DC WhatsApp Marketing+Helpdesk
DelightChat WhatsApp Marketing + Customer Support Software
Rating
4.9
feedback
161
chart
#3,050
All reviews
Rating Breakdown
Review RSS Feed
March 26, 2025
Thank you for your amazing support and service, Prathamesh. Kudos to the entire team. Wish the entire delightchat team the very best in their future endeavors
Feb. 17, 2025
Feb. 6, 2025
I was confused on what kind of WhatsApp marketing tool to use. I came across Delightchat at that moment of confusion. I noticed it had cool reviews. So I decided to check it out. Downloaded and started using and I can certainly say it is a tool that any business owner who wants to win their WhatsApp and customer support game must have. They also have a very functional support team monitoring and ensuring you have a seamless experience in your daily usage of the app.
Jan. 30, 2025
The help desk and team are very accommodating, although there is occasionally a delay in response times. It appears that there is a preference for resolving issues promptly once a ticket is assigned; however, I have higher expectations regarding the integration of artificial intelligence, as they are positioned to enhance automation processes.
Jan. 25, 2025
The app is fantastic, and the customer support is exceptional! Always accessible and eager to accommodate every request. Our POC Dharmapriya is always available to assist and help us.
Jan. 22, 2025
They are very cooperative and quick in their response which is the most important thing you want from an app.
Jan. 22, 2025
Nithya was extremely helpful and patient. She helped me setup API automation on a step-by-step basis and took time to do her research and get back to me wherever we were stuck. Will definitely ask her for support if required in the future.
Jan. 21, 2025
The App covers all my WhatsApp requirements, the control panel is simplified and the customer service makes it even easier to reach the provided features.
Dec. 26, 2024
We recently onboarded with DelightChat and have had a positive experience. Their support team is highly responsive and provided swift assistance during the integration process. Whenever an issue arose, they addressed it promptly. We required a platform that could integrate various customer service channels such as WhatsApp, email, and social media inboxes, and DelightChat offers all the essential features we need for our business. Highly recommended!
Dec. 7, 2024
We are connected with delightchat from last several months and i think it's much more comfortable and easy to way make a connection with your clients
Nov. 29, 2024
DelightChat has been an indispensable tool for managing our communication channels for the past couple of years. Its user-friendly interface and marketing features have made handling customer interactions a breeze. From streamlining inquiries across platforms to ensuring every message is addressed promptly, the app has consistently delivered exceptional performance. Apart from that, they have an outstanding team. Their promptness in resolving any queries or concerns is remarkable, ensuring uninterrupted service and peace of mind for businesses like ours. If you're looking for a reliable communication solution that pairs ever-changing digital marketing niche with stellar support, DelightChat is the perfect choice!
Hi Team AllThatGrows, Thank you so much for your kind and detailed feedback! We’re thrilled to hear that DelightChat has become an indispensable tool for managing your communication channels and that our user-friendly interface and marketing features have made customer interactions seamless. It’s wonderful to know that our support team has been able to assist you promptly and effectively. We’re honoured that you trust us to help your business thrive, and we’ll continue to provide the best service possible. Thank you for recommending DelightChat as the perfect solution! Regards, Thejus
Nov. 26, 2024
Delight Chat offers all the whatsapp related functionalities we need- customer service, marketing, automations etc. We've been using it for over a year now, and are very happy with the product and specially their service - which is lightning fast!
Hi Team Flaming Koala, Thank you so much for your kind words and for being a valued customer for over a year! We're thrilled to hear that DelightChat meets all your WhatsApp needs, from customer service to marketing and automations. It’s especially rewarding to know that our fast service has made a positive impact. Your satisfaction motivates us to keep improving and delivering the best experience. Thank you for trusting us! Regards, Thejus
Nov. 21, 2024
Love it
Hi Team Homemonde, Thank you so much! We’re thrilled you love it! If you need any assistance, we’re always here to help Regards, Thejus
Nov. 21, 2024
One of the best, simple & trustworthy app for your customer queries & whatsapp marketing. No fuss, simple & easy to use tools for your team. Their support team is very responsive & solves your doubts quickly. Go for it.
Hi Team Odd Giraffe, Thank you so much for your kind words! We’re thrilled to hear that you find DelightChat simple, trustworthy, and easy to use for both customer queries and WhatsApp marketing. It’s great to know that our support team has been responsive and helpful. We’re here to ensure your experience continues to be seamless. Thank you for recommending us! Regards, Thejus
Nov. 16, 2024
Great app, Great support!
Hi Team Tufanlar Kuyumculuk, Thank you for the great feedback! We’re thrilled you’re happy with the app and our support. We’re always here to help you succeed! Regards, Thejus