Customily Product Personalizer
Customily Product Customizer - Smart Shopify Personalizer
Rating
4.8
feedback
216
chart
#2,023
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
19%
-
Less than a year
25%
-
More than a year
6%
Reviews Summary
The reviews for the Customily Shopify App are mostly positive, highlighting the powerful features of the app and the exceptional customer service provided by the team, particularly mentioning individuals like Jose, Ngoc, Julieta, and Jhofre. Users appreciate the customization possibilities offered by Customily, the seamless integration with their stores, and the impact it has had on their businesses. The support team is praised for being responsive, knowledgeable, and going above and beyond to assist users with any issues they encounter. However, there are a few negative reviews that mention difficulties in using the app, lack of clear instructions, and issues with support responsiveness, specifically in cases where users wanted to cancel subscriptions or faced unresolved problems.
Highlights
Review RSS Feed
All reviews
Dec. 30, 2025
Dec. 9, 2025
Super powerful app and customer service that's even better. Highly recommended!
Thank you for the fantastic review! We're so glad to hear you're enjoying the power of the app and that our customer service stood out even more. Your recommendation means a lot to us, thank you for choosing Customily! 💜
Dec. 8, 2025
I got my beginnerscall with Customily. It was awesome!! Jose explained and showed me what is possible with the personalizations wishes I want for my store. Their help, support is a big ! 10+ .
Thank you for the amazing review! We're thrilled to hear your beginner’s call went so well and that Jose was able to guide you through all the personalization possibilities for your store. We're here anytime you need help as you keep building 💜
Dec. 5, 2025
Terrible app. Features don’t work, nothing gets updated, and there’s zero support. Not worth installing
Dec. 1, 2025
I’ve been using Customily for five months now, and it’s been a great experience. The app is reliable, easy to work with, and offers countless customization possibilities. It’s definitely made a positive impact on my business.
Thank you for the wonderful feedback! We're happy to hear that after five months, Customily has proven reliable, easy to use, and impactful for your business. We're here anytime you need support, thanks for being part of the Customily family! 💜
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