Custom Pricing: Wholesale B2B
Wholesale, Member and Bulk Pricing for Shopify
Rating
4.4
feedback
1,077
chart
#2,756
All reviews
Rating Breakdown
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July 9, 2021
Naman was very helpful in my first setups- when I was under time pressure and not sure about how to do it!
Thank you for the review, we appreciate the review! We're so happy that Naman was there to help you with set-up and have you up and running!
July 9, 2021
I really appreciate the live chat support provided by Naman, who managed to solve my problem promptly!
We really appreciate the review. We are so happy that Naman was able to help you solve your problem! It's our pleasure to help!
July 7, 2021
I couldn't figure out how to adjust the minimum qty break of 1, got in touch and Harpreet managed to fix it in two minutes flat. He was really helpful and friendly and can only recommend their service.
Happy to hear our team was quick to help you find a resolution. Kudos have been passed along to Harpreet. Appreciate the review. Thanks for choosing Bold.
June 15, 2021
I used the quantity breaks app on a previous store which was very useful for me. When downloading this app since it had been updated and combined I found things were a little more difficult to set up. I reached out via chat to the support team and they helped set me up for success. Rushi was great and updated everything I needed in a timely matter. If i have any constructive criticism it would be to have the pricing grids set to automatically pull right under the original price of the item rather than under the description.
Appreciate the kind words. Kudos will be passed along to Rushit. Thanks for choosing Bold.
June 14, 2021
Update: App is working now. It still took almost 3 weeks to get it to work and numerous emails, so I can only give it 4 stars. ---- Buggy app and an inexistent customer service. They claim that the bugs are the result of a wrong automatic installation. Apparently now a developer has "installed" it manually for us and the issue is fixed. However it is still showing the same bugs as before and there is no reply from customer service.
Thank you for the review. We've followed up with the team to improve and move faster in future instances.
June 11, 2021
This app has allowed us to streamline how we sell to our dealer network and make the whole buying process more easy and efficient for them an us. The Bold support team has helped us through several challenging issues along the way as well. Just this morning we noticed a new issue and Challi and Guri from their support team were able to pinpoint the problem and resolve the issue within 2 hours. That is amazing customer service!
Thank you so much for your review. We are so happy that Challi and Guri could resolve the issue you were experience. Thank you for choosing Bold! We are always here when you need us.
June 7, 2021
Highly recommended app! In very few steps you have a B2B that works perfectly. You can create diversified price lists based on tags to assign to customers, products, collections, etc.. In addition, you can group discounts by vendor and category or assign dedicated prices to each product. Customer support is also highly praised: Challi followed me in all my requests in a way that was always timely and kind. I am very happy with this app and would recommend it!
Really happy to hear that our app worked as a solution for you. Thanks for choosing Bold.
June 2, 2021
Bad customer service ,bugged app .really bad experience. lost a lot of money due to this app. I wouldn't recommend any bold apps ,overly priced
May 12, 2021
I'm writing this review to save other business owners some precious time. After installing this app ($39) and an add-on quantity breaks app ($20), I spent 4 hours setting up my quantity breaks groups and found that it only works for the public side of the website. Quantity Breaks does not function with Shopify POS and it also doesn't work if you create orders for customers in the order admin. 4 hours of my time that I can't get back. Bold would be wise to state that their app has limited functionality.
April 28, 2021
This app doesn't load properly with Galleria theme, or at least it is what the developer is saying. Should not take forever to load a page when the app is supposed to do it. Bold Custom pricing simply doesn't work even if you pay the $59.99 option. This is ridiculous and put us 2 months behind launch day without any proper solution
April 12, 2021
I've received help from Challi and Mayank and I have to say, they were amazing. They helped me through my problems and stayed in chat until the problem was solved. And these were not common problems. Some required custom development just for me! I am so happy with their support. Thank you Challi and Mayank!!
We are so thrilled that Challi and Mayank were there to solve the issues you were experiencing. Thank you for the review ! We are always happy to help.
April 10, 2021
Honestly customer service is great. initially Having some issues with app, but customer service try to resolve the issue as they can. So far they have been able to resolve the issues. Especially bhumi, she is the best assist i ever have. Thank you bold app
So happy that Bhumi provided great support! Thank you for the kind review and thank you for choosing Bold. Anytime you ever need us we will be there to help!
Feb. 23, 2021
Having some issues with app at times.. customer service seems to try to resolve the issue. So far they have been able to resolve the issues I have.
Thank you for your review. We are happy to hear our support team has been able to assist any issues you have been having. Please don't hesitate to check out our Help Center or reach out to Live Chat should any questions arise.
Feb. 22, 2021
After installing the application, the price tags of the products disappeared. I have requested support several times but nobody was interested.
Thank you for your review. We apologize for any inconvenience that this may have caused you, we want to resolve the issue you are experiencing. Thank you for your patience as we work on a solution.
Feb. 2, 2021
The support team and custom-installation teams were very persistent in fixing some issues present after a personal custom installation attempt: all issues, even those subtle and difficult to fix, ended up being resolved. Particular shout out to Azm', who stuck through with fixing the various issues. The app also works smoothly and as advertised once installed correctly. There might be a couple of issues present after installation (dependent on the theme), but this is not due to the app itself but rather to the complex nature of providing a generic installation procedure to all themes, which in some cases require bespoke support/installations. With an app of this category, I'm sure it is the case for other apps', too. Support should be happy to help with this if any issues do arise, in any case ! Thanks again
Thank you for the helpful review! Really appreciate the feed back, and are happy to hear that our team was able to get the pricing up and running on your theme.
Jan. 13, 2021
It did not work...and we've trying to get help from support the past 2 months to make things work but the communication from them has been sparse and few.
Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
Jan. 7, 2021
We have a unique tiered customer framework with discounts on 3 groups of selected products; this app helped us make it a simple task. Shout out to Azm who was tireless and patient in helping me get started!
Dec. 28, 2020
I've been waiting 6+ weeks for customer service to fix my issues with this app. Meanwhile, we've been paying full price for something that doesn't work and is holding up my store launch.
Thank you for your feedback. We sincerely apologize for the frustration this may have caused. Our technical experts are looking into the issue as we speak and they have reached out to you. Thank you so much for your patience as we try and resolve this.
Dec. 14, 2020
The app work very well. The best advantage of this app is the services and the team who always answear quickly if you have any problem. They always find solution. i recommand this app without any doubt.
Dec. 3, 2020
Great app with good features and customer service. The only reason it is missing 5 stars is because of one specific feature we're missing due to integration with other apps. Other than that it is pretty darn good!