Zapiet ‑ Rates by Zip Code for Shopify
Developer

Rating

4.9

feedback

117

Reviews

chart

#310

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    11%
  • Less than a month
    21%
  • Less than a year
    27%
  • More than a year
    39%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users specifically mentioned the helpfulness and efficiency of support representatives like Jessica, Betty, and Rutvik. Customers appreciated the quick responses, clear explanations, and the willingness of the support team to go above and beyond to resolve any issues. The app itself was described as easy to use, effective in setting up delivery rates based on zip codes, and reliable for managing shipping options. Users also highlighted the app's compatibility with Shopify and its ability to streamline operations for various types of businesses.

Highlights

Positive customer service and support experience, with mentions of specific helpful support representatives like Jessica, Betty, and Rutvik
Ease of use and effectiveness in setting up delivery rates based on zip codes
Reliability and compatibility with Shopify, streamlining operations for businesses

Rating Breakdown

  • 5
    91% (107 ratings)
  • 4
    3% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 86% (100)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 1, 2026

Store

Batida

Using app

Over 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! I truly appreciate your support and I’m glad to hear you’re enjoying Rates by Zip Code. It’s designed to give you clear and flexible control over your delivery zones and pricing, making local deliveries easier to manage. If you ever need any assistance with your setup or configurations, I’m always here and happy to help. Srivastav

5 / 5 Share

May 1, 2026

Betty was incredibly helpful and quick to pinpoint the issue with our Shopify and Zapiet setup. She didn’t just give a generic answer — she identified that the product was set as a digital item, which was causing the pickup widget to be hidden and orders not to appear correctly. Her explanation was clear, easy to follow, and she provided a practical fix straight away. She also guided us on how to update products in bulk, which is a huge time saver for a busy store. Really appreciated the support and the friendly approach. Thanks Betty!

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you very much for your kind review. It was a real pleasure assisting you today. If you ever need any help in the future, please feel free to reach out anytime. We are always here to support you! Best regards Betty

5 / 5 Share

April 24, 2026

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thank you so much for the 5-star rating. We truly appreciate your support for our app. It was a pleasure helping you move your delivery rates from Shopify to Rates by Zip Code and configure rates by postal code. If you need any more help, you are always welcome to contact us again. Warm regards, Pavlo

5 / 5 Share

April 23, 2026

Super, ultra efficace et une application qui fonctionne correctement

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you Nathan for taking the time to leave such a nice review! If you have any other questions or need any further assistance with our Zapiet - Rates by Zip Code app, please do not hesitate to send a message. Warm regards, Rutvik

5 / 5 Share

April 19, 2026

great customer service

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tara, Thank you very much for the lovely review! It was a pleasure helping you tweaking your rates on Zapiet - Rates by Zip Code to accomodate even bigger carts to place orders. Wishing a great day, Stephane

All reviews

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