DC: WhatsApp Marketing + API for Shopify

DC: WhatsApp Marketing + API

AI Chatbot for IG/FB/Email, WhatsApp Automation, Cart Recovery
Rating
4.8
Feedback
216
Reviews
Chart
#2,277
Shopify

All reviews

5 / 5 Share
Nov. 8, 2021

App is very good, can see customer history and chat is supportive. Highly Recommend this app for whatsapp

Store Using app Total reviews Average rating
EL THE COOK® 4 months 2 5.0
Developer Reply

Hi Aparna, thank you for placing your trust in DelightChat. We look forward to serving you and the EltheCook team better in the future!

5 / 5 Share
Oct. 27, 2021

This is app has a good interface. I've faced difficulties with other apps and have found this to be the best out of them.

Store Using app Total reviews Average rating
RugWeave 23 minutes 2 5.0
Developer Reply

Thank you RugWeave team for trusting us! We hope to continue delighting you and your customers.

5 / 5 Share
Oct. 27, 2021

We were looking for more advanced and easy-to-use customer engagement platform. DelightChat was a good choice and if anyone is looking for Omnichannel solution, I highly recommend it!

Store Using app Total reviews Average rating
Cinnamon Closet 21 minutes 3 5.0
Developer Reply

You just made our day! Thank you for your love, we hope to continue adding value to your team.

5 / 5 Share
Sept. 8, 2021

Needed an app to see all my user queries from social media and emails at one place. Delight chat does exactly that and also has a seamless integration with shopify. Thanks to Baz for helping me set it up with ease.

Store Using app Total reviews Average rating
Untung About 6 hours 5 5.0
5 / 5 Share
Aug. 11, 2021

Been using this app for over a month now, really like the fact that everything is in one window. from Order information (majorly for WISMO queries) to product links/images (for conversational commerce), its reduced our reply time and effort significantly. With Instagram DM's integration done last month, its really become a one place solution to engage and help our customers.

Store Using app Total reviews Average rating
Stuffcool 3 months 5 4.2
5 / 5 Share
June 17, 2021

Our experience with the DelightChat team has been amazing. It is the perfect combination of a great product, a very simple and intuitive UI, and outstanding support. Whats even better is that they are constantly seeking to get better and to improve your experience. Kudos to Preetam and the team for such a good product and for being so customer centric. I only see them getting better and better!

Store Using app Total reviews Average rating
Tilfi 3 months 3 5.0
Developer Reply

Udit and the entire team at Tilfi have been a joy to work with. Thanks to your feedback, we have been able to make DelightChat a customer service helpdesk loved by dozens of brands. Thank you for being part of our journey :) Preetam, Co-founder

5 / 5 Share
June 16, 2021

This app really help us to have a more organized WhatsApp Business so we can speak directly to our customers and know every piece of information needed.

Store Using app Total reviews Average rating
SoyMacho.com 3 months 4 5.0
Developer Reply

Thank you Alberto for being one of our first users of the WhatsApp integration with SuperLemon. We're glad that you found the WhatsApp Inbox product valuable. Thank you for being part of DelightChat :) Preetam, Co-founder

5 / 5 Share
June 16, 2021

One word for DelightChat, Game Changer. Absolutely focussing on providing the best customer experience with literally the most seamless & user friendly UI we have seen yet. We currently handle over 3k orders daily and we have tried almost every customer support tool out there but we wanted something custom suited to our operations and to handle the high volume of tickets across multiple channels and that is where these guys stepped in. The team is very agile and the most amazing part is, whenever there is a blocker, their whole team steps in and solves it almost instantly. We cannot thank the DC team enough for introducing such a wonderful tool out there.

Store Using app Total reviews Average rating
Fabric Pandit 4 months 2 5.0
5 / 5 Share
June 16, 2021

You ought to have DelightChat on your store to streamline, manage & easily handle every customer issue. Very easily replaces multiple 'desk' software & provides solutions for everything that you'd possibly need. Need something additional? DC team is extremely agile & they love to solve your problems quickly. If you aren't using DC, you are missing out big time. Highly recommended!

Store Using app Total reviews Average rating
XYXX Apparels 4 months 11 4.2
Developer Reply

Akshay and their team have been a 'delight' to work with. From providing quality feedback to being patient with us as we resolved issues, we are glad that XYXX is onboard DelightChat and that we are able to power your customer support operations. Preetam, Co-founder

5 / 5 Share
June 15, 2021

Delight Chat has made it so much easier for us to keep track of all our customer communication. My team and I are really enjoying the fact that the app is so simple to use, it has all functionality we need and more. Their support is phenomenal. We are customers for life.

Store Using app Total reviews Average rating
IntrinsiCurly Me 3 months 7 5.0
Developer Reply

Simonne, it's been a pleasure working with you and the entire team at IntrinsiCurly Me. Your feedback helped us improve our FB Messenger channel and mobile app. We are really thankful and glad that you are part of DelightChat's journey now and beyond :) Preetam, Co-founder

5 / 5 Share
June 15, 2021

Communicating with our customers has now been made simple with Delight Chat. Our team was struggling earlier with multiple business numbers causing confusion and having felt a lack of control over client relations with our team, we knew we had to do something about it. Enter - Delight Chat. Delight Chat helped streamline our communications and provide our customers with great service. The Delight Chat team is super responsive and are able to solve issues pretty quickly. If you're trying to provide your customers with great support at a reasonable price, this is a must-have.

Store Using app Total reviews Average rating
AVStore 3 months 6 5.0
Developer Reply

Thank you for those kind words Aakash. It's been a delight working with your team, learning from your feedback and iterating on DelightChat's product to make it better. We're glad you're with us on this journey :) Preetam, Co-founder

5 / 5 Share
June 15, 2021

At Anveshan, delight chat helped our customer experience so much. Having all the chat platforms integrated in a single platform with such great integration with Shopify was really awesome. Along with that, the whole team is very proactive with any issue we face during our usage or any small tweak we like to have in product. Would highly recommend to give DelightChat a try.

Store Using app Total reviews Average rating
Anveshan 4 months 3 5.0
Developer Reply

Thank you Ayush for trusting us to help manage your customer support operations. We are grateful that you decided to join us in our journey and give us feedback to help us grow. We will keep improving DelightChat until we are the best support tool for ecommerce brands! Preetam, Co-founder

5 / 5 Share
June 15, 2021

DelightChat has made life so much easier for us at Sleepy Owl! Apart from the ease of use, Preetam & his team have been very accommodating to tweak and make this a super helpful app for brands like ours. With all channels consolidated into one, it has saved us all a lot of time and hassle. Working with the team is a pleasure by itself. Highly recommended!

Store Using app Total reviews Average rating
Sleepy Owl Coffee 4 months 2 5.0
Developer Reply

It's been wonderful working with the entire Sleepy Owl team, hearing your honest and thoughtful feedback which has helped us make DelightChat a better tool, one day at a time. We thank you for being onboard with us on this journey :) Preetam, Co-founder

5 / 5 Share
June 15, 2021

DelightChat is by far the best app that we have come across to help streamline customer interactions. The DelightChat team is super helpful and are very quick to respond to requests. I would very highly recommend the app.

Store Using app Total reviews Average rating
Nestasia 3 months 9 5.0
Developer Reply

Thank you to Anurag and the entire Nestasia team for believing in us. We are super grateful to have you onboard and make customer support awesome for your brand :) Preetam, Co-founder

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