Custom Pricing: Wholesale B2B
Wholesale, Member and Bulk Pricing for Shopify
Rating
4.4
feedback
1,077
chart
#2,735
All reviews
Rating Breakdown
Review RSS Feed
March 11, 2022
Excellent customer service! Fast feedback and follow-through. Thank you for your help Birpal!! Apparently I need 100 characters.
Thanks for your wonderful review! We are go glad to hear that Birpal was able to help you so efficiently. Thank you for choosing Bold!
March 9, 2022
Amazing customer service! Was helped immediately with a follow up. Providing useful and constructive feedback.
Thank you for the great review! We are so glad to hear our support team was able to help you so efficiently. That is what we strive for! Thanks for choosing Bold!
March 7, 2022
The customer service is just incredible! Azm spent an hour with me helping me set this app up and it does exactly what I want it to do! this is my third app I've used in the BOLD family and all our really spot on! Highly suggest and thank you Azm!!!
Reviews like yours make our day - thank you for taking the time to write it! We are always here to support you with anything you need. Thank you for choosing Bold!
March 7, 2022
I loved working with Chandan!!! Her ability to access the issue and implement a solution in a timely manner was above and beyond expectations. Definitely a gem!!!
Thank you for your kind review. We agree, Chandan is a gem! I am so glad she was able to find a solution for you so quickly. Thanks for choosing Bold!
March 2, 2022
This app does exactly what you need it to. It's been such a great addition for our store. I had a support question about tagging and Irfan got back to me right away with incredibly helpful and accurate instructions. Great app!
Thank you for your review! We are so glad Irfan was there to help when you needed it. We always strive to provide the best in support. Thanks for choosing Bold!
Feb. 19, 2022
Buyer beware!!!! This app will screw your theme up permanently if you uninstall it. It leaves code throughout your theme and messes up future theme updates. They also don't give you support on the weekends so if they screw you over on a Friday or Thursday you're out of luck for at least a week. The actual app doesn't work well, to begin with, if you have people use discount codes it won't work with the custom pricing. Pretty awful development, worse support, and a major headache to part ways with them.
Thank you for taking the time to leave your feedback. We are very sorry to hear you had a frustrating experience with our app and support and we want to assure you that we take this very seriously. I can confirm a member of our team has reached out to you to help.
Feb. 9, 2022
I use this app to offer different pricing tiers to customers B2C & B2B I have over 20+ levels. Apps works great for this feature. Support is always able to answer any queries. Highly recommend.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth!
July 5, 2023
This app enables us to offer a 2 tier price structure, one for public and one for trade who log in to see reduced prices and even quantity discounts. We have been using this app for almost 4 years now and on the very odd occasion there is a problem as we evolve and update our website Bold have been quick to help and sort out the issue even if the problem was of our doing.
Reviews like yours make our day - thank you for taking the time to write it! We are always here to support you with anything you need. Thank you for choosing Bold!
Dec. 8, 2021
La aplicación me ha dado varios problemas de configuración que han solucionado muy bien escribiendo a soporte. Por ahora muy bien.
¡Muchas gracias por tu amable comentario! ¡Estamos muy contentos de saber que nuestro equipo de soporte pudo ayudar! ¡Que tengan una maravillosa temporada navideña! ¡Gracias por elegir Bold!
July 13, 2023
Awesome app. Detailed pricing was a game changer for us! Hope you can add limit on the checkout!
We appreciate your review! It is our pleasure to help wherever we can. We have passed along your kind words to the team. Thank you for choosing Bold!
Nov. 27, 2021
Pretty easy set-up. Does what I need it to do. Had some fine tuning to do and Harpreet fixed a global issue in about two minutes. Very happy.
Thank you for your review! We are happy to hear that Harpreet was able to help you in such a timely manner. We are always happy to help! Wishing you a wonderful season ahead!
Nov. 26, 2021
The app is good and responds to my need. + I had the occasion to discuss with the support which has been amazing ! Thank you Chandan for your help and thank you to the tech support team for bug resolution within the day !
We appreciate your kind review! We are so glad that Chandan was able to help you so quickly. We agree she is amazing as well! Have a wonderful season ahead and thank you for choosing Bold!
Nov. 24, 2021
We use a custom theme exported from Webflow, and the Bold team was still able to help us install the Custom Pricing to the custom theme with ease. Thank you so much.
Thank you for your kind review! We are so happy to hear the our team was able to help install our app to your custom theme. Feedback like yours makes our day! We wish you all the best in the upcoming season!
Nov. 18, 2021
Bold Custom Pricing has been fantastic for us! It has allowed us to offer a wholesale website to our customers/accounts without having to build a separate website or have some clunky work around. One of the best apps we have used, hands down. They also offer extremely responsive customer service and we have had nothing but the best experience with each member of their team.
Nov. 10, 2021
the support team have been great in helping me configure this app and some problems that I am seeing when creating discounts. Chandan has been awesome, very quick to respond with very clear explanations and instructions.
Nov. 9, 2021
No complaints with our use of the app. We use it to apply discounts to certain members of our customer base and it works well for us. Anmol in customer support was instrumental in working through issues as new users came into our organization and problems arose. Thanks so much, Anmol!
Oct. 27, 2021
I have requested to give me an update a week ago, and yet the team fail to deliver app updates on time nor fail to give me prompt response.
Sept. 21, 2021
I had some questions about the app and Guri from support worked me through to resolve it. He was very helpful!
Kudos have been passed along to Guri. Thanks for choosing Bold.
July 23, 2021
We are truly disappointed when this app continued to bill us $79.99 for 4 months even after uninstalling the app.
July 14, 2021
I downloaded this app and then realized it was even more expensive for the item I want however it shut my store down for 24 hours by removing all the add to cart buttons from my products and nobody could buy anything.
Thank you for your feedback. We are so sorry you are experiencing this, we would like help resolve this issue any way we can to get you up and running.