All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
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5 / 5 Share

April 30, 2020

Great job by Brenden to help install the app, he did everything I asked, would highly recommend . Thanks

Using app

About 3 years

Total reviews

14

Average rating

4.4

5 / 5 Share

April 29, 2020

I took help from customer support ,Aryan Sharma. He was very expert in solving my problem and made me happy with his service and support.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2020

Carter was wonderful! He assessed my problem and did everything he could to fix it. Ended up having to be transferred to a specialist but overall great customer service!!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2020

Vighnesh is the man! Best customer service ever. The app works really good, does it job, nothing to complain

Using app

4 days

Total reviews

1

Average rating

5.0

1 / 5 Share

April 23, 2020

Liquid installation will smartseo.collection.jsonld.liquid insert \< script type = 'application / json' class = 'bold-product-json'> {{product | json}} , Causes the collection to display code

Using app

About 2 hours

Total reviews

3

Average rating

2.3

5 / 5 Share

April 21, 2020

Carter crushed it for me. Super helpful in getting me where I need to be for bold custom pricing to work for my store.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2020

Excellent. Does exactly what i need and customer service is always super helpful. I was recently helped by Vighnesh and he was super helpful. Great app

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2020

The app is very useful if you want to up your average basket value. I had an issue with my code, Priyanka from the support team helped me out in no time. Fast and efficient. Thank you.

Store

SYNC

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 7, 2020

the app has been great. Sam was great helping add other options. thanks, Sam for the great hand out to us!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2020

Supper friendly Customer service! I was getting some issues they heard me properly and take immediate action for my store to fix it. Thanks, Carter!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2020

Hey there! Carter from Bold was very helpful and very patient. He went above and beyond the call of duty to help me and our organization.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2020

Customer service through Bold is great! They're always really helpful and patient. Thanks for the help Aryan Sharma!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2020

Since using the app, my AOV increases 20% in overall. Customer service is excellent. He responded to my requests and solved my issues very quick. Thank you so much Kelsey!

Store

Kenviz

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2020

We are using this app for Wholesale and volume pricing and we are really impressed. The team are knowledgeable, friendly and helpful, and they have gone the extra mile for us wherever possible. When you investigate the options out there, they are extremely helpful, and the advice was accurate and surprisingly impartial! Good work all involved :)

Using app

13 days

Total reviews

8

Average rating

4.9

5 / 5 Share

March 21, 2020

The support was great! I was able to resolve my issues easily through chat. Thank you for making it easy.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 20, 2020

Priyanka was awesome! She helped me over understand why I was seeing a stack of draft orders and explained to me that I could safely delete the open ones.

Using app

About 2 years

Total reviews

4

Average rating

4.0

1 / 5 Share

March 14, 2020

We are using several Bold apps and none of them are working correctly. The customer service could not be worse of they tried. Their answer for their app not working is to offer custom development, ok no problem ... except we have filled out their custom development form and been emailing them for a week and recieved no response. Bold is everything wrong with the app community, all about numbers no time for helping Customers. I'm floored at how poorly they have handled our Issues. Maybe this will get their attention or more likely they just don't care.

Using app

About 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

March 5, 2020

We are still integrating the app's functionalities with our store but the company has had an exemplar customer service experience, special thanks for Mayank and Rahul.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2020

Rajni is the best! Great customer service! Quick live chat support and worked with me for over an hour to help get my customizations working. Love it!

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2020

Being able to set specific prices at different tiers for each individual product was a must for us and this app has allowed us to do just that! It is simple to use but provides a high quality result. Also the support is great, when we ran into a small problem they were quick to get back to me and get the issue resolved (thanks Bhumi!). Very happy we found this app.

Using app

About 3 years

Total reviews

1

Average rating

5.0