Delhivery ‑ Logistics Platform
Delhivery - Shopify App for D2C and eCommerce Logistics
Rating
1.9
feedback
58
chart
#1,168
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
0%
-
Less than a month
31%
-
Less than a year
64%
-
More than a year
3%
Reviews Summary
The reviews for this Shopify App are mostly negative, with users expressing frustration over issues such as poor integration, unreliable service, delayed pickups, incorrect product deliveries, and lack of proper customer support. Many users have complained about the app's functionality, including difficulties in raising tickets, resetting data repeatedly, and facing challenges with the embargo pincode validation process. Customers have also highlighted issues with communication, accountability, and the overall service quality provided by the app. On the positive side, a few users have mentioned good rates and timely deliveries as some of the app's strengths.
Highlights
Review RSS Feed
All reviews
Nov. 22, 2025
worst app with no proper integration
Thanks for speaking with us earlier! We are glad we could help clarify the setup process. Just to recap for your future reference: COD needs to be enabled directly in your Shopify Admin (under Settings > Payments > Manual Payment Methods) before it becomes visible at checkout. Once that is switched on, Delhivery One will automatically detect COD orders. If you have any other questions regarding our services, you can raise a support ticket from Delhivery One.
Nov. 17, 2025
Thanks for taking the time to rate us. We noticed you left a 2-star rating without a review, so we aren't quite sure where we missed the mark. We aim for a 5-star experience for every client, and we would love to know what went wrong so we can fix it for you. Could you please drop a quick email to [email protected]? We are eager to hear your feedback and resolve whatever issue you faced.
Nov. 4, 2025
Platform is good and the rates are good. Moved onto this from Shiprocket as there were many issues there but now we are starting to face the same issues here. Our customers are receiving different products from what we sent, There are different products coming in RTO. There seems to be some scam going on within the sorting team in their Hub and we the brand are facing customer abuse and tarnishing our name because of this. Only option is to raise tickets as AM who is assigned never picks up the call and is busy all the time.
Nov. 20, 2025
good
We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful.
Oct. 29, 2025
Worst app and worst service! shipment status is not changing to "Ready for Pickup" no matter how many times we click "Add to Pickup". This isn’t the first time we’ve faced this issue. No response to the tickets, and there is no real person to talk to.
We’re sorry for the inconvenience caused. Our team has reached out and requested you to connect with us so we can check this live and get it resolved right away. We completely understand how important timely pickup updates are, and we’re here to make sure everything is working smoothly again.
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