Customily Product Personalizer for Shopify

Customily Product Personalizer

Smart product customizer with live preview & print ready files
Developer
Customily
Rating
4.8
Feedback
264
Reviews
Chart
#791
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Customily app on Shopify are overwhelmingly positive, highlighting the exceptional customer support provided by the team members such as Daniela, Max, Luciana, Ngoc, Jose, Henri, and others. Customers appreciate the personalized assistance, quick responses, and patience exhibited by the support team. The app itself is praised for its powerful customization features, ease of use once understood, and the ability to enhance the overall customer experience on online stores. However, there are mentions of a learning curve associated with the software, but this is often offset by the excellent support received.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 0%
Less than a month 26%
Less than a year 34%
More than a year 8%
All reviews
5 / 5 Share
Aug. 31, 2026

I've been looking for a t-shirt customiser app to add to my Shopify store for some time without success until I came across Customily. Daniela in Business Development was excellent and helped with the installation, she was great to work with, friendly and professional. Dara customtee.ie

Store Using app Total reviews Average rating
CustomTee.ie About 1 month 1 5.0
Developer Reply

Thank you so much for the wonderful review, Dara! We’re happy that you found Customily after searching for the right solution for your store. It’s also great to hear that Daniela made the installation process smooth, friendly, and professional. We’ll be sure to share your kind words with her. Welcome to Customily! 💜

5 / 5 Share
Aug. 31, 2026

Daniela is great and very friendly. Been assisting us since the beginning. Great service!

Store Using app Total reviews Average rating
Story in glass 25 days 1 5.0
Developer Reply

Thank you for the great feedback! We’re so glad Daniela has been there to support you from the very beginning. We’ll be sure to share your kind words with her. Thanks for choosing Customily! 💜

5 / 5 Share
Aug. 28, 2026

Our team started with apparel customization using Customily and are now expanding into print on demand postcards and other marketing items. Customily's support team, specifically Josema Rodriguez, has been hugely helpful not only with general product set up, but with complex problem solving for conditional features and enhancements. I highly recommend this app and their team.

Store Using app Total reviews Average rating
Brava Swag 8 months 2 5.0
Developer Reply

Thank you so much for the wonderful review! It’s great to hear that Josema has been so helpful with both setup and more complex personalization workflows. We’ll be sure to share your kind words with him. Thank you for your trust and recommendation! 💜

5 / 5 Share
Aug. 26, 2026

The webinar was clear, helpful and easy to follow. Having a cut off date was a great piece of advise. Thank you also for providing a PDF...That was great! Sidney:)

Store Using app Total reviews Average rating
DecoTeak 3 months 4 5.0
Developer Reply

Thank you so much, Sidney! 💜 We’re glad you found the webinar clear and useful, and that the PDF was a helpful resource too. It’s great to know the cutoff date tip stood out. Thanks for joining us and hope to see you again next class! 😊

5 / 5 Share
Aug. 25, 2026

Excellent help and very understanding!

Store Using app Total reviews Average rating
Ammo Can Man About 2 years 3 5.0
Developer Reply

Thank you for the kind words! We’re so glad our team was helpful and understanding. We’re always here whenever you need us! 💜

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