Zapiet ‑ Rates by Zip Code
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the quick response times and efficient assistance they received from support agents like Jessica, Betty, and Srivastav. The app itself was described as easy to use, especially for setting up delivery rates based on zip codes. Users appreciated the smooth operation and flexibility of the app, making it a valuable tool for managing shipping and delivery options on their online stores. However, there were a few mentions of clunkiness and challenges with tech issues, which impacted the overall rating for some users.
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Stephane Fattizzo provided exceptional support while helping me set up Zapiet – Rates by Zip Code. I had a lot of questions regarding delivery pricing, zip code configurations, and how everything integrated with my store. Stephane was professional, patient, and incredibly thorough in his explanations. What impressed me most was that he genuinely cared about making sure I understood the setup rather than simply answering my questions. His expertise and dedication made a potentially stressful process much smoother. Excellent customer service and a fantastic experience overall.
The support team is incredible, Jessica is the MVP!
Exc atencion al cliente
¡Muchas gracias por tu reseña! Me alegra saber que tuviste una excelente experiencia con nuestro servicio de atención al cliente. Comentarios como el tuyo nos motivan a seguir brindando el mejor soporte posible. Gracias por elegir Zapiet - Rates by Zip Code. Si necesitas ayuda en el futuro, no dudes en contactarnos. Srivastav
Stephane was extremely helpful, through & friendly
Hi James, Thanks a lot for the review! It was a pleasure to help streamline the setup for you postal rates. Let us know if you ever need any help making adjustments and we'll hop on call and help! Cheers, Stephane
Sri was really helpful resolving a customer checkout issue. All set now, thank you so much!
Thank you for taking the time to leave a review. I'm glad I could help resolve the checkout issue and get everything working again. It's great to hear that everything is now all set. Thank you for choosing Zapiet - Rates by Zip Code. If you have any questions or need assistance in the future, please don't hesitate to reach out. Cheers, Srivastav
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