Customily Product Personalizer
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I've been looking for a t-shirt customiser app to add to my Shopify store for some time without success until I came across Customily. Daniela in Business Development was excellent and helped with the installation, she was great to work with, friendly and professional. Dara customtee.ie
Thank you so much for the wonderful review, Dara! We’re happy that you found Customily after searching for the right solution for your store. It’s also great to hear that Daniela made the installation process smooth, friendly, and professional. We’ll be sure to share your kind words with her. Welcome to Customily! 💜
Daniela is great and very friendly. Been assisting us since the beginning. Great service!
Thank you for the great feedback! We’re so glad Daniela has been there to support you from the very beginning. We’ll be sure to share your kind words with her. Thanks for choosing Customily! 💜
Our team started with apparel customization using Customily and are now expanding into print on demand postcards and other marketing items. Customily's support team, specifically Josema Rodriguez, has been hugely helpful not only with general product set up, but with complex problem solving for conditional features and enhancements. I highly recommend this app and their team.
Thank you so much for the wonderful review! It’s great to hear that Josema has been so helpful with both setup and more complex personalization workflows. We’ll be sure to share your kind words with him. Thank you for your trust and recommendation! 💜
The webinar was clear, helpful and easy to follow. Having a cut off date was a great piece of advise. Thank you also for providing a PDF...That was great! Sidney:)
Thank you so much, Sidney! 💜 We’re glad you found the webinar clear and useful, and that the PDF was a helpful resource too. It’s great to know the cutoff date tip stood out. Thanks for joining us and hope to see you again next class! 😊
Excellent help and very understanding!
Thank you for the kind words! We’re so glad our team was helpful and understanding. We’re always here whenever you need us! 💜
Product awesome. Support even better. What I like even more than that is that Customily takes it's community of users seriously and implements suggestions for product improvements on an on-going basis.
Thank you so much for the amazing feedback! We’re thrilled that you’re enjoying both the product and our support. Listening to our community and continuously improving Customily based on your feedback is incredibly important to us. Thank you for being part of that journey and helping us make Customily even better! 💜
Love the assistance I received from Henri. he's sharp to the point. Identified a tech issue on my product with pinpoint accurancy and saved me loads of time
Thank you for the great feedback! We’re so glad Henri was able to quickly pinpoint the issue and save you valuable time. We’ll be sure to share your kind words with her. We’re always here whenever you need us! 💜
I’ve never used an app that has such easy access to get the help and support you need from a team like customily app. Maximiliano and Jose would reply to my emails and walked me through creating the back end of my project. It took a while for me to get it but we’d meet constantly over zoom until I did. The customer service makes everything more worthwhile.
Thank you so much for the wonderful feedback! We’re thrilled to hear that Maximiliano and Jose were there to guide you through the process and make sure you felt confident with your setup. Providing accessible, hands-on support is incredibly important to us. We’ll be sure to share your kind words with them. Thank you for choosing Customily! 💜
Working with Jose and the Customily team has been great. Communication has always been spot on, but what I probably appreciate the most is the support. We’ve had a few unique situations with some of the products we’ve worked on, and instead of just telling us what the software can or can’t do, their team actually helps us figure out a solution. That’s a big deal for me. The product itself can handle a lot, especially when you’re dealing with more complex personalization. But having the team there to help you actually get the personalizer set up the way you need it is what really separates them. Customily is definitely going to be my go-to for product personalization moving forward, whether it’s for something I’m working on directly or for one of my agency clients.
Thank you so much for this thoughtful review! We’re thrilled to hear that Jose and the team have been able to help you find solutions, especially for those more unique and complex personalization projects. That hands-on, problem-solving approach is exactly what we strive for. It means a lot to know that Customily has become your go-to solution, both for your own projects and your agency clients. We truly appreciate your trust and look forward to supporting many more projects together! 💜
Very useful, great support team. Daniela Baigorri gave me all the guidence need it to make it work.
Thank you for the great feedback! We’re so glad Daniela was able to provide the guidance you needed to get everything working smoothly. We’ll be sure to share your kind words with her. We’re always here whenever you need us! 💜
At first, the program was a little overwhelming - but with a quick live zoom call, Max answered all of my questions and got me on the right track. The product and support are both incredible. Highly Recommend.
Thank you for the wonderful review! We're so glad Max was able to answer your questions and help you get on the right track. It's great to hear you're enjoying both the app and the support. We truly appreciate your recommendation and are always here whenever you need us! 💜
Amazing! great service installing the app, works beautifully! much recommended to upgrade your business experience.
Thank you so much for the amazing review! We're thrilled to hear that the installation process went smoothly and that the app is working beautifully for your store. Your recommendation means a lot to us, and we're excited to be part of helping you grow your business. If you ever need anything, we're always here to help! 💜
Luciana and Ngoc are amazing - so quick to help with any questions I have during the set up process. Thanks guys!!
Thank you so much for the wonderful feedback! We're thrilled to hear that Luciana and Ngoc have been so helpful throughout your setup process. We'll be sure to share your kind words with them. Thanks for choosing Customily. We're always here if you need anything! 💜
Support teams are always come back with suggestions and answers. I learn a lot from them.
Thank you for your kind feedback! We're so glad to hear that our support team has been helpful and that their suggestions and answers have helped you learn along the way. Helping our merchants succeed is what we're here for, and we're always happy to assist whenever you need us. Thank you for being part of the Customily community! 💜
There is a learning curve to the software however the support is amazing
Thank you for your feedback! We’re glad to hear that, despite the initial learning curve, you’ve had such a positive experience with our support team. Customily is a powerful platform, and we know it can take a little time to get familiar with all its capabilities. We’re always here to help make that journey as smooth as possible. Thank you for being part of the Customily community! 💜
Henri has just been exceptional with the quality of service given to me. Your company has always over delivered each and everytime I have requested help. Each one of the staff have gone over and beyond what I excepted. I thank Henri and every other staff member for their fantastic support. Claude from Brisbane.
Thank you so much for your kind words! We're delighted to hear that Henri and the rest of our team have consistently exceeded your expectations. We’ll be sure to share your feedback with Henri and the entire support team. Your appreciation means a lot to us, and we’re grateful for the opportunity to support you whenever you need help. 💜
Customily has been a great app for our business and has made personalization much easier for us. Jose was especially helpful, patient, and knowledgeable throughout the setup process. We truly appreciate his excellent support and highly recommend Customily to other businesses.
Thank you so much for your wonderful review! We're delighted to hear that Customily has made personalization easier for your business. It's especially great to know that Jose's patience, knowledge, and guidance helped make your setup process a success. We'll be sure to share your kind words with him. Thank you for your trust and for recommending Customily to other businesses. We truly appreciate your support and look forward to being part of your continued success! 💜
Exceptional app, unmatched support, and a true business partner Without Customily, managing thousands of personalized product variations would be impossible for a solo business owner. It is a remarkably robust, end-to-end solution that handles everything from live customer previews (including their amazing AI art features) to automated fulfillment print files. Beyond the excellent tech stack, their customer support is unmatched. They treat you like a partner, not just a software subscriber. They recently went above and beyond to help me fix a template mistake I made on a production file, getting me right back on track. If you want to build a high-quality customization business, do your research, look at their incredible community tutorials, and choose Customily. They are worth every single star!
Thank you so much for this incredible review! 💜 It truly means a lot to hear that Customily has become such an important part of your business. Helping our merchants succeed is what drives us every day. Thank you for your trust, your recommendation, and for recognizing the work our team puts into both the platform and the educational resources we create. We're proud to be part of your journey and look forward to supporting your continued growth for many years to come! 🚀
Love the app and the training sessions. I try to get into each session that I can. Easy to follow, filled with much needed information and tips to make Customily easier and better. The instructors are spot on. They know exactly what they're talking about and do a fantastic job. Always a Q&A at the end and give solid information. Thank you Customily, Jacque King
Thank you so much for the wonderful review, Jacque! 💜 We're thrilled to hear you're enjoying both the app and our training sessions. Our team puts a lot of effort into making each session practical and valuable, so it means a lot to know that the guidance have been helpful. Thank you for being part of our live sessions, we always enjoy having you there and look forward to seeing you in many more! 🚀
I couldn’t be happier with both Customily and the outstanding support I received from Josema. Josema has helped me several times through video calls, taking the time to explain everything step by step and making sure I understood how to set up and get the most out of Customily. His communication is clear, friendly, and professional, and he is incredibly patient. What impressed me the most is that he goes above and beyond. He even took the initiative to review my website on his own, identified a few improvements, and implemented them for me. That level of proactive support is rare and shows how much he genuinely cares about his customers’ success. I highly recommend Customily to anyone looking for a powerful personalization solution backed by an exceptional customer success team. Thank you, josema, for your dedication and outstanding service!
Thank you so much for this incredible review! We’re absolutely thrilled to hear that both Customily and your experience with Josema have exceeded your expectations. Josema’s dedication to helping our merchants succeed truly reflects the values of our team, and we’re so glad his guidance, patience, and proactive approach made such a positive impact. We’ll be sure to share your kind words with him, he’ll be delighted to know his efforts are so appreciated. Thank you for trusting Customily and for your wonderful recommendation. We’re excited to continue supporting your success and are always here whenever you need us! 💜🚀
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