Custom Pricing: Wholesale B2B
Best Custom Pricing App for Shopify - Quantity Breaks Apps
Rating
4.4
feedback
540
chart
#3,256
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April 19, 2016
First I'd like to say I am deleting this app from my shopify store right after I leave this heartfelt review of this company and product. I could list more than just these reasons why I will never use a bold app again, however I will only list a couple in hopes that it will help at least one person steer clear of this company. 1. Horrible support. They are never available. They take days to respond sometimes. I was recently left hanging while missing out on income from wholesale customers that could have been coming in had this app been working properly. On top of this, Jay comes across as a very arrogant person when handling a customer concern. He is very short and condescending. 2. Their "install" price is gouged. If you do not know how to update and install code in to your theme, they charge you $40 for 15 minutes of work. How do I know it takes 15 mins? Because after their install team wrecked my wholesale purchasing I figured out how to work with code. I systematically checked and re- installed every single piece of coding myself. Guess what? If you change themes on shopify, you have to re-install this app and completely re- enter all of the coding. If you do not know how to do it, they will have the audacity to ask you to pay them another $40 install fee to install the app for you again. After you already paid them once to install it! What a nickel and dime kind of company you are bold. 3. Their app price is HIGHLY gouged. $50 a month for an app that requires a ton of user end work and data entry. 4. Major lack of attention to detail. Their support staff apparently knows less about code installation than someone who takes 1 day to study and learn it. When I argued with them about having to pay a second install fee to have the app on my store, they hesitantly agreed and had a support staff "re-install" the coding. This is where it all messed up and my wholesale customers were no longer to even see the variants designated for them. AT ALL! So my conclusion, along with the conclusion of a shopify support guru, is that their "install team" accidentally deleted some shopify coding and created a mess they chose to disregard. On top of this, I was a 'Premium" package user (because every nickel and dime company like bold wants you to pay that extra amount to get features that should be available anyways) and their "install team" installed the basic package. That is complete lack of attention to detail and it seems I was brushed aside because of my unhappiness with their product's function. This app is clunky. It seems very slung together and way too complex (even though I know how to fully operate it). If you need a good app that will let you designate specific pricing for all types of customers, while hiding it from others' view, I HIGHLY recommend the "Locksmith" app. I am not at all affiliated with the creators of that app. Just a very disappointed customer who found a new solution when bold apps failed me. What took me more than 30hrs of data entry to accomplish with this app, took me 30 minutes with the locksmith app. Goodbye Bold, you lost a customer and I will tell everyone to avoid you from here on out.
Nov. 7, 2018
We use this app to give different pricing whether to our Executive team, our wholesale accounts, our early supporters, and even our preferred customers. Once the discounts are set, the varied prices appear magically!
April 14, 2016
Great customer service, speedy response. I can't wait to get this app up and running!
April 8, 2016
I have not officially launched my wholesale side of my website. But, I do wish that you could set minimums per item for wholesale. For example, in order to get wholesale pricing, you must by a case pack of 6 hats. I can foresee some confusion on the future with wholesale orders since I do actually set quantity minimums and a over all minimum ($150.00) in order to purchase at wholesale pricing. These practices seem fairly standard for selling wholesale. If I have missed these features, please let me know. I would be very happy to see these features and use them.
April 6, 2016
The Customer Pricing app is invaluable as it allows us to easily run our customer loyalty program and there is also the flexibility to offer wholesale pricing to some of our larger commercial customers. It is easy to set up, practically maintains itself and if there is ever an issue Bold apps support has been first rate. We are just moving to a new theme and this was flagged as one of the first apps to come accross!
March 31, 2016
We were looking for a wholesale pricing solution for our shop and Bold came highly recommended by several other online shop owners. The whole process was simple and the customer service was outstanding. They installed the app, tested it and tested it some more and when I had a follow-up question it was answered immediately. We HIGHLY recommend Team Bold and the Wholesale app!
March 24, 2016
Customer Support is AMAZING! So thorough, prompt, and effective. I want to switch all my apps to Bold Apps.
March 20, 2016
Amazing! We've seen a significant increase in sales due to this app. Kyhry from Adonis By Kyhry / AdonisUnderwear.com
Feb. 25, 2016
So far, so good! This app rolled over all of our pricing and enabled us to expand our geographic reach into retail outlets through our on line presence. Took the hassle out of creating line sheets & extra work that no small business has time to fit in or the overhead to cover. Great solution to a very important problem!
Feb. 25, 2016
Really nice app. Makes my wholesale ordering process a whole lot smoother! It would be nice to be able to add a variety of shipping prices based on customer tags as well.
Feb. 10, 2016
After the app is installed correctly, it works seamlessly for our wholesale needs. Easy to navigate, manage and separate our online consumers from wholesale accounts. The team was super helpful is assisting with a few custom integrations. Would highly recommend.
Feb. 1, 2016
Hands down the best app team on the shopify market! Customer support is extremely helpful, and very quick to respond.
Jan. 28, 2016
I've been using Customer Pricing since May 2015. Generally I'm pretty happy with the app. It is an easy interface for buyers and easy to work with on my end. I use a three-tiered wholesale pricing system which is fairly complicated and the app handles it beautifully. I don't like that I have to turn the app on and off every time I want to make a product change. It is very slow. And I also don't like that wholesale buyers can purchase something that is out of stock. But other than that it is good. And Bold tells me that they are aware of these two issues and working on them. The support has been amazing. They helped me install it for free. And they have been quick to answer any question.
Jan. 27, 2016
We had several issues out of the gate, but after working with Ryan from the support team, all of our issues were resolved in a timely fashion. They are responsive and as of today everything is working perfectly as promised. Communication and timely responses are key to a successful relationship and we found this with Ryan from Bold Apps.
Jan. 5, 2016
Great app, works well. Support team was very helpful with issues regarding installation.