All reviews

Rating Breakdown

  • 5
    88% (59 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2024

Betty made my day!! I"ve been struggling for 2 days, and she helped me in 5 minutes! Great service!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey Christophe, Thank you for the 5 stars! I’m glad we were able to work through the shipping profiles together. Your partnership and the details you shared really helped in getting your rates synced to the proper shipping profile. If there’s anything else you need, please feel free to reach out—we're always here to assist! All the best, Gab

5 / 5 Share

Oct. 3, 2024

This app has been a savior when it comes to setting up shipping rates by postcode without CCS! Betty was so supportive in helping setup my store with the correct settings and I couldn't be more thankful :) Excellent customer service!!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ben! Thank you for taking the time to leave us such a fantastic review! I am glad that we were able to assist you and it was our pleasure to help you set up the Zapiet - Rates by Zip Code app. Please don't hesitate to reach out if you need any further assistance. Have a wonderful day! Best regards, Betty

5 / 5 Share

Sept. 28, 2024

The support team has been great, Kitty especially. All issues were addressed and resolved in a timely manner.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Luka, Thank you so much for taking the time to leave us such a great review. I am glad to hear we were able to resolve all the issues and get your delivery zones up and running! If you encounter any issues, or have any questions you can reach out to us at any time. Best wishes, Kitty

5 / 5 Share

Sept. 20, 2024

Nuevamente me es grato escribir esta reseña, ya que indiscutiblemente recomiendo esta app, ademas quiero agradecer la atencion que me brindo en este dia Jeanette, son muy pacientes y te explican muy bien. Gracias equipo Zapiet. Carlos Castañeda de Mexico

Store

Tayga

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Gracias Carlos por tomarte el tiempo de dejar una reseña, se agradece mucho. Fue genial conversar con usted y ayudarlo a establecer sus tarifas para su entrega local con nuestra aplicación Tarifas de entrega por código postal. Si tiene alguna pregunta o necesita ayuda, comuníquese con nosotros. Gracias de nuevo, Jessica

5 / 5 Share

Sept. 16, 2024

We have just commenced using Zapiet - Rates by Zip Code and needed some questions answered coupled with some tech support. Support staff have been both patient with us and swift to answer/assist. Great service and app so far! Thank you Jessica!

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Rob, Thank you very much for leaving such a nice review! It was a pleasure helping you to get our Delivery Rates by Zip Code app all setup and working with your different zones & rates. If you have any other questions or need any further assistance, please do reach out. So glad to have you as part of our Zapiet family! Thanks again, Jessica

5 / 5 Share

April 30, 2024

The support was super awesome! Jessica was kind and was quickly able to fix our issue!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Victoria, Thank you for taking the time to leave a review, it's very much appreciated! I'm so pleased that all of our rates from our Zapiet - Rates by Zip Code app are now working and being generated to checkout for your local delivery orders. If you have any other questions or need any further assistance, please do not hesitate to send a message. Warm regards, Jessica

5 / 5 Share

April 18, 2024

The app works beautifully for our landscape supply store that delivers dump truck loads to local customers. The customer service is absolutely stellar any time I have questions or need help reconfiguring anything. We've been using Zapiet Rates by Zip Code paired with Zapiet PickUp & Delivery for 4 years and I couldn't be happier!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Jennifer, Thank you for taking the time to leave us this review. I'm so happy to know that we have been able to support your business for so long ! Don't hesitate to reach back, if ever you need assistance. All the best, Sandy

5 / 5 Share

April 13, 2024

Simple et efficace, je recommande

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Bonjour, Merci beaucoup d'avoir partagé votre belle critique ! Cela a vraiment égayé notre journée d'apprendre que vous avez eu une expérience formidable avec notre application Zapiet - Tarifs par code postal. Si jamais vous avez besoin d'autre chose, n'hésitez pas à nous contacter. Nous sommes toujours là pour vous aider ! Cordialement, Kitty

5 / 5 Share

March 18, 2024

Jessica has been incredibly helpful, efficiently resolving all the issues we've encountered with Zapiet. We've been utilizing this application for several years, and only recently discovered some inaccuracies in our delivery service settings. The live chat experience with Jessica was outstanding, significantly enhancing our overall satisfaction with the service.

Using app

Almost 4 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi Chao, Thank you very much for taking the time to leave a review and for your kind words! It was truly a pleasure chatting and assisting you with your local delivery settings in our Delivery Rates by Zip Code app, which you have integrated into our Zapiet - Pickup + Delivery app. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Warm regards, Jessica

5 / 5 Share

March 7, 2024

For two years, Zapiet has flawlessly managed my Shopify store's deliveries. Their customer service is unmatched—quick and efficient. Jessica's assistance has been invaluable for streamlining operations. Highly recommend for reliability and excellent service!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Stéphanie, Thank you so very much for leaving such a lovely review for our Delivery Rates by Zip Code app It was my pleasure helping you to streamline your operation and to make certain that the correct rates appear at checkout. If you have any other questions or need any further assistance, please do not hesitate to send a message. Warm regards, Jessica

5 / 5 Share

March 5, 2024

Klaudia was great and very helpful. Great communication skills

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey Steve, Thank you so much for your positive review! It was a pleasure assisting you with your rates and zip codes. We're here to help! Cheers, Klaudia

5 / 5 Share

Feb. 25, 2024

Over the past 4 years I have really been able to succeed thanks to this app. It ahs helped me keep away from alot of pesky third party delivery apps like Uber you take your money and also keep the customer service in a controllable state. Also shout out to the support team. VERY HELPFUL. They are HUMANS and don't just send you links to check bc sometimes you may have a unique question. The links are helpful but it's super nice to and almost a luxury these days to have the support team walk you thru so easily thru live chat. That shows you they are well trained.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Cristina, thank you so much for this review! We're thrilled to hear that you've been with us for so long and we're delighted to know that we've contributed to the growth of your business. 🥺 It's always a pleasure to assist you ❤️ J Barjum

5 / 5 Share

Feb. 21, 2024

Great app that is user friendly, customer friendly and comes with a great support team. Highly recommend, it really helps us optimize revenue and helps our customers understand the delivery and pick up options available.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Simon for taking the time to leave such a lovely review It's always a pleasure chatting with you and helping with our Delivery Rates by Zip Code app which you have integrated with our Zapiet - Pickup + Delivery app. If you have any questions or need any assistance, please do reach out. Kind regards, Jessica

5 / 5 Share

Feb. 14, 2024

Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello Juhee, Thank you for these kind words on our Zapiet - Rates by Zip Code app ! I'm really happy that we have been able to configure its integration with Zapiet - Pickup + Delivery to match your needs. Don't hesitate to write us back, if there is anything else we can help you with. Sandy

5 / 5 Share

Feb. 9, 2024

One again, Jess saved the day, Zapiet is such a great company and great product, no wonder Shopify showcase them at every Editions. Great product fam! Andrew, I swear, give Jess a raise!

Using app

6 months

Total reviews

15

Average rating

5.0

Developer Reply

Thank you very much for leaving such a lovely review for our Delivery Rates by Zip Code app Simon It's always a pleasure chatting with you and finding the best solution for you and your store. Warmest regards, Jessica

5 / 5 Share

Jan. 16, 2024

Perfect app for customizing shipping rates by province or region. I had a few issues with getting it working, and the customer support was excellent in assisting me to see where I had gone wrong. Highly recommended.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Greg, Thanks for the great review! Your recommendation means a lot to us! We're glad our app is working well for customizing shipping rates by province or region. If you have any more questions or need further assistance, feel free to reach out. Cheers, Klaudia

5 / 5 Share

Jan. 9, 2024

All I know is, someone please give Stephane a raise ASAP! The amount of support I've received as a newbie to Shopify from the Zapiet team has blown my mind. I never leave reviews for anything but without Stephane went above and beyond, was so patient and seemed to enjoy helping me out. Thank you Stephane and Zapiet!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, What can I say other than wow and thank you :) That's very kind of you and you are right, it truly was a pleasure. And should anything else come up, you can count on us to be there for you! -Steph

5 / 5 Share

July 11, 2024

Jeanette just helped me change the name of one of my rate and she was really patient. Thank you Jeanette! Not only you made my day, but you also helped my clients navigate a better website. Thank you thank you Jeanette!

Using app

About 4 years

Total reviews

2

Average rating

3.0

Developer Reply

Hello Josée, Thank you for kind words ! You're always welcome to write me back if there is anything else I can assist you with. If I made your day, please note that you also made mine All the best, Sandy

5 / 5 Share

Nov. 8, 2023

The support team get to you right away when there'sm an issue.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you very much for your review! I was glad to help you with the different zip codes and zones in our Delivery Rates by Zip Code app and making sure that the correct rates appear at checkout. If you have any other questions down the road, please do not hesitate to send us a message. Best wishes, Jessica