All reviews

Rating Breakdown

  • 5
    79% (426 ratings)
  • 4
    7% (37 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (6 ratings)
  • 1
    11% (58 ratings)

Reviews with Text

  • 99% (535)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 23, 2020

Perfect customer service & technical support. They always solve my issues very fast. They usually are with you and keep communication until the problems solved. I really like the way they take care my problems. Thank you Bold team.

Using app

4 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 23, 2020

Epic thanks to Gursharandeep for solving and making sure all the problems are corrected. Now, the app's working as it suppose to be. Thank you for the personal help.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

I needed some assistance with a specific feature of an app and was very desperate to get this done. I had previously had a few other issues with the app that made my trial expire and Chintan was amazing! Not only did Chintan walk me through the steps, Chintan went the extra mile in adding the missing feature immedietley! Seriously great work by Chintan!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2020

Bold team (Abhi, Brenda, and a number of others) have been very helpful getting the app set up and running. so far, so good - should be a great tool for wholesale cusomers.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2020

Been using Bold apps for years on various websites. Daniel and the whole team at tech support is awesome for any small issues that pop up. Great apps all around!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

These guys have the best customer service. We are in the process of replacing all of our apps with the Bold suite. They work very well, if there's ever an issue their technical team will get it resolved lightning quick.

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 7, 2020

This app has been awesome for our company and today when I reached out to get help with a issue the team of Mayank & Brysen got the issue handled very quickly so I could get back to helping my customers!1 THEY ARE AMAZING!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the kind words; we're so glad to hear that our app specialists were able to work with you and get everything sorted out with Custom Pricing! So sorry you ran into some issues in the first place. We're always here to help! So please don't hesitate to reach out if you need anything else. :-)

5 / 5 Share

Dec. 31, 2019

Love this app! It works great & Kelsey was extremely helpful at getting everything loaded & all of the questions we had.

Using app

Almost 3 years

Total reviews

8

Average rating

4.8

Developer Reply

Hi there! Thank you so much for the review; we're so glad to hear you're loving our app, and that Kelsey was able to help you by answering any questions you had. Please don't hesitate to reach out if you need anything else.

5 / 5 Share

Dec. 30, 2019

Priyanka was super helpful in helping me turn off my subscription when I was having issues. Will definitely give it a try again once they have fixes to the issues I was having with the app.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there; we're really glad to hear that Priyanka was able to help you out in getting the subscriptions turned off that you needed to. We're so sorry to hear that you ran into some issues with the app; we certainly hope we can get that resolved for you very soon. Please don't hesitate to reach out if we can help with anything else in the meantime.

5 / 5 Share

Dec. 27, 2019

I love how Kelsey work with Customer. Super kind, patient and helpful!! and also love this app managing complex pricing structure in a very simple and easy way

Using app

19 days

Total reviews

14

Average rating

5.0

Developer Reply

Hi there! We're so glad to hear that you were able to work with Kelsey to get everything sorted when you reached out to us. We're also happy to hear that you're loving our Custom Pricing app to manage your pricing structures! Please let us know if we can help with anything else.

5 / 5 Share

Dec. 18, 2019

Great App just make sure you know it does not work well with Bold subscriptions and product options.

Using app

18 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi there. So sorry you ran into some issues with using Custom Pricing with Subscriptions. As mentioned, we'll be sure to give you an update once we have released new features that allow for an easier integration between these two apps.

5 / 5 Share

Dec. 12, 2019

Installed Bold Quantity Breaks on our site csb-battery.ca Brenda returned my call promptly and new exactly what need to be done to get our site up and running with the app. The Bold Team did the install and it was done in less than two hours. So far it works great. Michael csb-battery.ca

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michael, Thanks so much for taking the time to leave us a review, and for providing your website so others can see it in action! Brenda is a hard worker and such a kind person; we're glad she was able to speak with you over the phone and work with you to get Quantity Breaks appearing on your site just how you wanted. Please let us know if we can assist with anything else!

5 / 5 Share

Dec. 11, 2019

The app does what it promises, yet I'm more impressed by their customer service. They helped me out with EVERYTHING and at a very rapid speed as well. Big shoutout to ma boy Eric, he solved all of my problems!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for the review; we're really glad to hear that you're enjoying the app, and our awesome customer service team! We strive to offer top-notch support, and we're glad that's what you received. :-) Eric is an absolute gem, and is amazing at what he does. We're glad you had the pleasure of working with him! Please let us know if we can help you with anything else going forward!

5 / 5 Share

Dec. 3, 2019

Customer service provided by the bold team is very impressive. Super responsive, super helpful - very happy with this application. Shoutouts to Guri, Michael, Tim and Nick !

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thanks so much for the kind words; we're really glad to hear that the team was able to work with you and get everything working as it should. We're happy to help again if you need anything else! Please don't hesitate to reach out again if you need anything. :-)

5 / 5 Share

Nov. 27, 2019

Chintan did a great job helping up work through some of our configuration problems. The bold team has always been available when we need them.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there; we're glad to hear that Chintan was able to help you out with the configuration! Sorry you had those problems to begin with, but we're happy to hear that you've been able to rely on us consistently when you need help. Please let us know if we can help with anything else. :-)

5 / 5 Share

Nov. 7, 2019

Brilliant app for applying quantity prices breaks. Nirav at Bold did a superb job in helping us integrate the app with the Product Options app to give us a really flexible and user friendly interface. Well done Nirav! Top class!

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi again! So glad that you've been enjoying our Quantity Breaks addition with Custom Pricing as well. :-) Nirav is a rockstar - glad he was able to assist you with integrating the two apps!

4 / 5 Share

Nov. 5, 2019

It does what it's suppose to do. Sometimes it doesn't allow customers to check out properly but with a few minor fixes, it works perfectly. Puffpuffpassit.com

Store

PPPI

Using app

Almost 2 years

Total reviews

7

Average rating

4.7

Developer Reply

Hello there, thanks very much for taking the time to leave us a review about Custom Pricing! I'm so sorry to hear about the issues you've run into, but I'm glad that our team has been able to give you prompt service in order to get things fixed. Thanks again for your review! We hope we can be of assistance again in the future, if you have any questions or comments.

5 / 5 Share

Oct. 2, 2019

The app is really easy to use and helped us to allow wholesale customers to see the same customized front end. Online chat is super quick and useful in getting our questions answered. Thank you Chintan for your help!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks very much for taking the time to leave us a review! We're glad to hear that you're enjoying our app, and you were able to take advantage of our live chat feature to get your questions answered! Love your wide array of products, especially the digital accessories!

5 / 5 Share

Sept. 27, 2019

Really great app! Very easy to set up tiered pricing at a percentage off or a fixed price (which is what we use). The Bold team had to manually install the liquid code for us because our theme is more complex but they work tirelessly to get it functioning for us and we're happy with the outcome! Especially want to thank Rajni for her excellent customer service with helping us get this app installed and working properly for us! I definitely recommend the app if you'd like to offer a tier discount to different wholesale levels.

Using app

2 months

Total reviews

12

Average rating

3.9

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you're finding it easy to use the functions of Custom Pricing in order to set up your tiered pricing discounts. We're sorry if you had some trouble with the installation to begin with! Unfortunately, with so many themes it can be difficult to get the code right with our automatic installer on the first try, which is why we have a team of installers who are always ready to get things working properly on your store. :-) Thanks so much for the recommendation! Please don't hesitate to reach out again if you need any other assistance

5 / 5 Share

Sept. 25, 2019

Rajni via live chat helped us out tremendously! I would highly recommend this app if you need custom pricing for wholesale customer accounts.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thank you for leaving us a review! We're so glad to hear that Rajni was able to assist you over live chat; it's great to hear that you're enjoying the app! Thank you for the recommendation. :-)