Custom Pricing: Wholesale B2B
Wholesale, Member and Bulk Pricing for Shopify
Rating
4.4
feedback
1,077
chart
#2,710
All reviews
Rating Breakdown
April 11, 2019
The app itself worked.. however for some of my collections where i have 40+ products, and those products have 10 variations.. shopify plus support confirmed this app was causing 10+ seconds of load time. I did the " auto uninstall " and it left over TONS of code.. Going to take a long time to completely remove this app. I don't recommend for sites with 20+ products in a single collection or multiple product variations.
Hi there, I just wanted to say thank you for the review and feedback and I'm very sorry you have found it to be slowing down some pages on your website. We take our customers' feedback and concerns very seriously. We'd love to look into the issue further for you if you decide to try the app again, however if not we completely understand, and would be more than happy to help by having our installs team remove the entirety of the app's code from your store. We've been in touch, and look forward to hearing back from you!
April 11, 2019
Perfect for my clients B2B tiered pricing / bulk pricing needs. I had some issues during set up, but the technical support I got Guri and Challi was a big help.
Thank you for your review; we're happy to hear our combination of Custom Pricing and Quantity Breaks meets your business' and clients' needs. Please let us know if you have any further questions or comments, and we wish you the best of luck with the launch of your store!
April 9, 2019
very bad comunication with costumer, it also doesn't have any support to help us. I am just going to cancel my subscription.
Hello there, thank you for your review. I just wanted to send my sincerest apologies that your initial experience with our support team was less than adequate. We look forward to connecting with you over the phone sometime today to help you with setting up the app!
April 8, 2019
I had help from Harpreet and Parminder, they were super responsive and very responsive, I recommend this application.
Thank you for your review and recommendation! We're glad that our support team was able to assist you. If you need anything else, don't hesitate to reach out! Also, that vacuum seal product you have looks great!
April 5, 2019
The is a great app, that is easy to use, and adds important functionality required to build and operate larger retail and wholesale stores (Shopify Wholesale channel has no API). Bold also offered us good support when needed.
Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. We look forward to hearing about your successes once your store launches. :-) Don't hesitate to reach out if you need any further assistance!
Oct. 3, 2019
So far is amazing and the customer support is top notch. Want to play around with it a little more and will update.
Thanks for your review; we're happy our support gurus could help. Do let us know if you have any questions about the functionality of Custom Pricing and Quantity Breaks! I like the use of your blog to provide further information about the nature of your products.
March 29, 2019
This app has a lot of bugs. Even though I've already uninstalled it from my store, the discount is still applied in my store and I don't even know how to delete it.
Hi there, thanks for the review. I just wanted to apologize that you ran into issues while using our app. We have gone ahead and removed all of the code from your store, so you should find that any of those discounts are now gone. Please let us know if you have any further questions, comments or concerns. We are more than happy to assist.
March 28, 2019
I would give them zero stars if possible have these guys on multiple stores only find out midway through using the QB haven't been working for couple months.
Hi, thank you for your feedback. We're very sorry to hear that you've run into an issue with Quantity Breaks, and we would really like to look into this further for you. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to rectify the issue immediately.
March 27, 2019
We use Bold Custom Pricing to create special prices for our members. Works as it's supposed to and Bold has responsive, helpful, customer service. Would recommend.
Thanks for your review, we're really glad to hear the app is meeting your business' needs! Please don't hesitate to reach out if you have any further questions, comments, or concerns.
March 22, 2019
We needed this app to create wholesale pricing options for our website, but specifically to allow individual prices to be set per product for our large inventory. So far, in the short few days we've been using this app, it's done everything we need and was set up and ready to go in no time at all! The customer service at Bold is impeccable - friendly, speedy and very helpful which was one of the main reasons why we've decided to stick with this app in particular! We definitely recommend Bold over other wholesale apps out there.
Thank you very much for the review. We're really glad to hear the app is suiting your business' needs, and we're more than happy to help if you need further assistance. Your products sound delicious, by the way! The e-liquid menu photos are very enticing.
March 21, 2019
Very helpful and overnight support from other hemisphere very much appreciated. Peter has been fantastic.
Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones! Your products look incredible, by the way. Love your story, and it's clear you are using top-quality ingredients.
March 19, 2019
Had a small issue with the manual installation of the app, and the customer service was excellent. Jonnathan and Stan hopped right on it and resolved the issue in short swift.
Thanks for your review! Please let us know if you have any further questions or issues; we're glad to help. Your website looks like it has some amazing resources for anglers!
March 18, 2019
Harpreet K was very helpful and extremely nice! He had the team expedite an install for me and then sent me exactly the info i needed.
March 12, 2019
Harpreet K was very helpful and extremely nice! He had the team expedite an install for me and then sent me exactly the info i needed.
Thank you for your review! If you have any questions about your new app or the information you received, please feel free to reach out again. Also, I love that colour of that ionic brush!
March 8, 2019
The ultimate app for quantity upsells! Bold always has the best customer service and the apps work great!
Thanks a lot for your review! We're glad to hear how well our apps are working for you. Also loving the way your product pages are set up!
March 5, 2019
The customer service was great! I dealt with Rushi, and my question was a little complicated, but Rushi stayed patient and very helpful. Thank you!
Feb. 27, 2019
So far so good. We signed up for so we can offer our wholesale customers an easier invoice to read......handy customer service ...thanks for the install
Feb. 26, 2019
This app is allowing us to do all the things we need for wholesale. Different price breaks depending on the customer, different items, etc. And the customer support has been unparalleled. Ashley in particular was incredibly helpful and got us up and running in no time. Great work Ashley!
Feb. 25, 2019
My support experience with Nir was, by far, the best I have ever had with shopify app support. Took me through step by step...in a chat window...how to achieve the pricing configuration goal I had in mind. Wonderful!!
Feb. 25, 2019
We used this app to set up custom pricing for prosumers. I initially had some issues when installing as I got a liquid error that caused some product pages not to load. Parminder and the customer service/install teams jumped on my case and minimized downtime we were experiencing. After that was solved everything works as expected. Thanks Parminder!