All reviews

Rating Breakdown

  • 5
    79% (426 ratings)
  • 4
    7% (37 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (6 ratings)
  • 1
    11% (58 ratings)

Reviews with Text

  • 99% (535)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2020

Intuitive app, simple set up and it does what it's made to do. It's a huge contributor to our shop. There are resources for assistance such as forums and youtube and, like in my case, If I wasn't able to find a solution the Bold team (Stephanie and Taylor) ware quick to help with an issue and very friendly. 5/5

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! I'm glad to hear that our support team was able to help with your setup - we're always more than happy to, so please let us know if you have have any other questions or concerns.

3 / 5 Share

May 24, 2019

The app is good, customer support poor. They are not easy to get hold of when something goes wrong. and app has glitches and no one there to answer emails

Using app

10 months

Total reviews

2

Average rating

2.5

Developer Reply

Hi there, I'm sorry to hear about the concerns you have about our support team. I can assure you that our support team does the best they can to tackle tickets with the utmost urgency. This being said, it's clear that your experience wasn't satisfactory. I can see that our app specialists have reached out to try to resolve the issues that you're seeing; we'll be more than happy to help however we can.

5 / 5 Share

May 22, 2019

This app is easily the best qty price break app. Customer service is perfect as well. Try it and youll be glad you did

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for leaving your review. I'm glad to hear that everything's going well - if you do ever come across any questions or concerns, please feel free to reach out to our support team for assistance; we'll be more than happy to help!

5 / 5 Share

May 10, 2019

The app is great for being able to customize pricing for certain groups of customers. I had some questions about something I was trying to do today and Gursharandeep was very helpful.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving such a great review! You feedback is very much appreciated, and we'll be sure to let Gursharandeep know that he's done such a great job helping!

5 / 5 Share

April 5, 2019

The is a great app, that is easy to use, and adds important functionality required to build and operate larger retail and wholesale stores (Shopify Wholesale channel has no API). Bold also offered us good support when needed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. We look forward to hearing about your successes once your store launches. :-) Don't hesitate to reach out if you need any further assistance!

5 / 5 Share

March 22, 2019

We needed this app to create wholesale pricing options for our website, but specifically to allow individual prices to be set per product for our large inventory. So far, in the short few days we've been using this app, it's done everything we need and was set up and ready to go in no time at all! The customer service at Bold is impeccable - friendly, speedy and very helpful which was one of the main reasons why we've decided to stick with this app in particular! We definitely recommend Bold over other wholesale apps out there.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the review. We're really glad to hear the app is suiting your business' needs, and we're more than happy to help if you need further assistance. Your products sound delicious, by the way! The e-liquid menu photos are very enticing.

5 / 5 Share

March 21, 2019

Very helpful and overnight support from other hemisphere very much appreciated. Peter has been fantastic.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones! Your products look incredible, by the way. Love your story, and it's clear you are using top-quality ingredients.

5 / 5 Share

March 19, 2019

Had a small issue with the manual installation of the app, and the customer service was excellent. Jonnathan and Stan hopped right on it and resolved the issue in short swift.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Please let us know if you have any further questions or issues; we're glad to help. Your website looks like it has some amazing resources for anglers!

5 / 5 Share

March 18, 2019

Harpreet K was very helpful and extremely nice! He had the team expedite an install for me and then sent me exactly the info i needed.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2019

This app is allowing us to do all the things we need for wholesale. Different price breaks depending on the customer, different items, etc. And the customer support has been unparalleled. Ashley in particular was incredibly helpful and got us up and running in no time. Great work Ashley!

Using app

8 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 21, 2019

broke my web site.. cant even log in anymore. got rid of this app right away. Watch out if you ever think of using this app.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 28, 2019

It's a short time since I am using this app, however looks like very easy to use and also comfortable. I had a doubt today and Rushi was very nice and helpful. Good job!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2019

Great app to insinuate customers to buy more on your website increasing your average order value. This app has made my business more money and pays for its self. Gursharandeep was very helpful and speedy in fixing fix any issues I had with complicated coding.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 18, 2019

We use this app to manage our pricing for our members! It has worked great and whenever we run into any issues the BOLD team is very quick to respond and fix the issues in a timely manner!

Using app

About 2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Super helpful, easy to use. Had a minor issue when I first installed it but Harpreet and Guri were able to fix it in minutes. Awesome experience!

Using app

7 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 5, 2019

We have been using this app for 3 months and it has answered all of our needs. Though I am not techy, the BOLD team have been excellent and very responsive in assisting me with what was begining to feel like an impossible task. We supply worldwide at Retail price, Wholesale price and distribution price and have products that incur 3 different tax codes. We supply Countries which are both zero tax and standard tax. After trying several other apps, the straight % discount which seem to be usually on offer from other sources did not fulfill our requirements. We found this app to have the ability, to deal with all of it. I read so many reviews on so many apps, if I were to read this I may well think its fake... but... It's not... Good Luck! Thank you TEAM BOLD. With much respect

Using app

4 months

Total reviews

3

Average rating

4.7

1 / 5 Share

Jan. 3, 2019

Installed this app and our website would not load at all. Only would load a white page. The content was still there on the backend of Shopify, but nothing would load. Luckily we had a backup saved. Reached out to support and waiting to hear back. Just wanted to make this review in-case someone else experienced this.

Using app

23 minutes

Total reviews

10

Average rating

4.6

5 / 5 Share

Jan. 3, 2019

This is a pretty good pricing app and has a lot of features useful for running a medium sized store with loyalty membership and sales features. What really stands out is the customer service. I have encountered a couple of problems in the code of my site and so far Bold have fixed them very fast. Good work.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2018

My site is very unique and has many diverse needs. The App is amazing and is one of the only Apps that can meet all my needs. The staff were amazing. They were very professional and patient. They addressed everything I was struggling with. My site is even more awesome now!

Using app

14 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 27, 2018

I uninstalled this app this morning and whilst this is not usually a big deal It has broken my entire website by corrupting my theme and placing every single product SOLD Out and disabled the add to cart function. I have lost all income in one of the busiest sales periods. I DO NOT RECOMMEND USING. INSTALL THIS APP AT YOUR OWN RISK.

Using app

3 days

Total reviews

8

Average rating

3.5