All reviews

Rating Breakdown

  • 5
    85% (122 ratings)
  • 4
    3% (4 ratings)
  • 3
    4% (6 ratings)
  • 2
    2% (3 ratings)
  • 1
    6% (8 ratings)
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5 / 5 Share

Sept. 29, 2022

Best app and best assistance, on point every time and no waiting at all. Solved my issues and custom needs very fast. Thanks guys!

Using app

9 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 23, 2022

This is the best customization app hands down. Super easy to use, ultra clean and fast. Love it. The team helped me fix an issue with non-clickable button.

Using app

12 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Sept. 20, 2022

I love the Custom Product Builder App, it offers so many options and features. In fact, it's the heart of my Shopify web store. Last but not least, the support is just sensational!!! THANK YOU

Store

MANILO

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

I've been using this app for about a month now and I can say that this is the best coutomizer app I've used. The support is fantastic also.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

I've used the custom product builder in my store since I launched lolaandmaeve.com a year ago. Vlad and the team have been beyond helpful in setting up my products and the interface, they have just been great to work with. I would recommend this app for any store... it's affordable, works well, and looks great!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2022

The Custom Product Builder has been an amazing tool for my business. Easy to use and looks great on our website. In addition, the Custom Product Builder team is GREAT to work with and helped me seamlessly integrate some third-party apps onto the builder. Cannot recommend them enough!!!

Store

Neems

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 6, 2022

Fantastic app with wide scope of functionality which can be adjusted to a wide range of products. An issue with custom pricing was resolved accurately by the team.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2022

Mächtiger Konfigurator. Habe Ihn für Plissee und Jalousiekonfiguration genutzt (https://juun25.de/). Guter Support

Using app

6 months

Total reviews

4

Average rating

3.8

5 / 5 Share

June 6, 2022

The team at Buildateam have been so patient and helpful with any issues I've had. The app works exactly as I'd wanted! I went through a lot of apps trying to find one that worked just like this one—glad I didn't give up.

Using app

11 months

Total reviews

7

Average rating

4.7

5 / 5 Share

May 28, 2022

I had an idea in mind and was searching for an app that would do it. I reached out to them and they said no problem. After jumping on a video they helped me go step by step through it and answered all my questions. I use their app daily and whenever I have questions they answer it quickly and are so helpful, definitely recommend!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2022

This app deserves five stars because it has helped me display and offer my product in a very clean and organized way on my website. Vlad has helped and guided me to learn the app and make it function the way I want. It's not rocket science, but there is a learning curve which takes time to learn all the options and settings. The only issue I have is the How-to videos need to be re-done. The person explaining the steps in the video speaks way to fast and needs to slow down in showing what settings and option do in the app. Definitely recommend the app if you have a custom product to sell.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

Egor and Vlad have been amazing, they helped us build a custom site for our high end blanks. They were very professional and detail oriented. Very glad to have found them and work with them!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2022

Does everything I need without a high price! $15 for complete customization is pretty great. It works very very well, though it is a bit confusing to use at first but I eventually figured it out. Don't forget to compress your photos before you upload them or they will take a while to load, there are free compressors you can use online.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

The Custom Product Builder Website is not very marketing friendly like their competitors, but I did a lot of research and the functionality and price can't be beat. As with any new program, there will be a learning curve, but they have lots of FAQ's and videos to help you out. In addition, you can ask them a question get a fairly rapid response. I highly recommend CPB for any of your configurator needs.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Very simple to use app. I have zero coding knowledge, but this app is very intuitive. Where more technical aspects were required, the CPB team went above and beyond in tending to my every need. They always provide solutions and were available for video call meetings when necessary. Overall, I love this solution and wouldn't hesitate to put it on my future sites too. Thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 2, 2022

This app is terrible! Very glitchy, does not work properly. When I realized this I tried to remove the app from my store and it deleted all of my products entirely! I had to shut my store down and add everything back in from scratch again. I would not recommend downloading this.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hello Abel, Thanks for your review and apologies for the inconvenience! Looks like the theme you are using isn't built based on Shopify's guidelines, so there may have been issues with the automatic installation / de-installation. We always recommend creating a backup of your published theme, before installing any application. This ensures you can always revert back to the original theme files if there are any issues! The application is quite complex indeed, it requires reading documentation and learning some basics in order to get maximum benefit from it! It may also require a strong PC in order to work in the admin panel while creating complex customizations (just like Photoshop). We do offer a 30-day free trial, free demo calls, free basic help with product setup, free 24/7 support via email, free support via phone and free 1 hour development for any theme customization requests you may have - everything to make sure you can get started seamlessly! However, 1000% our app can't delete your products! We don't even have such functionality! This must have been some mistake! Let us know if you decide to try out our app again and if you need any help with anything - we will be happy to help you to get started with CPB. You do have a cool shop with interesting products and it matches our app's capabilities well. Wishing you all the best! Cheers, CPB Team

5 / 5 Share

Feb. 2, 2022

I have used this app on a few occasions and each time I've had questions. I reached out to their customer service and everyone I have come in contact with has been helpful. Vlad is great at helping to troubleshoot and figure out the best solutions. I would recommend this app for anyone who needs to add a customization feature to their products.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

The app has been pivotal for our online shop and the customer service the teams provides in excellent both in terms of speed to action and quality of their delivery.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

This app really helps our business. In addition, the support staff are always kind and they give us prompt response to my questions.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

App works well and as advertised. I'm even more pleased with the customer service received from the teams when I had questions (even custom development ideas for my specific website). Cannot thank the team enough, my business would not been up-and-running without them. FIVE STARS... No question.

Using app

Over 1 year

Total reviews

1

Average rating

5.0