All reviews

Rating Breakdown

  • 5
    79% (420 ratings)
  • 4
    7% (35 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (6 ratings)
  • 1
    11% (58 ratings)

Reviews with Text

  • 99% (525)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 6, 2016

The Customer Pricing app is invaluable as it allows us to easily run our customer loyalty program and there is also the flexibility to offer wholesale pricing to some of our larger commercial customers. It is easy to set up, practically maintains itself and if there is ever an issue Bold apps support has been first rate. We are just moving to a new theme and this was flagged as one of the first apps to come accross!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 31, 2016

We were looking for a wholesale pricing solution for our shop and Bold came highly recommended by several other online shop owners. The whole process was simple and the customer service was outstanding. They installed the app, tested it and tested it some more and when I had a follow-up question it was answered immediately. We HIGHLY recommend Team Bold and the Wholesale app!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2016

Customer Support is AMAZING! So thorough, prompt, and effective. I want to switch all my apps to Bold Apps.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2016

Amazing! We've seen a significant increase in sales due to this app. Kyhry from Adonis By Kyhry / AdonisUnderwear.com

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2016

Awesome application for pricing! Thanks guys.

Store

Otaa

Using app

3 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 25, 2016

So far, so good! This app rolled over all of our pricing and enabled us to expand our geographic reach into retail outlets through our on line presence. Took the hassle out of creating line sheets & extra work that no small business has time to fit in or the overhead to cover. Great solution to a very important problem!

Using app

9 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 25, 2016

Really nice app. Makes my wholesale ordering process a whole lot smoother! It would be nice to be able to add a variety of shipping prices based on customer tags as well.

Using app

9 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 18, 2016

Fantastic customer service!!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2016

After the app is installed correctly, it works seamlessly for our wholesale needs. Easy to navigate, manage and separate our online consumers from wholesale accounts. The team was super helpful is assisting with a few custom integrations. Would highly recommend.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2016

Hands down the best app team on the shopify market! Customer support is extremely helpful, and very quick to respond.

Using app

8 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 28, 2016

I've been using Customer Pricing since May 2015. Generally I'm pretty happy with the app. It is an easy interface for buyers and easy to work with on my end. I use a three-tiered wholesale pricing system which is fairly complicated and the app handles it beautifully. I don't like that I have to turn the app on and off every time I want to make a product change. It is very slow. And I also don't like that wholesale buyers can purchase something that is out of stock. But other than that it is good. And Bold tells me that they are aware of these two issues and working on them. The support has been amazing. They helped me install it for free. And they have been quick to answer any question.

Store

Alucik

Using app

10 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 27, 2016

We had several issues out of the gate, but after working with Ryan from the support team, all of our issues were resolved in a timely fashion. They are responsive and as of today everything is working perfectly as promised. Communication and timely responses are key to a successful relationship and we found this with Ryan from Bold Apps.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2016

Great app, works well. Support team was very helpful with issues regarding installation.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2015

I tried the install myself, but must have missed something. I contacted support and paid the $40 install fee and they had everything working perfectly within 12 hours. Fast, efficient, great customer service - and the App is perfect for my wholesale dealers. Just what I needed. Thanks BOLD!

Using app

About 16 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 18, 2015

The developers were super helpful in helping us fix an issue we had with the app!

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 20, 2015

Well true to there word they installed it for me saving me the work (also I couldn't figure it out as my theme is not standard. So Rock n Roll lubrication can be offered to the trade! www.thecycleclinic.co.uk

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2015

Excellent! After using this app for 4 months now Im very impressed with how easy it is use. It's become and essential extension to our store and we will continue to use it well into the future.

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 12, 2015

I think this app had great potential, and I would love to revise my review if I could get some straight answers from support, but support is lacking. 1st, we could not get the app to display proper pricing right from the start, VIP was charging members 10% more in addtion VIP lower pricing was being displayed in section page results for non VIP members. After paying Bold $150 to assist with the install, the same issues were still happening less the 10% more factor. Could not get an answer from support for almost a week. Finally got this resolved when I cancelled another Bold app that was not working in conjuction with this app, and Bold email asking why we left? Bold finally responded after my email frustrations with their support and challenges we faced. Within a day, the issue was resolved. So the new issues are that in order to change a price, add an item or change a variant, you need to disable the program which takes about 1 hr per 1000 variants (which means your VIP is down during that time) and then same amount of time to turn back on. If you have 6K variants, that's 12 hours of downtime. I think this app is made for companies with a few variants, but for a larger company there has to be a better way. I also do not trust the App for properly tagging customers VIP after purchase, Bold said it takes about 15 minutes to tag after VIP membership was purchased, but we are seeing alot more time and have to manually tag customers ourselves. For now, we have too many that signed up right away and have to keep this for a little longer until we test another app that will work for us.

Using app

2 months

Total reviews

7

Average rating

3.7

5 / 5 Share

Sept. 24, 2015

Fantastic customer service! Couldn't have asked for a better support dialogue. Tamer and the team at Bold are incredibly professional. Will definitely use their apps again on my next project.

Store

Ameico

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 18, 2015

This app is great and the Bold folks are always really responsive whenever there is any issue. We use a number of their other apps too. Installation is a breeze especially with their help.

Using app

9 days

Total reviews

5

Average rating

5.0