Cin7 Core Inventory Management

Dear has a seamless integration with Shopify and their hands on account management + support has eased our transition towards managing our many products, services and manufacturing efforts in 1 place. They provide all of the resources to set everything up correctly and troubleshoot. It's going to increase our accuracy and efficiency internally and across many of our customers and suppliers. Highly Recommend.

I only just started using Dear for our footwear brand, but so far so good! The representative assigned to us from Dear has been extremely helpful in the process. We are very happy so far!

Dear system is a great app. There support team is extremely good and they get back to your inquiry pretty fast. They also have been trying to accommodate some ideas that we had which we think can work very well as new additions to the system. I have worked with few other system before switching to DEAR and I am extremely happy I made this decision.

Have been using this app for 1 month and so far it has been good. Dear systems is very robust and is able to support many integrations. Support is also good as all inquiries have been responded to within 24 hours.

App is fine, until you have a problem when the customer service is non existent. For what you pay for multiple users and how integral this connection can be for key areas of your business like inventory control and accounting, customer support should be much better.

This is an easy Inventory Management System to use. We utilized the Onboarding provided by DEAR and the ongoing support we receive to make sure our system is being used as much to its potential for us is amazing. Kevin especially is always on hand to assist with any questions and tweaks. Other features would be also be helpful if integrated into DEAR - like to totals at the bottom of the Purchase Order Pages (and the other drop down pages)

I dont understand all the great reviews. I feel like it's gonna take me months to get up to speed. You can't bulk edit anything within the app. You have to export and work in Excel or Sheets, then re-upload back into Dear and purge the stuff you don't want. If you're not very skilled at Sheets/Excel, good luck. Once I get set up, I think it'll be great but I dont know how long that's going to take. I need to hire someone just to get my products, categories and suppliers set up. And when/if you connect your Quickbooks, it's going to import Suppliers from your checking account. Meaning that time you used your debit card at the corner store, well that place is now a Supplier. Same thing for Customers and Products. It imported products I havent sold in months. In order to delete, I had to export a file, change the status then re-upload. Why all the steps to do basic things?

We implemented the DEAR - Shopify integration recently, and so far, great! The integration was easy to implement, and the solution is easy to use. We now have visibility of all orders and inventory, from multiple channels, in one place. Having the automatic pull through has not only removed a tedious and time consuming manual process, but has reduced human error related to stock availability, customer terms, and fulfilment. We can also see sales performance across all channels in once place, helping us to make better business decisions.

DOES NOT sync inventory between Ebay, Amazon and Shopify. Or it doesn't seamlessly. I wanted to see my inventory on one page, but Marketplace Listings were in the Integration Channels --> Listings page, but Shopify was in the Inventory --> Product page. Exchanged emails with Support before getting a workaround solution, which wouldn't have streamlined anything. The interface was pretty and semi-intuitive , which is a shame.

Dear systems has worked excellently for us with Shopify. We have 3 shopify stores and Dear helps us manage the inventory across all and warehouse smoothly and efficiently. It integrates well with sales and refunds and everything is updated instantly.

DEAR has allowed us to manage our inventory seamlessly for the first time ever. Our stock is now always up to date, we can manage our invoicing and production orders all from one place. The support offered has also been amazing, with easy to follow tutorials as well as quick email and phone support. Would highly recommend.

After considering several inventory systems like Trade Gecko and Unleashed we finally decided on DEAR. Even before we signed up the support and help we got from Kevin at DEAR was amazing. We had lots of questions over our trial period, which Kevin patiently resolved. We are in the process of switching over shortly and am sure that experience then will be as good as it has been so far. The integration with Shopify and Xero works really well!

As a small production company we have always struggled finding a system that works with us as our business grows. We have found that Dear is very user friendly and adapts easily to fit our specific brand. The support team has helped every time we need anything and they are always very quick and efficient with friendly positive attitudes. We highly recommend this system to anyone looking to grow their business.

Inventory management used to be the biggest pain before we started using DEAR. This app is perfect!

Dear have been fantastic to deal with. Our team have on occasions had to contact them for support and each time they reply fast and offer fantastic support. They did some some unpaid work for us updating templates etc which was fantastic. Thanks Dear great company to work with.

Earlier this year we made the nerve-wracking move to an inventory management system. After a lot of analysis we decided on Dear Systems. The support we received during set up was great, and the ongoing support I have had to iron out legacy issues has been fantastic. Having Dear Systems in place now means we don't oversell our products and can manage stock so much more efficiently.

So... not only is Dear one of the most comprehensive, intuitive and easy-to-use inventory management softwares, it's support team is fantastic too. They, and especially Alex, have been incredibly helpful in resolving my issues. They listened, tried to really understand the question, trouble-shoot it from every possible angle and find the best solution. The fact that it took more than an hour wasn't daunting, I was so grateful that they took that time and didn't pass me off to someone else. Thank you guys! You rock.

Boom. All our stock in one place. Got around the annoying limitation of syncing 2 locations from VEND to 1 Shopify store. Plus is links with Xero, handles all our manufacturing and builds. So far it looks like it's a perfect fit for what we do. Love it. Plus the support is pretty excellent. Like, really fast! Definitely give it a go.

DEAR came along for CULTIVER at a time of rapid growth and change and thank goodness it (and the wonderful support staff) did. Having a solid inventory management link between Shopify and Xero for us was something we were lacking before. Complete visibility and integration from purchase order, payment and receipt of goods through to sales transactions, DEAR has been a consistently reliable source of data for our accountant. One of the major benefits of DEAR is that it's encouraged our business to develop more detailed procedures and methods of operating. We are much clearer on best practice with inventory management and accounting of each and every sale. It's essential for a fast growing business to have those procedures in place. DEAR makes it all very easy to establish. Highly recommend.

Solved our cogs and accounting problems , used vend before but with retail, online and distribution- vend was too basic. The only reason we gave dear 4 stars is because we still haven't fully tested xero- shopify and dear link for months. Currently all seems amazing. The initial switch was a head ache but worth the seamless finace integration in the end.