Zapiet ‑ Rates by Zip Code
Zapiet - Rates by Zip Code
Rating
4.8
feedback
71
chart
#785
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
6%
-
Less than a month
21%
-
Less than a year
37%
-
More than a year
34%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the support team, particularly individuals like Jessica, Betty, and Jeanette. Customers appreciate the quick response times, patience, and effectiveness of the support staff in resolving issues and helping with app setup. The app itself is highly recommended for its functionality in customizing shipping rates by postcode and improving delivery options for online stores. Users mention that the app works well for managing local delivery rates and controlling shipping to specific regions. However, there are a few negative reviews highlighting occasional app downtime and integration issues with Shopify's local delivery feature, leading to lost sales opportunities and frustration for some users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
El soporte de Zapiet es el mejor de todas las apps que he probado en los últimos 10 años con Shopify. Sus técnicos no solo son amables, dominan la herramienta y solucionan en tiempo. Jeannette me dio seguimiento incluso fuera de su horario de oficina, excelente comunicación, profundo conocimiento del app y su implementación.
Dec. 16, 2024
Quick, responsive, efficient and I was able to get the setup sorted for my customers to order.
Hi Alain! I really appreciate you taking the time to write in a review! I was so happy to help get your pickup working. Let us know if you ever need any more help with anything - always here for you! Have a great day! Sebastian
Nov. 24, 2024
Very good service, always there and happy to help with anything even on Sunday I highly recommend them Great team.
Hi, Thank you so much for your kind words! 😊 I'm thrilled to hear that you’re happy with our service. Our team is always here for you! Feel free to reach out anytime! Kind regards, Pavlo
Nov. 18, 2024
Betty made my day!! I"ve been struggling for 2 days, and she helped me in 5 minutes! Great service!
Hi there! Thank you so much for your kind review! It was a pleasure helping you set up our Zapiet - Rates by Zip Code app. Please know we're always here and happy to assist you anytime you need. Don't hesitate to reach out! 😊 Best regards Betty
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