Customily Product Personalizer for Shopify

Customily Product Personalizer

AI product customizer to sell personalized products at scale
Developer
Customily
Rating
4.7
Feedback
255
Reviews
Chart
#1,478
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Customily app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the team. Users appreciate the high level of customization the app offers, making it easy to create personalized products for their Shopify stores. The support team, including individuals like Daniella, Jose, Tina, Julieta, and Flor, has been praised for being responsive, knowledgeable, and patient, guiding users through the setup process and addressing any issues promptly. The app's powerful features and the dedication of the support team have left a strong impression on users, leading to recommendations for other Shopify merchants to consider Customily.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 23%
Less than a year 30%
More than a year 7%
All reviews
5 / 5 Share
June 11, 2026

From the day we decided to explore the Customily app integration on our Shopify store - all the way to setup and everything in-between, we have been beyond impressed. The service from Daniella and her team is top notch and everyone has been a pleasure to work with. I can't recommend this app enough. Thank you to Customily for everything you are all GREAT!!

Store Using app Total reviews Average rating
LabelDesign.ai 9 months 1 5.0
Developer Reply

Thank you so much for this amazing review! We’re absolutely thrilled to hear that your experience has been a positive one from the very beginning and that Daniela and the team were able to support you every step of the way. Your kind words and recommendation mean the world to us. We’re grateful for the opportunity to be part of your Shopify journey and look forward to continuing to support your success. Thank you for being part of the Customily community! 💜🚀

5 / 5 Share
June 2, 2026

I've been using Customily for some time now and I'm very happy with it. The tool is really powerful and allows a high level of customization, which works great for my product. But what stands out the most is the support. The technician assigned to me has been really involved from the start, making sure I understood the tool well so I could use it without problems. They are always there to help when I have questions or something doesn't work as expected. You can tell the team really cares about their customers. Highly recommended.

Store Using app Total reviews Average rating
Cuentos Viajes 3 months 1 5.0
Developer Reply

Thank you so much for your wonderful review! We’re thrilled to hear that Customily has been a great fit for your products and that you’re getting value from its powerful customization capabilities. What makes us especially happy is knowing that our support team has made such a positive impact on your experience. Helping merchants feel confident and successful with the platform is one of our top priorities, and it’s great to hear that the guidance and ongoing support have been valuable to you. Thank you for your trust, your kind words, and your recommendation. We’re grateful to have you as part of the Customily community! 💜

5 / 5 Share
June 1, 2026

Store Using app Total reviews Average rating
Myprintsy 4 months 1 5.0
5 / 5 Share
May 29, 2026

I’m new to the app, but thanks to the Customily team, I was able to get up to speed very quickly. Jose and the entire team have been incredibly helpful, responsive, and supportive throughout the onboarding process. I can already see that the platform offers many advanced customization features that will be extremely valuable as our store continues to grow. I'm excited to explore more of its capabilities and make the most of them in our future journey.

Store Using app Total reviews Average rating
Probably Overdressed 11 days 1 5.0
Developer Reply

Thank you for such a thoughtful review! We’re delighted to hear that your onboarding experience helped you get up to speed quickly and that Jose and the team were able to support you along the way. We look forward to being part of your growth journey and helping you make the most of everything the platform has to offer. Welcome to the Customily community! 🚀

5 / 5 Share
May 27, 2026

Customily has been so helpful getting our products set up! They are so easy to work with and super responsive. Tina is the BEST!!! Would recommend!

Store Using app Total reviews Average rating
STATE Bags 23 days 3 5.0
Developer Reply

Thank you so much for your review! We’re happy to hear that setting up your products with Customily has been a smooth experience and that our team has been responsive and easy to work with. Tina will be especially happy to hear your kind words, we’ll make sure to share them with her. Thank you for the recommendation! 💜

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