Customily Product Personalizer
Customily Product Customizer - Smart Shopify Personalizer
Rating
4.7
feedback
216
chart
#2,018
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
19%
-
Less than a year
25%
-
More than a year
5%
Reviews Summary
The reviews for the Customily Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer support from team members like Jose, Julieta, Ngoc, and Jhofre, who are praised for their patience, knowledge, and responsiveness. Users appreciate the app's customization options and the ability to provide a seamless personalization experience for customers. However, some negative themes include difficulties in using the app, especially for beginners, and issues with the subscription cancellation process. Some users have also faced challenges with the complexity of the app and the lack of clear instructions.
Highlights
Review RSS Feed
All reviews
Dec. 9, 2025
Super powerful app and customer service that's even better. Highly recommended!
Thank you for the fantastic review! We're so glad to hear you're enjoying the power of the app and that our customer service stood out even more. Your recommendation means a lot to us, thank you for choosing Customily! 💜
Dec. 8, 2025
I got my beginnerscall with Customily. It was awesome!! Jose explained and showed me what is possible with the personalizations wishes I want for my store. Their help, support is a big ! 10+ .
Thank you for the amazing review! We're thrilled to hear your beginner’s call went so well and that Jose was able to guide you through all the personalization possibilities for your store. We're here anytime you need help as you keep building 💜
Dec. 5, 2025
Terrible app. Features don’t work, nothing gets updated, and there’s zero support. Not worth installing
Dec. 1, 2025
I’ve been using Customily for five months now, and it’s been a great experience. The app is reliable, easy to work with, and offers countless customization possibilities. It’s definitely made a positive impact on my business.
Thank you for the wonderful feedback! We're happy to hear that after five months, Customily has proven reliable, easy to use, and impactful for your business. We're here anytime you need support, thanks for being part of the Customily family! 💜
Nov. 26, 2025
Very good and the customer service is great. They will do what they can to make their product fit your use case.
Thank you for the great review! We’re happy to hear that Customily feels easy to use both behind the scenes and for your customers. It’s also wonderful to know our support team has been friendly, fast, and knowledgeable. We’re always here whenever you need us!
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