Customily Product Personalizer

Feb. 17, 2026

Tried it for 2 weeks, wasted a lot of time. Hard to learn, clunky at best. Pus 20 minutes to render a file, does not work if you are doing 20 + orders per day.

June 5, 2025

Was not pleased with the app. Specifically the process of adding products and how to make them customizable. I contacted support and asked how to cancel my subscription while still in my free trial. Henri, the support person, didn't listen to anything I said. Told me my trial was over, I'm currently still in the trial, and also didn't listen to anything I said about why i dislike this app. He just said to keep using it and they can teach me how to use it... So, to sum it up, the processes you use in the app suck (yes I watched the tutorials), and support doesn't want to help you and has no idea if you're in your free trial or not