All reviews

Rating Breakdown

  • 5
    89% (186 ratings)
  • 4
    7% (15 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 90% (187)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 23, 2026

good experience

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing this! 😊 Really glad you’ve had a good experience so far. We’re here to support you anytime. – Dharmapriya from DelightChat Support Team

5 / 5 Share

March 23, 2026

very helpful and nice happy to be working with them! :)

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! 😊 We’re really glad you’re enjoying working with us. Looking forward to supporting your growth. – Nithya from DelightChat Support Team

5 / 5 Share

March 17, 2026

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 💛 We truly appreciate your support and look forward to continuing to work together. – Nithya from DelightChat Support Team

1 / 5 Share

March 13, 2026

Not happy with service

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Riddhi, We’re really sorry for your experience, and we sincerely apologize for the disruption this caused to your business. We understand how critical this was for your day-to-day operations, and we regret that we fell short here. The issue has since been resolved, and your WhatsApp setup is now working as expected. We’ve also taken this as a learning to improve how we handle such situations internally, especially around response time and communication. We truly appreciate your patience through this. – Baz from DelightChat Support Team

5 / 5 Share

March 3, 2026

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 🙌 We really appreciate your support and are here whenever you need us. – Balaji from DelightChat Support Team

5 / 5 Share

Feb. 23, 2026

Store

Kosha

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 stars! 💛 Glad to have you with us, always here to help. – Dharmapriya from DelightChat Support Team

5 / 5 Share

Feb. 9, 2026

one of the best apps i have tried for my whatsapp automation and it also has lot of pluggins included. overall oits a great tool for shopify

Store

Shas

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 🙌 We’re really glad DelightChat has been helping with your WhatsApp automation and Shopify workflows. Always here if you need anything. – Dharmapriya from DelightChat Support Team

5 / 5 Share

Feb. 9, 2026

Still testing it. But so far it's one of the better communication hubs I have worked with. Makes it easier to have all our customer messages in one place.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate you sharing this! 😊 Glad to hear it’s been helpful so far in bringing all customer conversations into one place. We’re here as you continue exploring the platform. – Balaji from DelightChat Support Team

5 / 5 Share

March 12, 2026

Very helpful and friendly service!

Using app

7 months

Total reviews

11

Average rating

4.8

Developer Reply

Thank you for the kind words! 💛 Really glad you’ve had a smooth experience with our team. Always here to support you. – Dharmapriya from DelightChat Support Team

5 / 5 Share

Jan. 19, 2026

Perfect agent , he was super helpful and fast

Store

THUNA

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! 🙌 We’re happy to hear our team could help quickly. Always here whenever you need support. – Balaji from DelightChat Support Team

4 / 5 Share

Jan. 19, 2026

Using app

13 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! 💛 We’re glad your experience has been positive so far. If there’s anything we can improve to make it a full 5-star experience, we’d love to hear it, always here to help. – Nithya from DelightChat Support Team

5 / 5 Share

Jan. 6, 2026

I have a great experience with delight nd gupshup.ai

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 💛 We’re thrilled to hear you’ve had a great experience with DelightChat. It’s been a pleasure supporting your brand, and we’re here anytime you need us. - Nithya from DelightChat Support Team

5 / 5 Share

Jan. 1, 2026

DelightChat has been a great experience so far. The platform is clean, easy to use, and makes WhatsApp and customer support management much more organized. The team is responsive, onboarding is smooth, and automation features save a lot of time. Highly recommended for D2C brands looking to improve customer communication and retention.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 🙌 We’re thrilled to hear that DelightChat has helped simplify your support operations and save you time through WhatsApp marekting and transactional automations. It’s been a pleasure supporting your team. Here’s to even better communication and growth ahead! - Dharmapriya from DelightChat Support Team

5 / 5 Share

Dec. 29, 2025

We’ve had a great experience using DelightChat. The platform is very easy to use and helps us manage customer conversations smoothly across different channels. What really stands out is their customer support-absolutely top-notch, quick to respond, and extremely supportive whenever we need help. The team genuinely cares about solving issues and guiding us properly. Overall, DelightChat is a reliable, efficient, and well-built product. Highly recommended for any business looking to improve customer communication

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Really appreciate the lovely feedback! 💬 We’re so glad to hear that our omnichannel platform and support team are making a real difference for you. It's always our goal to be a reliable and responsive partner to your business. Thank you for the trust and recommendation! 💛 - Nithya from DelightChat Support Team

5 / 5 Share

Dec. 27, 2025

Been using it for over 8 months now for Advi Blouses, and it’s honestly been a smooth experience. The team is extremely supportive, and the platform is easy to use even if you don’t come from a technical background. Nitya and Balaji have been a huge help, always quick to respond and genuinely patient with every query. It’s reassuring to know there’s a real team backing you when you need support.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this heartfelt review! We’re beyond happy to hear that DelightChat has made your journey smoother, especially without a technical background. Always here when you need us. – Nithya from DelightChat Support Team

5 / 5 Share

Dec. 19, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars! 🌟 We’re thrilled to have you on board and can’t wait to help Vibe Appeal scale effortlessly through WhatsApp and beyond. – Balaji from DelightChat Support Team

5 / 5 Share

Dec. 16, 2025

Great app and Good customer Support team

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words, Paul and Mike! We’re glad to know you’re finding value in both the app and our support team. Always here if you need us. – Dharmapriya from DelightChat Support Team

4 / 5 Share

Dec. 15, 2025

Overall, it was a great experience, from onboarding and integration to day-to-day usage and issue resolution. DC supported us at every step.

Using app

24 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the thoughtful feedback, IndiThings! We’re so happy to hear that the onboarding and integration experience was smooth, and that our team could support you throughout. – Balaji from DelightChat Support Team

5 / 5 Share

Dec. 12, 2025

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating, Kalyani Threads! We’re thrilled to have you on board. Looking forward to supporting your growth on WhatsApp. - Nithya from DelightChat Support Team

5 / 5 Share

Dec. 12, 2025

WE have integrated the app and setting up the whatsapi . Team is helpful and curtious and walked through the details and being very patient, so far the services are good .

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words, AdornbyIris! So glad to hear the team was helpful and patient during your setup. We’re always here to support you! - Dharmapriya from DelightChat Support Team