Zapiet ‑ Rates by Zip Code
Easily calculate delivery fees using a customer's zip code
Rating
4.8
feedback
97
chart
#328
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
11%
-
Less than a month
22%
-
Less than a year
29%
-
More than a year
36%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the quick response times and the helpfulness of support agents like Jessica, Betty, and Allan. Customers appreciated the ease of use of the app, especially in setting up shipping rates by postcode. The support team was commended for going above and beyond to assist users in resolving issues efficiently. However, there were a few users who faced challenges with technical issues and experienced delays in support responses, impacting their overall experience with the app.
Highlights
Review RSS Feed
All reviews
Feb. 27, 2026
Hello, Thank you so much for your wonderful 5-star review! I’m genuinely glad I could assist you with setting up the rates. Please don’t hesitate to reach out anytime you need a hand. I’m here to help! Best wishes, Rutvik
Feb. 21, 2026
Hi there, Thank you very much for taking the time to leave a review, it's much appreciated! If you have any more questions or need any further assistance with our Zapiet - Rates by Zip Code app, please do not hesitate to send a message. All the best, Rutvik
Feb. 19, 2026
Great app! Simple and straightforward to use
Hi Jackie, Thank you very much for taking the time to leave your review, it's really appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica
Feb. 18, 2026
Great app!
Hi Sara! Thanks so much for taking the time to leave a review. We’re really glad we could assist you. Don’t hesitate to reach out if you need anything else. Best regards Betty
Feb. 11, 2026
Allan was great; the tech issues are the only reason it's not 5 stars. Despite the tech challenges, Allan consistently picked back up the conversation and helped me navigate the issues efficiently.
Hi! Thank you so much for the feedback. I’m glad I could help you navigate those hurdles efficiently. I truly appreciate your patience while we worked through the tech challenges to get your shipping rates by zip code running smoothly. We are constantly improving our app's performance to ensure a 5-star experience for every merchant. If you need more help with your shipping zones or store setup, please don't hesitate to reach out! Best, Allan
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