Customily Product Personalizer
Smart product customizer with live preview & print ready files
Rating
4.7
feedback
241
chart
#2,070
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
21%
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Less than a year
28%
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More than a year
6%
Reviews Summary
Customily is highly praised for its powerful customization features and exceptional customer service. Users appreciate the support team, including individuals like Luciana, Cecilia, Josema, Florencia Diaz, Oriana, Ngoc, Brian, and Henri, for their responsiveness, knowledge, and dedication to helping customers succeed. The app has been described as a game-changer for offering product customization on Shopify stores, with users highlighting the ability to create personalized products and the positive impact on their businesses. However, some users have mentioned a learning curve and challenges with the app's interface and usability. Despite this, the support team's assistance in resolving issues and guiding users through the setup process has been a significant factor in users' overall satisfaction with Customily.
Highlights
Review RSS Feed
All reviews
April 10, 2026
We’ve had an exceptional experience using Customily for our Shopify store. From day one, the platform has unlocked a wide range of possibilities for offering product customization to our customers. Learning to implement Customily’s features has been smooth and rewarding, and it’s exciting to see how much it has elevated what we’re able to offer. What really sets Customily apart, is their incredible customer service. Luciana, Cecilia and team, have been absolutely wonderful to work with, responsive, knowledgeable, and genuinely committed to helping us succeed. Every time we’ve had a question or needed assistance, they’ve responded promptly and gone above and beyond to ensure everything was resolved smoothly. It’s rare to find that level of care and dedication. We’re genuinely satisfied with our decision to choose Customily over other competitors. The combination of a powerful platform and such attentive support has made a huge difference for our business. We highly recommend Customily to anyone running a Shopify store who’s looking to expand into product customization. You won’t be disappointed.
Thank you so much for this incredible and thoughtful review! We’re truly happy to hear that Customily has helped unlock new possibilities for your store and elevate what you can offer your customers. It’s great to know that the experience of learning and implementing the features has been smooth and rewarding. Your kind words about our team mean a lot. Providing responsive, dedicated support is something we care deeply about, so it’s wonderful to know it’s making a real difference for you. We’re grateful you chose Customily and really appreciate your recommendation. It’s a pleasure to be part of your growth, and we’re always here to support you every step of the way! 💜
April 9, 2026
My experience with this app has been nothing but exceptional. The support I have received has been so helpful & I especially loved my set-up call with Luciana, who really helped me understand how to use the app. Would highly recommend Customily!
Thank you so much for your wonderful review! We’re thrilled to hear your experience has been exceptional and that the support team made a real difference. Luciana will be especially happy to know her setup call helped you feel confident using the app. We truly appreciate your recommendation! 💞 If you need more help, don't hesitate to reach out to us again!
April 7, 2026
The service from Customily is great, and its customization features are really strong. We love the app and the whole experience has been fantastic.
Thank you for the great feedback! We’re delighted to hear you’re enjoying both the customization features and the overall experience with Customily. It means a lot to us to know the app is making a positive impact. Thanks for being part of our community! 💜
March 30, 2026
super expérience, très utile, m'a permis d'avancer sur mon projet. les video tres utilise, merci Oriana!
Store
Ma boutique
Using app
5 months
Merci beaucoup pour votre retour! Nous sommes ravis que Customily vous ait aidé à avancer dans votre projet. C’est aussi un plaisir de savoir que les vidéos vous ont été utiles. Nous transmettrons vos remerciements à Oriana, elle sera très heureuse de les lire!
March 26, 2026
Customily has been a great app for our store. The service is very good, the customization features are powerful, and it has helped us offer a much better experience to our customers. I also want to highlight the support team, especially Josema. The service has been excellent — always attentive, helpful, and willing to assist whenever needed. That kind of support makes a big difference. We are very happy with the app and with the overall experience.
Thank you so much for your wonderful feedback! We’re thrilled to hear that Customily has helped you enhance your store and deliver a better experience to your customers. We truly appreciate your trust and are very happy to have you as part of the Customily community! 💜 If you need more help, don't hesitate to reach out again!
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