All reviews

Rating Breakdown

  • 5
    79% (426 ratings)
  • 4
    7% (37 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (6 ratings)
  • 1
    11% (58 ratings)

Reviews with Text

  • 99% (535)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 24, 2020

This app solves SO many problems for us -- from how to add wholesale in a cost-effective way, to how to encourage bulk purchases with quantity discounts without creating the inventory headaches of "case packs" . PLUS Bold has wicked fast and efficient customer service -- Rajni and Harpreet were so helpful! Highly recommend!

Using app

2 days

Total reviews

5

Average rating

5.0

1 / 5 Share

June 23, 2020

At first all looked as working well. When I noticed an error in the install they make it hard for you to request help. They Keep emailing you redirecting the matter with fixes that aren’t even close to your needs.

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

June 22, 2020

I did have some technical issues because I had too many different apps previously. This caused conflict with BOLD custom pricing, which was very annoying. I contacted the support team many many many times and talked with Aryan, Kirtana, and Naman through live chat. Live chat was a very supportive tool to communicate with the team. They were always trying to solve the problems and make me comfortable. It took a little while to solve the problem due to heavy queue. Overall, I am happy with the result and the hardworking support team! Thanks, team! especially Aryan - I've been looking for you many times.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2020

If you're looking for a discount app that can work across a full collection, this is the app for you. I had some problems getting started but Naman and their colleague's Mayank and Kelsey were there instantly and didn't stop until my needs were met. There are a lot of crummy apps out there, this is not one of them.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2020

Naman strikes again! Great support, guys. The app is amazing. BUT the support (Thanks Naman!) is incredible. I will keep using all your apps, Custom Product will be the next one! Thanks, Naman! And all you from BOLD.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

Thank you Kirtana for the fast administration and install, i think you are the best! :) The app is now working super well!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2020

Thanks Vighnesh! Helped me solve my issue within a few minutes. Bold has really helped when it comes to my separate site for wholesale/ distributors.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2020

They've made improvements over time that make this the best pricing tool on Shopify. So easy to use. Gets the job done. And extremely responsive support. I recommend you give them a try.

Using app

Over 5 years

Total reviews

2

Average rating

4.5

5 / 5 Share

May 14, 2020

I added this app to help with tiered wholesale pricing for our store. It does exactly what I need it to do, and it's very user-friendly. Brenda helped me get it set up super quickly too!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

Great app and great customer care, especially Rahul, He is very patient and quick awith his answers.

Using app

1 day

Total reviews

3

Average rating

5.0

1 / 5 Share

May 8, 2020

Before installing this app and wasting your time, make sure you read BOLD's documentation, especially this article: https://support.boldcommerce.com/hc/en-us/articles/115005305726. There are some significant, deal breaker type limitations with all versions of this app. The most recent version, Version 3 has the following limitations according to the page linked to above, and confirmed by their live chat support: It does NOT work with third-party checkout buttons like Amazon Pay, PayPal, Apple Pay, Google Pay, etc. It does NOT work with Shopify discount codes. It is NOT compatible with some inventory management apps. Draft orders remain in your Shopify admin after a customer has checked out. I wish I had known these things upfront, which is why I'm posting this review so it will hopefully help others before they waste their time if any of those things are deal breakers like they are for me.

Using app

8 days

Total reviews

3

Average rating

2.3

5 / 5 Share

May 1, 2020

This app is great and after a recent theme change, Carter helped me get it working again. I love this app and need to take the time to set up more products using it because it works

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 27, 2020

Vighnesh is the man! Best customer service ever. The app works really good, does it job, nothing to complain

Using app

4 days

Total reviews

1

Average rating

5.0

1 / 5 Share

April 23, 2020

Liquid installation will smartseo.collection.jsonld.liquid insert \< script type = 'application / json' class = 'bold-product-json'> {{product | json}} , Causes the collection to display code

Using app

About 2 hours

Total reviews

3

Average rating

2.3

5 / 5 Share

April 21, 2020

Carter crushed it for me. Super helpful in getting me where I need to be for bold custom pricing to work for my store.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2020

The app is very useful if you want to up your average basket value. I had an issue with my code, Priyanka from the support team helped me out in no time. Fast and efficient. Thank you.

Store

SYNC

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 7, 2020

the app has been great. Sam was great helping add other options. thanks, Sam for the great hand out to us!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2020

Hey there! Carter from Bold was very helpful and very patient. He went above and beyond the call of duty to help me and our organization.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2020

Customer service through Bold is great! They're always really helpful and patient. Thanks for the help Aryan Sharma!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2020

We are using this app for Wholesale and volume pricing and we are really impressed. The team are knowledgeable, friendly and helpful, and they have gone the extra mile for us wherever possible. When you investigate the options out there, they are extremely helpful, and the advice was accurate and surprisingly impartial! Good work all involved :)

Using app

13 days

Total reviews

10

Average rating

4.9