All reviews

Rating Breakdown

  • 5
    79% (426 ratings)
  • 4
    7% (37 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (6 ratings)
  • 1
    11% (58 ratings)

Reviews with Text

  • 99% (535)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 16, 2017

This app works pretty well once you get it up and running which can be a bit of a challenge. I also get paranoid about turning it off and on and get confused about what I can do when it's off and what I have to do with it on or off. Anyway, the support team is really patient and takes time to figure it out with you which is all you can ask - Cam is a gem!

Using app

8 months

Total reviews

8

Average rating

4.9

4 / 5 Share

Sept. 11, 2017

We're not sure about the bold apps, but their customer service is STELLAR, especially Phillip! Our constant speed bumps are met with very helpful hands, and their team is incredible to work with. Thanks guys.

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 7, 2017

Bold support team has been great :-) I had some simple simple changes I needed done, Mo and Tiff made the changes at no cost. How goods that!

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2017

Great support! Phillip was super helpful finding the problem when we messed up some of the settings on our end.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2017

Customer Service is excellent. I had trouble putting the app into my shop and their customer service did all the hard work for me. Making my life so much easier. Thanks again. Strongly recommend.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2017

So easy to use. Saved the business a bunch of time and saves me from a bunch headaches. Now I can focus more on growing the business!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2017

To start out with we are using a suite of Bold apps. Customer Pricing, Product Options, Product Upsell, Loyalty Points, Product Discount and Bold Brain. All of the apps working together have allowed us to expand and manage multiple aspects of our business. Customer Pricing allows us to target specific customer groups for professional discount programs by industry. We use targeted marketing to promote registering for the special discount programs. The customers in these groups are tagged and see adjusted pricing as soon as they login to the store. The ease at which the discounting is handled has encouraged the users in these groups to purchasing more frequently. The majority of our catalog is customized or personalized and requires a degree of complexity in presenting the various offerings. Product Options allows us to manage those complex products. Product Upsell allows us to present complementary products when specific products are purchased, Product Discount allows us to create BOGOs, Sales and special promotions all designed to increase revenue. Loyalty Points allows us to build interest and repeat business. All of these apps working together have helped to increase activity in the store. The fact that they are all Bold apps makes them easy to manage and gives us access to the excellent Bold support team

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 21, 2017

Cam was really helpful. As soon as we were able to give him access to our site, he fixed our problem and updated the app. Works great.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2017

Great app for building relationships with influencers and professionals in your space. Jacks conversion rates when customers can see their specific discount or specialized content.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2020

I have used this app for years and have never been disappointed. I ran into a small issue over the past couple of days but Rahul was able to fix it right away! Thank you so much!!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2017

Cam provided me with great support and quick response to my issues. The client was very happy with the end results. GREAT JOB CAM!

Store

Hansler

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2017

great service from this app. I couldn't have done it without the amazing Cam. He's a real champ and made everything possible. big thumbs up!!

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2017

Philip, Mohammad and Mo are extremely responsive and helpful in complete the installation for me in less than 24 hours. $40 that I paid for the BOLD team to install Customer Pricing app for me is definitely worth it. Now the Customer Pricing app is running flawless. I am so happy that I purchase another app (Recurring Membership) from BOLD for my website.

Using app

9 days

Total reviews

10

Average rating

4.7

1 / 5 Share

June 7, 2017

UNDER NO CIRCUMSTANCES INSTALL THIS APP. IT'S CHANGED ALL THE PRICING ON MY STORE SO EVERY PRODUCT YOU VIEW IS THE PRICE OF WHATEVER YOU LAST VIEWED!!!!!!!!!!!!! I PAID FOR THE $40 INSTALLATION FROM BOLD WHICH TOOK 4 DAYS AND NOW I CANT GET THEM TO REMOVE / FIX THE FLAWED CODE THAT'S NOW LITTERED THROUGH MY SITE ALSO, THEY SAY LEAVE THEIR CODE WHEN YOU DELETE THEIR APP. WHICH MEANS THEIR BROKEN CODE REMAINS ON EVERY LITTLE LIQUID PAGE THROUGHOUT YOUR STORE. I'VE DELETED THE APP AND IT STILL SHOWS WRONG PRICING. I'M WATCHING HEATMAPS OF MY CUSTOMERS EXITING. www.sunrayflyfish.com

Using app

4 days

Total reviews

2

Average rating

3.0

5 / 5 Share

May 30, 2017

I'm loving the app! We couldn't run our online store without the Product Options app and the Customer Pricing app, and the Bold team has made some excellent products! Their installation instructions were very thorough, and the support team is excellent! I had some questions about the products and wanted someone to review the installation and make sure everything was working properly, so Mohit with the Bold team got on the case and got us fixed up quickly. He also helped me troubleshoot some browser issues I was having on my end making the pricing app act up. Thanks Mohit!!!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2017

Fantastic app! Bold installed the app in no time and it worked perfectly from the start. It functions exactly how we envisioned it. Definite 5 stars!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2017

The customer service, turnaround times was fast. I recommend them to anyone considering wholesale content on their website. Very easy to use.

Store

Seo1437

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 17, 2017

Great customer service, very prompt replies! Tiff and Arcee have helped me numerous times and have always found a solution to my problems! Highly recommended!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2017

Excellent back-up, thank you for your help in sorting out our problem, Steve

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2017

Amazing support staff that gets the job quickly. The customer pricing app is great for our customers because we have a few different levels of pricing available.

Using app

About 3 hours

Total reviews

2

Average rating

5.0