DC WhatsApp Marketing+Helpdesk
DelightChat WhatsApp Marketing + Customer Support Software
Rating
4.9
feedback
144
chart
#2,804
All reviews
Rating Breakdown
Review RSS Feed
Aug. 14, 2024
We've been using Delightchat for about two years now, for all our communications starting with customer service and we needed a super efficient manager and this one has proven to be up to the task in terms of functionality and prompt response from the team in case of difficulties (Priya and Balaji in our case and thanks!)
Hi Team Stessil, Thank you so much for your continued trust in DelightChat over the past two years! We're delighted to hear that our platform has met your needs for efficient communication and customer service management. Priya and Balaji will be thrilled to receive your kind mention—they take great pride in providing prompt and reliable support. We're always here to ensure you have the best experience possible. If you ever need anything, don't hesitate to reach out!" Regards, Thejus
Aug. 12, 2024
The platform is user-friendly, allowing us to efficiently manage customer interactions and streamline communications.
Hi Team S Studio Online, Thank you for your great feedback! We’re so glad to hear that you find the platform user-friendly and that it’s helping you efficiently manage customer interactions and streamline communications. If you ever need any further assistance, feel free to reach out—we’re always here to help! Regards, Thejus
Aug. 10, 2024
It's been a month of using the platform. I'm a noob when it comes to tech. Their support team has been prompt, patient, and exceptional. I was in two minds before signing up but now it seems unlikely that I'll ever think of shifting.
Hi Team Mysfits, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a positive experience with the platform. Our support team takes pride in being prompt and patient, and they’ll be glad to know they've helped make your transition smooth. We're so happy to have earned your trust, and we look forward to continuing to support you. If you ever need anything, don’t hesitate to reach out—we’re always here to help! Regards, Thejus
Aug. 9, 2024
This app is easy to use and their team makes whatsapp group where they solve all your doubts. Thankyou
Hi Team SAMA by Rakhi, Thank you for your kind feedback! We’re delighted to hear that you find the app easy to use and that our WhatsApp Support Group has been helpful in resolving your doubts. We're always here to ensure you have the best experience possible. If you ever need further assistance, feel free to reach out! Regards, Thejus
Aug. 5, 2024
Nice
Hi Team AgriClub, Thank you for your feedback! We’re glad to hear you’re enjoying DelightChat. If you have any suggestions or need assistance, feel free to reach out—we’re always here to help! Regards, Thejus
July 27, 2024
Broadcasts and Automations to Mexican numbers had a bug due to some Meta issues but customer services from DelightChat help was superb and fixed the issue in less than 2 weeks. I want to thank Priya for her help. I believe the app is very useful with great features, and even though it seems they are still developing new features and some of them may need to be updated/fixed they have a great customer service via whatsapp group and will help you with any issue you may come across.
Hi Team Guantanamera, Thank you for your detailed feedback! We’re glad to hear that our customer service, especially Priya, was able to assist you in resolving the issue with broadcasts and automations quickly. We appreciate your understanding regarding the Meta-related bug and are happy to know you find the app useful with great features. Your recognition of our ongoing development efforts means a lot to us, and we’re committed to enhancing the platform further. If you have any more questions or need assistance, feel free to reach out—we’re always here to help! Regards, Thejus
July 12, 2024
We tried different solutions for WhatsApp Marketing and found Delight Chat to have a fair offering for its valued features. The Delight Chat team is very prompt and supportive.
Hi Team The Banyan Tee, Thank you for your positive feedback! We’re thrilled to hear that you found DelightChat to be a great solution for WhatsApp marketing and that our features meet your needs. Our team is dedicated to providing prompt and supportive service, and we appreciate your recognition of their efforts. If you have any questions or need further assistance, don’t hesitate to reach out—we're here to help! Regards, Thejus
July 15, 2024
Delightchat exceeded expectations! The team was incredibly quick and helpful, providing outstanding support. The API platform is super easy to work with, making integration a breeze. Don't think twice, much recommended.
Hi Team TRAPIN, Thank you so much for your fantastic feedback! We’re thrilled to hear that DelightChat exceeded your expectations and that our team provided quick and helpful support. It’s great to know that you found our API platform easy to work with and that integration was a breeze for you. Your high recommendation means a lot to us! If you ever need anything else, feel free to reach out—we're always here to assist. Regards, Thejus
July 5, 2024
Love the app. I have been using this for multiple brands for years, and I am impressed with their customer support, which resolves any queries within hours.
Hi Team Baatu, Thank you for your wonderful feedback! We’re delighted to hear that you love the app and have been using it for multiple brands over the years. It’s great to know that our customer support has consistently met your needs and resolved your queries promptly. Your continued trust in us means a lot! If you ever need further assistance, don’t hesitate to reach out—we’re always here to help! Regards, Thejus
June 15, 2024
Amazing service Amazingggggggg
Hi Team DabToFab, Thank you for your amazing feedback! We’re thrilled to hear that you’re loving our service! Your enthusiasm means a lot to us. If you ever have any questions or need assistance, feel free to reach out—we’re always here to help! Regards, Thejus
June 13, 2024
seamlessly helps us do customer care and customer whatsapp outbound on one platform. i am a satisfied customer.
Hi Team Gully Labs, Thank you for your wonderful feedback! We’re glad to hear that DelightChat is helping you seamlessly manage customer care and WhatsApp outbound communications on one platform. Your satisfaction is our top priority, and we appreciate your support! If you have any questions or need further assistance, feel free to reach out—we're always here to help! Regards, Thejus
June 13, 2024
We have been using DelightChat for over 2 years now, features are powerful, with automation rules and campaign analytics. One stop solution for all your communication needs. Also excellent and quick support from delightchat support team on whatsapp group.
Hi Team Kadam Haat, Thank you for your fantastic feedback! We’re thrilled to hear that you’ve been using DelightChat for over two years and that our powerful features, automation rules, and campaign analytics have met your communication needs. It's great to know that our support team has provided excellent and quick assistance through the WhatsApp Support Group. Your continued trust means a lot to us! If you ever need further assistance or have suggestions, don’t hesitate to reach out—we're here to help! Regards, Thejus
June 11, 2024
Been using DelightChat for quite sometime. I think what really shines out is the RESPONSE Speed of the team. Believe it or not, changes and help from the customer service is like really really fast. You have question? Bang! Answered in 10min. So far so good. Keep it up
Hi Team Jolicare MY, Thank you for your amazing feedback! We’re thrilled to hear that you’ve had such a positive experience with DelightChat and that our team's response speed has made a difference for you. It’s great to know that we’ve been able to provide quick answers to your questions. Your encouragement means a lot to us, and we’ll continue to strive for excellence. If you ever need anything else, feel free to reach out—we're always here to help! Regards, Thejus
June 11, 2024
Amazing app, helped our team a lot, and the support team is corporative and guided us through many processes.
Hi Team MITCHA, Thank you for your amazing review! We’re thrilled to hear that our app has been of great assistance to your team. It’s wonderful to know that our support team has been cooperative and able to guide you through various processes. If you have any more questions or need further assistance, please feel free to reach out. Best regards, Thejus
June 10, 2024
Hi Team Somersault.life, Thank you for your wonderful review! Please feel free to reach out to us if you have any questions or need further assistance. Best regards, Thejus
June 7, 2024
Hi Team Mojaa Maroc, Thank you for your fantastic review! If you have any questions or need further assistance, please feel free to reach out. Best regards, Thejus
June 6, 2024
Really good customer service i recommend it.
Hi Team Verken.cl, Thank you for your kind review! We're elated to hear that you had a great experience with our customer service. If you have any questions or need further support, please feel free to reach out. Best regards, Thejus
June 5, 2024
Amazing Support Team. Easy application. Good videos on you tube. Humble owners.
Hi team Studio J Shop, Thank you for your fantastic feedback! We’re delighted to hear that you’re enjoying our support team, finding the application easy to use, and finding our YouTube videos helpful. Your kind words about our team mean a lot to us. If you ever need assistance or have questions, don’t hesitate to reach out—we’re here to help! Regards, Thejus
May 29, 2024
We have been using it from the beginning, very useful, and the team is great. It has also evolved with many new features since we started. Thank you for your great effort.
Hi Team Hatchill, Thank you for your wonderful review! We're thrilled to hear that you've been with us since the beginning and have found DelightChat to be very useful. It's fantastic to know that you appreciate our Team and the effort we put into continuously evolving and adding new features to the platform. Your support means a lot to us, and we're here to assist you every step of the way. If you ever have any questions or need further assistance, please don't hesitate to reach out. Best regards, Thejus
May 28, 2024
Delight Chat has not only played a huge role in our retention success story but also made it very easy for our internal team to organise our every growing consumers.
Hi Team SF HealthTech, Thank you for your fantastic review! We're thrilled to hear that DelightChat has played a significant role in your retention success and made it easy for your internal team to organize your growing consumer base. We appreciate your kind words and are here to support you as you continue to grow. If you ever have any questions or need further assistance, please don't hesitate to reach out. Best regards, Thejus