All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
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5 / 5 Share

Feb. 6, 2020

I thank Priynka and Rahul, they helped me a lot today. We were very competent and did a very good job. Vilen thanks to Eugene.

Store

WUFFTOY

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

Mark was very helpful during his support. He really did an amzing job and was able to help me in a very professional way.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

Really rate this app, does exactly what we need for our wholesale business, Excellent customer support, Needed custom help with an integration issue i was having and received excellent support from Rahul. Definitely recommend to anyone.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2020

Very useful app with a perfect customer service. Detailed and prompt replies. They also helped me to re-install the app when I updated my theme. Thanks Guri!

Using app

9 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 6, 2020

I must start by saying their customer service is impeccable. The responses i received were quick and very plan to understand. Great app and great service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

I use this app across multiple stores and the functionality is really great. The customer service from Carter was excellent as well!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

Fantastic customer service. Carter had quick replies and helped me solve an issue my store was having.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

The team at Bold are great! Quick to respond and help as needed. Excellent Customer Service and would recommend. Thanks to Taylor for his help today :)

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

Good support team. Great app. Highly recommend it. App does what it should do. Perfect for different prices

Using app

6 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 31, 2020

The first time their "experts" installed the app, they turned on a password feature, shutting down our site completely so customers saw a login screen. Second time, a level two "expert" removed the Buy Now button for all products, halting sales for four hours. Third time, third expert and it looks like it is set up correctly. But it doesn't work when customers are tagged. Spent too much time and lost too much money with this app to continue with them trying to "figure it out." Gave it two stars because it looks nice and easy. Wish we could use.

Using app

About 2 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 23, 2020

I needed help to set up the app, configure everything and make it work. The support team was there helping in every stage. Thank you so much to Charles, Rahul, Aman that helped me with patience and time. Quick solutions and fast answers. Great app works perfectly! I recommend it!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

Perfect customer service & technical support. They always solve my issues very fast. They usually are with you and keep communication until the problems solved. I really like the way they take care my problems. Thank you Bold team.

Using app

11 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 23, 2020

Epic thanks to Gursharandeep for solving and making sure all the problems are corrected. Now, the app's working as it suppose to be. Thank you for the personal help.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

I needed some assistance with a specific feature of an app and was very desperate to get this done. I had previously had a few other issues with the app that made my trial expire and Chintan was amazing! Not only did Chintan walk me through the steps, Chintan went the extra mile in adding the missing feature immedietley! Seriously great work by Chintan!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

We use this app to handle our bulk purchasing options. It does everything it promises to do, with a simple UI and easy-to-understand instructions. On top of that, the customer support is STELLAR. Every problem I have had while figuring this app out has been quickly resolved with clear explanations. Consistently, the support team goes above and beyond just explaining what needs to be done and will help actually fix issues far and above all expectation. Sukh helped me out today and though the issue was simple, they were fast to respond and more than willing to explain what they were doing. Highly recommend.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2020

Bold team (Abhi, Brenda, and a number of others) have been very helpful getting the app set up and running. so far, so good - should be a great tool for wholesale cusomers.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2020

Been using Bold apps for years on various websites. Daniel and the whole team at tech support is awesome for any small issues that pop up. Great apps all around!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

These guys have the best customer service. We are in the process of replacing all of our apps with the Bold suite. They work very well, if there's ever an issue their technical team will get it resolved lightning quick.

Using app

About 16 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

The support was great! The app works fast and fantastic! Thank you, Kirtana and thank you Bold Team!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2020

I use this app to do high-quality quantity breaks on my website. Not only is it fantastic, but Abhi and Guri (customer support and app experts) walked me through everything every step of the way! It was quite a pleasant experience getting everything up and running and I can't say enough good things about Bold and their aps :)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We're so happy to hear that you're enjoying our Quantity Breaks app. :-) It's an awesome way to provide wholesale discounts to people buying in bulk! It's fantastic to hear that you had an awesome customer service experience with Abhi and Guri! We appreciate the review very much, thank you. Please don't hesitate to reach out if you need anything else!