Customily Product Personalizer
Customily Product Customizer - Smart Shopify Personalizer
Rating
4.7
feedback
213
chart
#1,989
All reviews
Review RSS Feed
Sept. 25, 2025
I had a great experience working with Jose from Customily. He was professional, responsive, and very knowledgeable throughout the entire process. Jose took the time to answer my questions clearly and made sure everything was handled smoothly from start to finish. I really appreciated his attention to detail and friendly approach—it made the whole experience easy and stress-free. I would highly recommend working with him!
Thank you for such a thoughtful review! We’re happy to hear that Jose made your experience smooth, stress-free, and enjoyable. His professionalism and attention to detail are qualities we value deeply, and we’ll be sure to share your kind words with him. We truly appreciate your recommendation! 💜 If you need more assistance, don't hesitate to reach out to us again! We're here to help!
Sept. 19, 2025
This is a great app to have in your wheelhouse! The videos are very informative resources and the one on one help is phenomenol!
Thank you for the great feedback! We’re happy to hear you’re finding value in the videos and one-on-one support. It’s wonderful to know Customily has become a useful part of your toolkit! If you need assistance, don't hesitate to ask! 😊
Sept. 25, 2025
This is a fabulous app and fun to use. The customer service is absoultely terrific as well. Customer support by everyone, especially Julieta, has been amazing!
Thank you for the wonderful review! We’re so glad to hear you’re enjoying the app and having fun with it. It’s also great to know our customer service team has made such a positive impression, we’re always here to help! 😍
Sept. 17, 2025
The onboarding interview turned into a very informative private lesson in how I can offer product designs, with two choices between 24 options each, culminating in 576 possible cpmbination variations from one set of artwork. A gamechanger! Loving the potential!
Thank you for sharing your experience! We’re so glad the onboarding session helped unlock the full potential of what you can do with Customily. It’s amazing to see how one design can turn into so many product variations; that’s exactly the kind of flexibility we want to give merchants. We’re excited to see what you create! 😍 If you need more assistance, don't hesitate to reach out!
Sept. 15, 2025
Great tool. Can always find new additions I'd like to see, but they're continuously adding new features and you can tell they're diligently working to be the top player in the game. Excellent customer support. If you have problems 9 times out of 10 they will help you resolve them. Julieta and Augusto go above and beyond to assist and can't thank them enough for all their help.
Thank you for your thoughtful feedback! 😊 We’re thrilled to hear you’re enjoying Customily and noticing the constant improvements we’re working on. It’s wonderful to know our support team, especially Julieta and Augusto, made such a difference for you, we’ll be sure to share your kind words with them. Your support means a lot and motivates us to keep striving to be the best! 💜
Sept. 13, 2025
Customily is a fantastic tool for customizing products on Shopify. It does take some getting used to at first, but every issue I ran into was easily solved thanks to their countless help videos, tutorials, and the very thorough help section on their website. Once you get the hang of it, the platform really shines and adds a ton of value to your store. Highly recommend!
Thank you for the wonderful review! We’re glad to hear that our tutorials, videos, and help center were useful as you got started. It’s great to know that once things clicked, Customily brought real value to your store. We truly appreciate your recommendation and are excited to keep supporting your success! 😍
Sept. 12, 2025
Cecilia and Flor helped me today and they are both also absolutely amazing to work with! Very familiar with the app inside out and fast to troubleshoot. Celia is good at teaching to how to "fish" besides giving me "fishes". Flor is very organized and provided me with great advice to keep my files in the workflow organized. Together they helped me achieve my goal today.
Thank you for such a thoughtful review! 💜 We’re thrilled to hear that Oriana and our support team made your onboarding experience smooth and enjoyable. Your kind words about their patience, knowledge, and dedication mean a lot, and we’ll be sure to share your feedback with them. It’s also wonderful to know you’re finding the app to be the best fit for your needs. We’re grateful for your recommendation and excited to keep supporting your store’s success!
Sept. 9, 2025
Essa plataforma mudou as regras do jogo da minha empresa!
Muito obrigado pelo seu feedback! Ficamos felizes em saber que nossa plataforma fez tanta diferença para o seu negócio. É exatamente isso que nos motiva: ajudar empresas como a sua a crescer com personalização 🚀
Aug. 28, 2025
Aug. 28, 2025
Custom App is an excellent choice — easy and enjoyable to use, with outstanding support from Ngoc, who always responds promptly and professionally.
Thank you for your wonderful review! We’re delighted to hear that you find the app easy and enjoyable to use, and that Ngoc’s prompt and professional support has made your experience even better. We’ll be sure to share your feedback with him! If you need help, don't hesitate to reach out!
Aug. 27, 2025
The rep Ngoc took care of my response in a timely and systematic manner. Thank you for the great support. Keep it up Customily team
Thank you for your kind words! We’re glad to hear that Ngoc was able to assist you promptly and thoroughly. We’ll be sure to share your feedback with him and the rest of the team. Your support means a lot to us! 💞
Aug. 26, 2025
Aug. 21, 2025
Ngoc has been very supportive and professional. I really appreciate the clear explanations and fast help. The communication was friendly and easy to follow, which made the whole process smooth.
Thank you for the great feedback! We’re so happy to hear that Ngoc provided clear, professional, and friendly support that made everything smooth for you. We’ll be sure to share your kind words with him! If you need more assistance, don't hesitate to reach out!
Aug. 20, 2025
It can take a little bit to get it started but the customer service is outstanding and always ready to help with anything. Made sure you understand what you are doing!
Thank you for sharing your experience! We’re glad to hear that even though getting started took a little time, our support team was able to guide you through and make sure everything was clear. We’re always here to help whenever you need it! 😊
Aug. 19, 2025
Custom App is the best choice — extremely enjoyable to use, with a support specialist named Ngoc who provides timely and professional assistance.
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the app and that Ngoc was able to provide timely, professional support. We’ll be sure to pass your feedback along. He’ll be very happy to know his help made such a positive impact! 💜
Aug. 15, 2025
Aug. 14, 2025
Good experience.
Thank you! We’re glad to hear you had a good experience and appreciate you taking the time to share it. We look forward to continuing to support your store’s success!
Aug. 14, 2025
Jose Maria Rodriguez was absolutely great! with patience and a lot of knowledge he helped me with boarding... Thank you very much/. I appreciate your help very much
Thank you for your kind words! We’re so glad to hear that Jose was able to make your onboarding experience smooth and helpful. We’ll be sure to share your feedback with him; he’ll be thrilled to know his patience and expertise made a difference! 😊💜