Custom Pricing: Wholesale B2B
Wholesale, Member and Bulk Pricing for Shopify
Rating
4.4
feedback
1,077
chart
#2,524
All reviews
Rating Breakdown
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May 18, 2017
I would definitely recommend this app to a friend. Even though installing the app could be a bit of a headache, the customer service rocks! I have limited knowledge on coding and when I got stuck installing the app I started getting kind of skeptical about the app. However, I gave it a shot and contacted customer service by submitting a ticket. It turns out that's the best thing to do. Cam helped me not only installing the app the way I needed, but he also helped me figure out some other questions making adjustments on the what my business needs. I exchanged around 25 emails back and forward with Cam in about 48 hours with questions and clear answers, that gives you an idea how quick they are with customer service.
May 18, 2017
We use many BOLD Apps, including Loyalty Points, combo Customer Pricing/Quantity Breaks, Upsell, and Discount. Our Shopify store would not be what it is without BOLD. We chose BOLD not only for their array of products and outstanding service, but because we knew if we had all our apps from one reliable source, all the apps would have to work together seemlessly. And they have! We have no issues whatsoever using any of our BOLD apps. Because of BOLD we were able to bring our Wholesale Customers and Private Label Practitioners online to order automatically - this has definitely increased our wholesale sales and has cut down on our staff processing time. Because the apps work perfectly together, order errors are virtually eliminated. We love ALL the BOLD team. Every single one of them have been quick to answer and fix and glitches we might have. The advanced team that did our programming for the combo Customer Pricing and Quantity Breaks combo app - was amazing - super quick to get it in place (was like less than 24 hours!) and it works flawlessly. A few things to teach this non-techy-user and we were off an running. Its nice to be able to offer so many price levels and tagged tiers. Truly an asset to our store and worth the money - just for our wholesale customers if nothing else! Thanks BOLD!!!
May 17, 2017
Great customer service, very prompt replies! Tiff and Arcee have helped me numerous times and have always found a solution to my problems! Highly recommended!
May 16, 2017
These guys are top-notch! Custom coding, customer service, turnaround times were all fantastic! I highly recommend them to anyone considering wholesale content on their site.
May 5, 2017
Excellent back-up, thank you for your help in sorting out our problem, Steve
May 3, 2017
Amazing support staff that gets the job quickly. The customer pricing app is great for our customers because we have a few different levels of pricing available.
July 20, 2017
Working with Bold was an absolutely nightmare. This app is not meant for real businesses. We are a manufacturer of science equipment with over 1,200 SKU's and this app actually lost us money. From double discounting tiered wholesale customers and double dipping monthly promos, discount codes... The app creates duplicate variants in order to track discounts (herein lies it's main issues of compatibility). We had probably 10 cases with Bold and the first rep we worked with was very helpful but the main issue isn't the customer service (although after our first point of contact they failed to really answer and help in the depth we needed after things were messed up) the main issue is the app itself. If you are a small start up or store then this app maybe useful. It has so many issues even things like not having the ability to select a collection to mass discount because we had 'too many' collections. If Bold was honest about saying the needs we had or the size of our store was too big then it could have avoided 90 days of disaster and this poor review.
April 13, 2017
We love Bold Apps - they just work, and the support is great. The team at echic.com.au
April 13, 2017
BOLD apps always deliver what they're promising and the customer support is always very helpful. I would recommend their apps/services to anyone.
April 11, 2017
No only is the app great but their customer service is spectacular! I would highly recommend their apps to anyone! I loved working with Tiff :D She is the best!
April 7, 2017
Easy app to setup and use. Their customer service is top-notch. Mohit helped me out with any questions I had and was quick to respond. I would recommend this to anyone!
March 31, 2017
Love this app for my VIP membership pricing. Simple to use and user-friendly. I don't have much time for the technical things running a business and this app makes it easy for me to manage. Also the customer support is amazing and they have gone above and beyond in helping me out.
March 27, 2017
I LOVE the live chat! Great support getting started with this app! It is hard to find this level of customer support that is available so quickly! Greatly appreciated! So glad I found BOLD and this app!
March 27, 2017
I'm not sure how this app works for percentage discounts across your whole product line, but if you have multiple variants or want to achieve product specific pricing, don't waste your time with this app. Very cluttered and slow to use. This app adds variants to your products and will make a mess of your online store. Try Wholesale Pricing by Supple instead. Very happy with this app. https://apps.shopify.com/supple-wholesale
March 20, 2017
With all Bold Apps you must really look close at possible issues. Bugs hurt your site and customer experience. You MUST get ALL code removed. They tell you you can just uninstall but issues remain. We have asked twice to have all liquid code removed and both times they said they did. In changing themes wholesale default pricing now shows up. It is crazy. Before registration button was gone with the loyalty app. Don't walk, run from this company. Bad software.
March 15, 2017
Developers forgot to disclose this on their Frontpage: --- THIS PRODUCT HAS BUGS --- --- BUY AT YOUR OWN RISK --- --- ALSO OUR SUPPORT SUCKS --- I have had this app for a few months now and been paying for the premium version. I also have multiple other bold apps. So I'm a good paying customer and they make good money from me every month. Unfortunately the support is always wishy washy. There is never a fix to a problem, always just work arounds that make everything more complicated. If you depend on proper inventory management then this app is simply a nightmare that will make you pull out your hair! Customers in my shop can purchase as "professionals" at discounted prices if they have been approved. However, every-time a professional buys on their account the stock changes completely arbitrarily. I would have 3 items left in stock and after the customer buys there would suddenly be -6. The numbers are always very random and always negative. This leads to many items being out of stock all the time, even though their is stock and it has lost me so much money. Customers see there is no stock, they leave the site and I lose the sale. With over 5000 items in my store it is impossible to check up on each item bought after every order to see if it hasn't gone from inventory of 2 to inventory of -11. My developer and I have opened dialogue with bold to fix this issue, but they were just talking around the point that the stock issue is noted in their READ ME docs and cannot be fixed. However, the issue is much more "buggy" than what they describe there. They have mentioned that there are innate limitations with the Shopify system and that’s what prevents the application from working correctly. However, it doesn’t seem that there is any effort on their part to work with the Shopify team to come to a satisfactory resolution, and I’m just expected to deal with this problem. So how can they charge any money (50 USD per month!) for an application they know will never work properly?!
March 14, 2017
This app does everything it's supposed to and more!! We're going to add additional apps from bold and look forward to the same great results!!