Customily Product Personalizer
Customily Product Customizer - Smart Shopify Personalizer
Rating
4.7
feedback
213
chart
#1,989
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
19%
-
Less than a year
23%
-
More than a year
5%
Reviews Summary
The reviews for the Customily Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer support from team members like Jose, Julieta, Ngoc, and Jhofre, who are praised for their patience, knowledge, and responsiveness. Users appreciate the app's customization options and the ability to provide a seamless personalization experience for customers. However, some negative themes include difficulties in using the app, especially for beginners, and issues with the subscription cancellation process. Some users have also faced challenges with the complexity of the app and the lack of clear instructions.
Highlights
Review RSS Feed
All reviews
Dec. 1, 2025
I’ve been using Customily for five months now, and it’s been a great experience. The app is reliable, easy to work with, and offers countless customization possibilities. It’s definitely made a positive impact on my business.
Thank you for the wonderful feedback! We're happy to hear that after five months, Customily has proven reliable, easy to use, and impactful for your business. We're here anytime you need support, thanks for being part of the Customily family! 💜
Nov. 26, 2025
Very good and the customer service is great. They will do what they can to make their product fit your use case.
Thank you for the great review! We’re happy to hear that Customily feels easy to use both behind the scenes and for your customers. It’s also wonderful to know our support team has been friendly, fast, and knowledgeable. We’re always here whenever you need us!
Nov. 24, 2025
The entire team was helpful from the very beginning to implementation. They were efficient and communications were timely. It was a little tricky at first creating a template and option set but after some experimentation I got everything up and running.
Thank you for sharing your experience! We’re thrilled to hear our team supported you from the start and that communication felt smooth and timely. Getting used to templates and option sets can take a little experimentation, and we’re glad to know everything is up and running now. If you ever need a hand with anything else, we’re always here to help!
Nov. 19, 2025
It's user-friendly both on the back end and the customer facing side. The support team is quick to respond in a friendly and knowledgeable manner.
Thank you for the great review! We’re happy to hear that Customily feels easy to use both behind the scenes and for your customers. We’re always here whenever you need us! 💜
Nov. 19, 2025
Esse app mudou o game da minha marca!
Muito obrigado pelo seu feedback! Ficamos super felizes em saber que o Customily fez a diferença no crescimento da sua marca. É exatamente esse tipo de resultado que nos motiva todos os dias, ajudar marcas como a sua a se destacarem com personalização! 🚀
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