All reviews

Rating Breakdown

  • 5
    81% (869 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (102 ratings)
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2 / 5 Share

April 11, 2019

The app itself worked.. however for some of my collections where i have 40+ products, and those products have 10 variations.. shopify plus support confirmed this app was causing 10+ seconds of load time. I did the " auto uninstall " and it left over TONS of code.. Going to take a long time to completely remove this app. I don't recommend for sites with 20+ products in a single collection or multiple product variations.

Using app

8 months

Total reviews

3

Average rating

3.3

Developer Reply

Hi there, I just wanted to say thank you for the review and feedback and I'm very sorry you have found it to be slowing down some pages on your website. We take our customers' feedback and concerns very seriously. We'd love to look into the issue further for you if you decide to try the app again, however if not we completely understand, and would be more than happy to help by having our installs team remove the entirety of the app's code from your store. We've been in touch, and look forward to hearing back from you!

5 / 5 Share

April 11, 2019

Perfect for my clients B2B tiered pricing / bulk pricing needs. I had some issues during set up, but the technical support I got Guri and Challi was a big help.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review; we're happy to hear our combination of Custom Pricing and Quantity Breaks meets your business' and clients' needs. Please let us know if you have any further questions or comments, and we wish you the best of luck with the launch of your store!

1 / 5 Share

April 9, 2019

very bad comunication with costumer, it also doesn't have any support to help us. I am just going to cancel my subscription.

Using app

20 days

Total reviews

2

Average rating

1.0

Developer Reply

Hello there, thank you for your review. I just wanted to send my sincerest apologies that your initial experience with our support team was less than adequate. We look forward to connecting with you over the phone sometime today to help you with setting up the app!

5 / 5 Share

April 8, 2019

I had help from Harpreet and Parminder, they were super responsive and very responsive, I recommend this application.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review and recommendation! We're glad that our support team was able to assist you. If you need anything else, don't hesitate to reach out! Also, that vacuum seal product you have looks great!

5 / 5 Share

April 5, 2019

The is a great app, that is easy to use, and adds important functionality required to build and operate larger retail and wholesale stores (Shopify Wholesale channel has no API). Bold also offered us good support when needed.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. We look forward to hearing about your successes once your store launches. :-) Don't hesitate to reach out if you need any further assistance!

5 / 5 Share

Oct. 3, 2019

So far is amazing and the customer support is top notch. Want to play around with it a little more and will update.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your review; we're happy our support gurus could help. Do let us know if you have any questions about the functionality of Custom Pricing and Quantity Breaks! I like the use of your blog to provide further information about the nature of your products.

1 / 5 Share

March 29, 2019

This app has a lot of bugs. Even though I've already uninstalled it from my store, the discount is still applied in my store and I don't even know how to delete it.

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, thanks for the review. I just wanted to apologize that you ran into issues while using our app. We have gone ahead and removed all of the code from your store, so you should find that any of those discounts are now gone. Please let us know if you have any further questions, comments or concerns. We are more than happy to assist.

1 / 5 Share

March 28, 2019

I would give them zero stars if possible have these guys on multiple stores only find out midway through using the QB haven't been working for couple months.

Using app

10 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, thank you for your feedback. We're very sorry to hear that you've run into an issue with Quantity Breaks, and we would really like to look into this further for you. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to rectify the issue immediately.

5 / 5 Share

March 27, 2019

We use Bold Custom Pricing to create special prices for our members. Works as it's supposed to and Bold has responsive, helpful, customer service. Would recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review, we're really glad to hear the app is meeting your business' needs! Please don't hesitate to reach out if you have any further questions, comments, or concerns.

5 / 5 Share

March 22, 2019

We needed this app to create wholesale pricing options for our website, but specifically to allow individual prices to be set per product for our large inventory. So far, in the short few days we've been using this app, it's done everything we need and was set up and ready to go in no time at all! The customer service at Bold is impeccable - friendly, speedy and very helpful which was one of the main reasons why we've decided to stick with this app in particular! We definitely recommend Bold over other wholesale apps out there.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the review. We're really glad to hear the app is suiting your business' needs, and we're more than happy to help if you need further assistance. Your products sound delicious, by the way! The e-liquid menu photos are very enticing.

5 / 5 Share

March 21, 2019

Very helpful and overnight support from other hemisphere very much appreciated. Peter has been fantastic.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones! Your products look incredible, by the way. Love your story, and it's clear you are using top-quality ingredients.

5 / 5 Share

March 19, 2019

Had a small issue with the manual installation of the app, and the customer service was excellent. Jonnathan and Stan hopped right on it and resolved the issue in short swift.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Please let us know if you have any further questions or issues; we're glad to help. Your website looks like it has some amazing resources for anglers!

5 / 5 Share

March 18, 2019

Harpreet K was very helpful and extremely nice! He had the team expedite an install for me and then sent me exactly the info i needed.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2019

Harpreet K was very helpful and extremely nice! He had the team expedite an install for me and then sent me exactly the info i needed.

Using app

16 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review! If you have any questions about your new app or the information you received, please feel free to reach out again. Also, I love that colour of that ionic brush!

5 / 5 Share

March 8, 2019

The ultimate app for quantity upsells! Bold always has the best customer service and the apps work great!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for your review! We're glad to hear how well our apps are working for you. Also loving the way your product pages are set up!

5 / 5 Share

March 5, 2019

The customer service was great! I dealt with Rushi, and my question was a little complicated, but Rushi stayed patient and very helpful. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

So far so good. We signed up for so we can offer our wholesale customers an easier invoice to read......handy customer service ...thanks for the install

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2019

This app is allowing us to do all the things we need for wholesale. Different price breaks depending on the customer, different items, etc. And the customer support has been unparalleled. Ashley in particular was incredibly helpful and got us up and running in no time. Great work Ashley!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2019

My support experience with Nir was, by far, the best I have ever had with shopify app support. Took me through step by step...in a chat window...how to achieve the pricing configuration goal I had in mind. Wonderful!!

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2019

We used this app to set up custom pricing for prosumers. I initially had some issues when installing as I got a liquid error that caused some product pages not to load. Parminder and the customer service/install teams jumped on my case and minimized downtime we were experiencing. After that was solved everything works as expected. Thanks Parminder!

Using app

Over 1 year

Total reviews

1

Average rating

5.0