Zapiet ‑ Rates by Zip Code for Shopify
Developer

Rating

4.9

feedback

121

Reviews

chart

#337

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    12%
  • Less than a month
    21%
  • Less than a year
    26%
  • More than a year
    38%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users specifically mentioned the helpfulness and efficiency of support representatives like Jessica, Betty, and Rutvik. Customers appreciated the quick responses, clear explanations, and the willingness of the support team to go above and beyond to resolve any issues. The app itself was described as easy to use, effective in setting up delivery rates based on zip codes, and reliable for managing shipping options. Users also highlighted the app's compatibility with Shopify and its ability to streamline operations for various types of businesses.

Highlights

Positive customer service and support experience, with mentions of specific helpful support representatives like Jessica, Betty, and Rutvik
Ease of use and effectiveness in setting up delivery rates based on zip codes
Reliability and compatibility with Shopify, streamlining operations for businesses

Rating Breakdown

  • 5
    93% (112 ratings)
  • 4
    3% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 85% (103)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 21, 2026

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you very much for taking the time to share your review. If you ever need any assistance or have questions, please do not hesitate to reach out. We're always here to help! Best regards Betty

5 / 5 Share

May 20, 2026

Loving this app. It does everything we needed for our catering deliveries + pickup. I've used so many apps in the past and I really love how smooth this is. Genesis from the support team helped me out with a few glitches due to my custom theme - but she got it up and running in minutes. So happy with our experience. Thank you!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi Olivia, Thank you so much for this wonderful 5-star review! It was an absolute pleasure assisting you with your store. Custom themes can sometimes be a bit tricky, but I'm thrilled we were able to get your cart widget, rates, products, and checkout button styles all working smoothly together. Hearing that the app is delivering exactly what you need for your catering deliveries and pickups at Butter Catering KC completely makes our day! We know how vital a seamless checkout is for a busy catering business, and we are so happy to have you on board with us. If you ever need anything else or run into any other theme quirks down the road, you know where to find us. Wishing you and Butter Catering KC tons of success! Best regards, Genesis

5 / 5 Share

May 19, 2026

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your 5 star review, we really appreciate it. If you need anything in the future do not hesitate in letting us know, we are always happy to help out. All the best, María

5 / 5 Share

May 9, 2026

Fantastic app and even better support! The customer service is extremely efficient and helped us get everything running smoothly. A huge thank you to Srivastav for the excellent, professional assistance. Highly recommend for any Shopify store!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! I truly appreciate your kind words and I’m really glad I could help get everything running smoothly for your store. It’s great to know Rates by Zip Code is supporting your business with reliable and flexible delivery zone management tailored to your needs. Your feedback means a lot, and I’m especially grateful for your recognition of the support experience. If you ever need any further assistance with your setup, delivery configurations, or store operations, I’m always here and happy to help. Srivastav

5 / 5 Share

May 12, 2026

Great!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Robbie! Thank you so much for your wonderful review! It was a pleasure helping you set up your rates in the Zapiet - Rates by Zip Code app. If you ever need a hand with anything else, please don’t hesitate to reach out. Always happy to assist! 😊 Best regards, Betty

All reviews

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