Customily Product Personalizer
Smart product customizer with live preview & print ready files
Rating
4.6
feedback
237
chart
#2,039
All reviews
Review RSS Feed
Sept. 12, 2025
Cecilia and Flor helped me today and they are both also absolutely amazing to work with! Very familiar with the app inside out and fast to troubleshoot. Celia is good at teaching to how to "fish" besides giving me "fishes". Flor is very organized and provided me with great advice to keep my files in the workflow organized. Together they helped me achieve my goal today.
Thank you for such a thoughtful review! 💜 We’re thrilled to hear that Oriana and our support team made your onboarding experience smooth and enjoyable. Your kind words about their patience, knowledge, and dedication mean a lot, and we’ll be sure to share your feedback with them. It’s also wonderful to know you’re finding the app to be the best fit for your needs. We’re grateful for your recommendation and excited to keep supporting your store’s success!
Sept. 9, 2025
Essa plataforma mudou as regras do jogo da minha empresa!
Muito obrigado pelo seu feedback! Ficamos felizes em saber que nossa plataforma fez tanta diferença para o seu negócio. É exatamente isso que nos motiva: ajudar empresas como a sua a crescer com personalização 🚀
Aug. 28, 2025
Aug. 28, 2025
Custom App is an excellent choice — easy and enjoyable to use, with outstanding support from Ngoc, who always responds promptly and professionally.
Thank you for your wonderful review! We’re delighted to hear that you find the app easy and enjoyable to use, and that Ngoc’s prompt and professional support has made your experience even better. We’ll be sure to share your feedback with him! If you need help, don't hesitate to reach out!
Aug. 27, 2025
The rep Ngoc took care of my response in a timely and systematic manner. Thank you for the great support. Keep it up Customily team
Thank you for your kind words! We’re glad to hear that Ngoc was able to assist you promptly and thoroughly. We’ll be sure to share your feedback with him and the rest of the team. Your support means a lot to us! 💞
Aug. 26, 2025
Aug. 21, 2025
Ngoc has been very supportive and professional. I really appreciate the clear explanations and fast help. The communication was friendly and easy to follow, which made the whole process smooth.
Thank you for the great feedback! We’re so happy to hear that Ngoc provided clear, professional, and friendly support that made everything smooth for you. We’ll be sure to share your kind words with him! If you need more assistance, don't hesitate to reach out!
Aug. 20, 2025
It can take a little bit to get it started but the customer service is outstanding and always ready to help with anything. Made sure you understand what you are doing!
Thank you for sharing your experience! We’re glad to hear that even though getting started took a little time, our support team was able to guide you through and make sure everything was clear. We’re always here to help whenever you need it! 😊
Aug. 19, 2025
Custom App is the best choice — extremely enjoyable to use, with a support specialist named Ngoc who provides timely and professional assistance.
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the app and that Ngoc was able to provide timely, professional support. We’ll be sure to pass your feedback along. He’ll be very happy to know his help made such a positive impact! 💜
Aug. 15, 2025
Aug. 14, 2025
Good experience.
Thank you! We’re glad to hear you had a good experience and appreciate you taking the time to share it. We look forward to continuing to support your store’s success!
Aug. 14, 2025
Jose Maria Rodriguez was absolutely great! with patience and a lot of knowledge he helped me with boarding... Thank you very much/. I appreciate your help very much
Thank you for your kind words! We’re so glad to hear that Jose was able to make your onboarding experience smooth and helpful. We’ll be sure to share your feedback with him; he’ll be thrilled to know his patience and expertise made a difference! 😊💜
Aug. 13, 2025
The app lets customers see live previews as they customize products, which has dramatically boosted conversions and reduced return requests. It integrates smoothly with my store, works perfectly across devices, and the design tools are intuitive for both me and my customers.
Thank you for sharing such great feedback! 💜 We’re happy to hear that the live preview feature has helped boost your conversions and reduce returns and that the integration has been smooth across your store and devices. It’s wonderful to know you and your customers find the design tools intuitive.. that's exactly what we aim for! 😊 If you need further assistance, don't hesitate to reach out!
Aug. 11, 2025
So far really impressed with Customily. Their support team and Jhofre have been great. They have helped us with all of our questions and helped implement our set from start to finish.
Aug. 11, 2025
Customer support is exceptional. The app is a bit difficult to use, but all the similar apps are - I've tried 4 or 5 of them in the past 2 weeks. Customily stands out so far :)
Aug. 8, 2025
I was getting pretty overwhelmed by the app even after watching videos. I scheduled a call and just spoke with Jose - he was very patient and explained things well answering my questions as we went along. Just need to practice now !
Store
Scruffy Little Cat
Using app
6 days
Aug. 6, 2025
Outstanding Support and Exceptional Service I want to express my sincere appreciation for NGOC from Customily, who went above and beyond to help me resolve an issue I had been facing. From the very beginning, they were attentive, professional, and genuinely committed to finding a solution. What truly stood out was their patience, clear communication, and dedication throughout the process. They not only listened carefully to my concerns but also took swift action to resolve the matter efficiently. Thanks to their support, what had been a frustrating problem was turned into a smooth and satisfying experience. Employees like NGOC truly make a difference and reflect the company's commitment to excellent customer service. I am incredibly grateful for their help and want to commend them for their outstanding work. Thank you again for your support
Aug. 1, 2025
you-re missing out my friend! best app out there
Thanks for your support! 😊 If you need assistance, don't hesitate to reach out! We're here to help you make the best of your personalization journey!