Custom Pricing: Wholesale B2B
Best Custom Pricing App for Shopify - Quantity Breaks Apps
Rating
4.4
feedback
540
chart
#3,235
All reviews
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Nov. 27, 2021
Pretty easy set-up. Does what I need it to do. Had some fine tuning to do and Harpreet fixed a global issue in about two minutes. Very happy.
Thank you for your review! We are happy to hear that Harpreet was able to help you in such a timely manner. We are always happy to help! Wishing you a wonderful season ahead!
Nov. 24, 2021
We use a custom theme exported from Webflow, and the Bold team was still able to help us install the Custom Pricing to the custom theme with ease. Thank you so much.
Thank you for your kind review! We are so happy to hear the our team was able to help install our app to your custom theme. Feedback like yours makes our day! We wish you all the best in the upcoming season!
Nov. 18, 2021
Bold Custom Pricing has been fantastic for us! It has allowed us to offer a wholesale website to our customers/accounts without having to build a separate website or have some clunky work around. One of the best apps we have used, hands down. They also offer extremely responsive customer service and we have had nothing but the best experience with each member of their team.
Nov. 10, 2021
the support team have been great in helping me configure this app and some problems that I am seeing when creating discounts. Chandan has been awesome, very quick to respond with very clear explanations and instructions.
Nov. 9, 2021
No complaints with our use of the app. We use it to apply discounts to certain members of our customer base and it works well for us. Anmol in customer support was instrumental in working through issues as new users came into our organization and problems arose. Thanks so much, Anmol!
Sept. 21, 2021
I had some questions about the app and Guri from support worked me through to resolve it. He was very helpful!
Kudos have been passed along to Guri. Thanks for choosing Bold.
July 9, 2021
Naman was very helpful in my first setups- when I was under time pressure and not sure about how to do it!
Thank you for the review, we appreciate the review! We're so happy that Naman was there to help you with set-up and have you up and running!
July 9, 2021
I really appreciate the live chat support provided by Naman, who managed to solve my problem promptly!
We really appreciate the review. We are so happy that Naman was able to help you solve your problem! It's our pleasure to help!
July 7, 2021
I couldn't figure out how to adjust the minimum qty break of 1, got in touch and Harpreet managed to fix it in two minutes flat. He was really helpful and friendly and can only recommend their service.
Happy to hear our team was quick to help you find a resolution. Kudos have been passed along to Harpreet. Appreciate the review. Thanks for choosing Bold.
June 14, 2021
Update: App is working now. It still took almost 3 weeks to get it to work and numerous emails, so I can only give it 4 stars. ---- Buggy app and an inexistent customer service. They claim that the bugs are the result of a wrong automatic installation. Apparently now a developer has "installed" it manually for us and the issue is fixed. However it is still showing the same bugs as before and there is no reply from customer service.
Thank you for the review. We've followed up with the team to improve and move faster in future instances.
June 11, 2021
This app has allowed us to streamline how we sell to our dealer network and make the whole buying process more easy and efficient for them an us. The Bold support team has helped us through several challenging issues along the way as well. Just this morning we noticed a new issue and Challi and Guri from their support team were able to pinpoint the problem and resolve the issue within 2 hours. That is amazing customer service!
Thank you so much for your review. We are so happy that Challi and Guri could resolve the issue you were experience. Thank you for choosing Bold! We are always here when you need us.
June 2, 2021
Bad customer service ,bugged app .really bad experience. lost a lot of money due to this app. I wouldn't recommend any bold apps ,overly priced
May 12, 2021
I'm writing this review to save other business owners some precious time. After installing this app ($39) and an add-on quantity breaks app ($20), I spent 4 hours setting up my quantity breaks groups and found that it only works for the public side of the website. Quantity Breaks does not function with Shopify POS and it also doesn't work if you create orders for customers in the order admin. 4 hours of my time that I can't get back. Bold would be wise to state that their app has limited functionality.
April 28, 2021
This app doesn't load properly with Galleria theme, or at least it is what the developer is saying. Should not take forever to load a page when the app is supposed to do it. Bold Custom pricing simply doesn't work even if you pay the $59.99 option. This is ridiculous and put us 2 months behind launch day without any proper solution
April 12, 2021
I've received help from Challi and Mayank and I have to say, they were amazing. They helped me through my problems and stayed in chat until the problem was solved. And these were not common problems. Some required custom development just for me! I am so happy with their support. Thank you Challi and Mayank!!
We are so thrilled that Challi and Mayank were there to solve the issues you were experiencing. Thank you for the review ! We are always happy to help.
Jan. 13, 2021
It did not work...and we've trying to get help from support the past 2 months to make things work but the communication from them has been sparse and few.
Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
Jan. 7, 2021
We have a unique tiered customer framework with discounts on 3 groups of selected products; this app helped us make it a simple task. Shout out to Azm who was tireless and patient in helping me get started!
Dec. 28, 2020
I've been waiting 6+ weeks for customer service to fix my issues with this app. Meanwhile, we've been paying full price for something that doesn't work and is holding up my store launch.
Thank you for your feedback. We sincerely apologize for the frustration this may have caused. Our technical experts are looking into the issue as we speak and they have reached out to you. Thank you so much for your patience as we try and resolve this.
Dec. 3, 2020
Great app with good features and customer service. The only reason it is missing 5 stars is because of one specific feature we're missing due to integration with other apps. Other than that it is pretty darn good!
Nov. 20, 2020
The app works as described. We have a complicated situation and we had some issues. I chat with customer service. I will say that some agents have been "ok" while others are exceptional. I would like to give a special thank you to - Mayank - I had some trouble getting to the bottom of some issues previous and he took control, really was detail oriented. Super sharp and solved the problem. Made sure I was 100% before we logged off.