Zapiet ‑ Rates by Zip Code
Easily calculate delivery fees using a customer's zip code
Rating
4.9
feedback
106
chart
#277
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
10%
-
Less than a month
22%
-
Less than a year
28%
-
More than a year
38%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the quick response times and the helpfulness of support agents like Jessica, Betty, and Allan. Customers appreciated the ease of use of the app, especially in setting up shipping rates by postcode. The support team was commended for going above and beyond to assist users in resolving issues efficiently. However, there were a few users who faced challenges with technical issues and experienced delays in support responses, impacting their overall experience with the app.
Highlights
Review RSS Feed
All reviews
March 24, 2026
Thank you SALAJ for your nice and prompt support!
Hi Celia, Thank you very much for your 5-star review and for your patience while we worked on this. I’m glad we were able to identify the issue related to checkout and fixed that asap without causing any downtime. I’m happy to hear that you were able to test the checkout after the adjustments and confirm that everything is now working as expected. If you ever need any further assistance or have any questions in the future, please don’t hesitate to reach out. I’ll be more than happy to help. Thank you again for your time and for the positive support rating. It is greatly appreciated! 😊 Warm Regards, Salaj
March 17, 2026
Genesis was super helpful today! (:
Hi Erika, This absolutely made my day, thank you so much for your kind words! It was truly a pleasure helping you out, and I’m so happy we could get everything sorted together. If you ever need anything else, I’m always here for you! Wishing you a wonderful day, Genesis
March 17, 2026
Great work! I had some tech issue and finally it has been reloved. Thanks Team
Hi there! Thank you so much for your kind review! I’m really happy to hear that I could help you resolve the issues. If you ever need any assistance in the future, please don’t hesitate to reach out. Best regards Betty
March 12, 2026
Srivastav was super communicative, helpful, and efficient
Thank you so much for the wonderful review! I truly appreciate your kind words and I’m glad I could help resolve everything smoothly. It means a lot to know the support was clear, helpful, and efficient. If you ever need anything again, I’m always here and happy to assist. Srivastav
March 11, 2026
Maria was really helpful and patient. She was able to problem shoot and explain why there were issues. She resolved everything and even created a Loom video to show how to navigate the platform. Thanks Maria!
Hello Kathleen! Thank you for such a lovely review! It was a pleasure to guide you through our apps. If you need anything else in the future do not hesitate in reaching back here. Wishing you a lovely day, María
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