Zapiet ‑ Rates by Zip Code for Shopify
Developer

Rating

4.7

feedback

93

Reviews

chart

#368

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    11%
  • Less than a month
    23%
  • Less than a year
    28%
  • More than a year
    37%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users mentioned specific support team members who were extremely helpful, patient, and quick to resolve any issues. The app itself was described as brilliant, easy to configure, and essential for precise postcode control. Users appreciated the time and hassle saved by using the app. However, there were a few negative reviews mentioning issues with the app not working for subscription-based websites, occasional clunkiness, and problems during peak seasons leading to lost sales. Overall, the app seems to be highly recommended for its functionality and exceptional customer service.

Highlights

Positive customer support experiences
Ease of app configuration
Precise postcode control
Issues with app functionality for subscription-based websites
Occasional clunkiness and problems during peak seasons

Rating Breakdown

  • 5
    90% (84 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    4% (4 ratings)

Reviews with Text

  • 89% (83)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Feb. 11, 2026

Allan was great; the tech issues are the only reason it's not 5 stars. Despite the tech challenges, Allan consistently picked back up the conversation and helped me navigate the issues efficiently.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 8, 2026

Betty has been great help. Zapiet's support is reliable and I highly recommend

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Rujin! Thank you so much for the wonderful review! It was my pleasure helping you with the app today. If you ever need a hand, feel free to reach out anytime. Best regards Betty

5 / 5 Share

Feb. 2, 2026

Using app

About 5 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi there, Thank you so much for taking the time to leave a review for our Zapiet - Rates by Zip Code app, I really appreciate it! If you ever need assistance or have questions in the future, please feel free to reach out. Cheers, Jessica

5 / 5 Share

Feb. 2, 2026

Quick response turnaround time by support.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! I’m glad to hear the response time met your expectations and that the support was helpful. If you ever need anything again, I’m always here to assist. Srivastav

5 / 5 Share

Jan. 27, 2026

Jessica was super helpful, thank you

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I want to thank you for your very kind words and review! It was really nice chatting with you and helping with our Zapiet - Rates by Zip Code app!!! Please do not hesitate to reach back out if you have any questions or need any assistance. Warm regards, Jessica

All reviews

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