All reviews

Rating Breakdown

  • 5
    79% (426 ratings)
  • 4
    7% (37 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (6 ratings)
  • 1
    11% (58 ratings)

Reviews with Text

  • 99% (535)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 23, 2016

Still just testing the app. We did the liquid Install ourselves and it messed up the entire store, tone of error messages etc.. Had them to the install and still had error messages. So we did a full app removal and had them do it from the beginning. And now it is up and working without error codes. Definately recomend them doing the install from the beginning.

Using app

21 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 16, 2016

This app is very helpful. Our company ScalisiSkincare.com sells both wholesale and retail. This allows us to process our wholesale orders on the shopify site and have it fulfilled through our normal process instead of separate billing through quickbooks. I also appreciate how fast the customer support team responds. Recommend this app highly.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

4 / 5 Share

June 16, 2017

I developed a new theme for Kickoff Couture & we needed the Bold app re-installed into the new theme. Arcee was 100% the most amazing help, constantly answering all questions because I honestly had no clue about why Bold was doing the things it was doing for us. Arcee single-handedly helped us install and setup the Customer Pricing app. LOVE LOVE ARCEE!!!!!!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 8, 2016

This app helped us to create wholesale pricing! Loved this app!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2016

So far so good! Needed an app that would allow wholesale pricing per item as our margins vary for each product. The premium version of the app did the trick! Thanks Bold!

Using app

9 days

Total reviews

10

Average rating

4.5

4 / 5 Share

Sept. 6, 2016

I've been using this app for a while. Great app to support your customer-unique discounts and add a wholesale route to your e-commerce shop!

Using app

11 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 26, 2016

Straightforward app for adding wholesale and preferred customer pricing to our store. The customer support and follow up was appreciated as well as the informative videos of how to set up for the website novice.

Using app

9 days

Total reviews

6

Average rating

5.0

1 / 5 Share

Sept. 8, 2016

UPDATE: We are so sad that it has come to this! We needed to uninstall the the whole thing from our shop (removing the liquid code, undoing the changes to the theme's HTML is tedious work!). They weren't able to resolve our problems and we have tried our best to be patient with them. Bold's CSP just don't fit in to our preferences and their suggestions for a solution is defeating the purpose of why we even purchased the program in the first place. It's an incomplete program to integrate with our shop.

Using app

15 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 15, 2016

Seems to be working well! A few glitches at first but the tech guys got it fixed :}

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 11, 2016

Excellent app and dev team, we wanted a login that allowed wholesaler to purchase in case quantities and with wholesale pricing and it did just that! Very very easy.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2016

Arcee and Mike - great one, thank you so much guys for the incredible support. Easy and quick.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2016

Arcee IS AWESOME!!!!!!!!!!!!! Arcee was very patient and made sure I understood all the nuances of the customer pricing app

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

July 22, 2016

A real pain of an app. I'm afraid of breaking the store any time I add or duplicate or make any modifications to a product. "Pausing" the app takes forever (literally going on half hour+) and is essential whenever making product additions or edits. Not to mention you can't use shopify/facebook integration without it showing all of your price tiers. Plus, if you mess up on the backend, it's easy to accidentally show all of your customers all price tiers on the front end. OOPS! The backend is clunky to use and doesn't load properly most of the time when navigating deeper within pages. Also beware, if you have a lot of different tiers, it's a mess to deal with scrolling through the browser because of how many columns -- imagine a bloated GUI excel spreadsheet. You can't tell which product you're editing for which tier without scrolling like a madman. And then my favorite part ... you finally painstakingly input all of your prices and click save... and then ... wait for it ... refresh ... NONE OF THE PRICES SAVE! TADA! Most of the limitations and complaints may be due to Shopify constraints, but that's giving Bold the benefit of the doubt. Support is good, but this software is monstrous and scary. Most other third-party shopify integrations (stitch labs, etc...) are afraid to integrate with a store using Bold apps because they're afraid of things breaking too. Temperamental app. I can't wait to move all of our wholesale customers over to a new system. Save yourself the trouble and look for a different wholesale solution rather than any of these types of shopify apps -- especially this one. While it may *work*, it's way too messy. Not quite sure how this app has so many positive reviews. Suspicious of review shilling at this point, but who knows.

Using app

3 months

Total reviews

1

Average rating

1.0

5 / 5 Share

July 21, 2016

Good. We wanted to be able to give our customers tiered discounts. This program not only does that but also automates the process.

Using app

9 days

Total reviews

4

Average rating

3.5

4 / 5 Share

July 19, 2016

This is a great APP. We used to have pricing groups in our old website, this one works even better. We have a few products we can't discount, and with this app we can create discount groups and not include those few products.

Using app

12 days

Total reviews

5

Average rating

4.6

5 / 5 Share

July 8, 2016

A+ App. Great Customer Support!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2016

Thank you! Great service! we were having some trouble installing some codes in our website using their app, they responded so fast and fixed the problem right away.

Using app

Almost 2 years

Total reviews

6

Average rating

4.5

1 / 5 Share

Feb. 2, 2021

UPDATE: More problems. You cannot add another product without jumping through a bunch of hoops. Waited 3 days for them to "Update" our theme, didn't fix the problem that all customers are seeing 2 pricing groups. Still not fixed. Customer service is terrible, they don't listen and rarely fix the problem on the first out reach. Excuse me while I get back in the queue and start over. YAY. Installation was pretty complicated for our Theme, so we had to pay. A lot of back and forth with the team, new people each response created confusion, and a lot of wasted time. Overall the app is pretty good, we have a bit of a unique situation, so we are trying to make it work for us. Launching our site in 2 days, so we'll see how well it works.

Using app

Over 4 years

Total reviews

2

Average rating

3.0

2 / 5 Share

June 16, 2016

I think you guys have a great idea in this product but may need to work on the installation and troubleshooting of it. We had to remove it from our site because it ended up ruining a lot of our pricing and due to the nature of the install/ uninstall, we now have more work on our hands then we did when we started. If you guys are able to pay them to set it up on your site for you, it should work like a dream. It just wasn't a price we were willing to pay for it.

Using app

9 days

Total reviews

2

Average rating

3.5

5 / 5 Share

June 9, 2016

Great App, Does what it says on the tin!

Using app

About 2 years

Total reviews

3

Average rating

5.0