tutorial on how to duplicate your theme and create your own wholesale customer store. Do not download this app.

Feb. 26, 2020

Thank you to Rajni and Harry to making sure the app worked and was fixed on our very custom website. great service!

Feb. 25, 2020

The app certainly has the components required, a little bit of configuration needed to blend into the theme. Overall, Carter was sure to understand the requirement and took it as a challenge to have it fixed.

Feb. 25, 2020

A little quirky, but haven't found an app that does what Bold can do better. Very appreciative for Carter's level of service and responsiveness.

Feb. 20, 2020

Excellent app - very easy to work with and intuitive. I was able to set up tier discounts and all the rest of the features with ease. The app works fast and helps us out a ton when it comes to our B2B needs. Another note: The support team has been excellent and very accommodating even with specific requests. I must give a shout-out to Carter - he helped us all the way through the installation process and is always available and ready to help us with anything.

Feb. 11, 2020

I was hoping to use this app to sell to select customers (retailers) who had a retailer tag in Shopify. However, after I created a 50% retailer discount in this app, the discount was visible all over our webstore, and if anyone added more than 1 of any item to their cart, they received a 50% discount. Now, perhaps I simply misunderstood the app. But this is when the bigger issue arose. When I discovered that the app wasn't doing what I thought it would, I deleted the setting I created in the Custom Pricing app. But nothing changed. So I deleted the entire app. STILL nothing changed. The app had made permanent changes in my Shopify theme. I'm lucky to have a designated customer service helper at Bold, but if I didn't, it may have been days before Bold's team could have weeded out the old code (fortunately it only took a few hours). I had high hopes for this app. While I love and will continue to use other Bold Apps (Upsell, Recurring Memberships, Brain, Bundles, and Store Locator), I would not recommend Custom Pricing given the issues I described.

Feb. 11, 2020

This app is exactly what we were looking for. Now b2b customers with certain tags see their corresponding price level when they log in. Rajni was extremely helpful in taking care of an issue we had. We are very pleased!

Feb. 10, 2020

Customer service is stellar especially Kelsey <3 Thank you so much for your quick and accurate responses!

Feb. 6, 2020

Really rate this app, does exactly what we need for our wholesale business, Excellent customer support, Needed custom help with an integration issue i was having and received excellent support from Rahul. Definitely recommend to anyone.

March 9, 2020

Very useful app with a perfect customer service. Detailed and prompt replies. They also helped me to re-install the app when I updated my theme. Thanks Guri!

Feb. 5, 2020

I use this app across multiple stores and the functionality is really great. The customer service from Carter was excellent as well!

Feb. 5, 2020

Fantastic customer service. Carter had quick replies and helped me solve an issue my store was having.

Feb. 3, 2020

The team at Bold are great! Quick to respond and help as needed. Excellent Customer Service and would recommend. Thanks to Taylor for his help today :)

Jan. 31, 2020

Good support team. Great app. Highly recommend it. App does what it should do. Perfect for different prices

Jan. 31, 2020

The first time their "experts" installed the app, they turned on a password feature, shutting down our site completely so customers saw a login screen. Second time, a level two "expert" removed the Buy Now button for all products, halting sales for four hours. Third time, third expert and it looks like it is set up correctly. But it doesn't work when customers are tagged. Spent too much time and lost too much money with this app to continue with them trying to "figure it out." Gave it two stars because it looks nice and easy. Wish we could use.

Jan. 23, 2020

I needed help to set up the app, configure everything and make it work. The support team was there helping in every stage. Thank you so much to Charles, Rahul, Aman that helped me with patience and time. Quick solutions and fast answers. Great app works perfectly! I recommend it!