Zapiet ‑ Rates by Zip Code
Easily calculate delivery fees using a customer's zip code
Rating
4.7
feedback
93
chart
#368
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
11%
-
Less than a month
23%
-
Less than a year
28%
-
More than a year
37%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users mentioned specific support team members who were extremely helpful, patient, and quick to resolve any issues. The app itself was described as brilliant, easy to configure, and essential for precise postcode control. Users appreciated the time and hassle saved by using the app. However, there were a few negative reviews mentioning issues with the app not working for subscription-based websites, occasional clunkiness, and problems during peak seasons leading to lost sales. Overall, the app seems to be highly recommended for its functionality and exceptional customer service.
Highlights
All reviews
Feb. 11, 2026
Allan was great; the tech issues are the only reason it's not 5 stars. Despite the tech challenges, Allan consistently picked back up the conversation and helped me navigate the issues efficiently.
Feb. 8, 2026
Betty has been great help. Zapiet's support is reliable and I highly recommend
Hi Rujin! Thank you so much for the wonderful review! It was my pleasure helping you with the app today. If you ever need a hand, feel free to reach out anytime. Best regards Betty
Feb. 2, 2026
Hi there, Thank you so much for taking the time to leave a review for our Zapiet - Rates by Zip Code app, I really appreciate it! If you ever need assistance or have questions in the future, please feel free to reach out. Cheers, Jessica
Feb. 2, 2026
Quick response turnaround time by support.
Thank you so much for the 5-star review! I’m glad to hear the response time met your expectations and that the support was helpful. If you ever need anything again, I’m always here to assist. Srivastav
Jan. 27, 2026
Jessica was super helpful, thank you
Hi there, I want to thank you for your very kind words and review! It was really nice chatting with you and helping with our Zapiet - Rates by Zip Code app!!! Please do not hesitate to reach back out if you have any questions or need any assistance. Warm regards, Jessica
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