Zapiet ‑ Rates by Zip Code
Easily calculate delivery fees using a customer's zip code
Rating
4.9
feedback
110
chart
#346
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
11%
-
Less than a month
21%
-
Less than a year
29%
-
More than a year
37%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by the team. Customers highlighted the quick response times, helpfulness, and efficiency of the support staff, mentioning specific names like Jessica, Maria, Betty, and others. The app itself was described as great, simple, and easy to use, with users appreciating its functionality for customizing shipping rates by postcode. However, there were a few mentions of technical issues that impacted the overall rating, with some users experiencing challenges that prevented them from giving a perfect score. Despite this, the majority of reviews emphasized the outstanding customer service and the app's effectiveness in managing delivery options.
Highlights
Review RSS Feed
All reviews
April 12, 2026
I just got it set up. I am hoping for good things, but so far so good.
Thank you so much for the wonderful 5-star review! I’m really glad to hear the setup has gone smoothly and that everything is off to a great start. Rates by Zip Code is built to give you simple and reliable control over your delivery zones and pricing, so I’m excited for it to continue supporting your store as you grow. If you ever need any help fine-tuning your zip code settings or making the most of the app’s features, I’m always here and happy to assist. Srivastav
April 11, 2026
Outstanding support & service!
Thank you so much for the wonderful 5-star review! I truly appreciate your kind words and I’m really glad to hear that the support and service stood out for you. It’s great to know Rates by Zip Code is helping your store manage delivery zones and pricing smoothly and reliably. If you ever need any further assistance with your zip code setup or delivery configurations, I’m always here and happy to help. Srivastav
April 9, 2026
Hi Ian, The issue with Google Calendar has now been fixed, so everything should be working smoothly for you. Thank you as well for your 5‑star review. If you need any help, feel free to reach out. Warm regards, Salaj
April 3, 2026
The app works very well and makes it easy to set delivery rates based on zip codes. The setup was smooth and the features are clear and flexible. It is especially useful for local deliveries where you need control over different zones and pricing. The support is fast and helpful. Highly recommended for stores looking for a simple and reliable solution for zip code–based shipping.
Thank you so much for the wonderful 5-star review! I’m really glad to hear that Rates by Zip Code is working well for your store and making it easy to manage your local delivery zones and pricing. It’s great to know the setup felt smooth and that the flexibility of the app is supporting your needs. Your kind words about the support truly mean a lot. If you ever need any assistance or want help fine-tuning your setup further, I’m always here and happy to help. Srivastav
April 7, 2026
Works wonderfully! and great support. Had a minor issue I needed help with and my support rep, Salaj, was super helpful and speedy! fixed my issue within minutes and told me exactly what was wrong and how they fixed it. Also had a support chat with Genesis that was super helpful!
Hi Katie, Thank you so much for the wonderful review! We are all so glad we could help you get those order settings sorted out. It was a pleasure chatting with you, and I’ll be sure to pass your kind words along to Salaj as well. He’ll be thrilled to hear your feedback. We’re here whenever you need us. Happy selling! Best regards, Genesis (and the Zapiet Team)
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