Zapiet ‑ Rates by Zip Code for Shopify
Developer

Rating

4.7

feedback

83

Reviews

chart

#717

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    12%
  • Less than a month
    22%
  • Less than a year
    28%
  • More than a year
    37%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by the team. Users highlighted the quick response times, knowledgeable support agents, and their willingness to go above and beyond to assist with any issues. Specific team members like Betty, Jessica, Sandy, and Jeanette were mentioned for their outstanding help and professionalism. The app itself was commended for being easy to configure and working well for various business needs, such as customizing shipping rates by zip codes and offering different delivery options. However, there were a few negative reviews mentioning issues with the app's functionality for subscription-based websites and occasional technical glitches.

Highlights

Exceptional customer support and quick response times
Ease of app configuration and customization for different business needs
Positive mentions of specific support team members like Betty, Jessica, Sandy, and Jeanette
Issues with app functionality for subscription-based websites and occasional technical glitches

Rating Breakdown

  • 5
    90% (75 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    5% (4 ratings)

Reviews with Text

  • 90% (75)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 29, 2025

super profesionales, amables y te ayudan en todo. Especial mención a Betty por su paciencia y amabilidad.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Globopstikhe! Thank you so much for your wonderful review! I’m really glad I could help with the app. If you ever need any assistance, don’t hesitate to reach out; we’re always here for you. Best regards Betty

5 / 5 Share

Dec. 20, 2025

Great app and the support team is quick to respond & assist!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for leaving such an amazing review. I’m really happy I could help and provide the support you needed. Wishing you a Merry Christmas and all the very best! Regards, Rutvik.

5 / 5 Share

Dec. 17, 2025

Love working with the Zapiet team! Awesome to talk to humans who help and are knowledgeable about their product. The app works so well for our needs as a florist!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Caroline, Thank you so much for taking the time to leave such a kind review. It was a pleasure working with you. I’m really happy to hear that our Zapiet - Rates by Zip Code app fits your florist needs and is helping things run smoothly, and that the support you received made a difference. If anything comes up or you have questions down the road, feel free to reach out. Warm regards, Jessica

5 / 5 Share

Dec. 16, 2025

Very easy app to configure, got stuck but the online help is amazing - dealt with Rutvik and he went above and beyond!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hey Lucia, Thanks a bunch for trusting us; it truly means a lot! We’re really happy we could help you out. If you ever need anything down the road, don’t hesitate to reach out. We’re always here for you. Best regards, Rutvik

5 / 5 Share

Dec. 8, 2025

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Gabriela! Thank you so much for sharing your review! It was a pleasure helping you with the issue you were experiencing. If you ever need anything else, please don’t hesitate to reach out. We are always here to help. Best regards Betty

All reviews

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