Zapiet ‑ Rates by Zip Code
The reviews for the Shopify App are overwhelmingly positive, with users praising the app for its functionality in setting up delivery rates by postcode easily and efficiently. Customers appreciate the time-saving aspect of the app compared to manual methods. The customer support team, particularly individuals like Stephane, Jessica, and Betty, received high praise for their professionalism, patience, and effectiveness in resolving issues. Users also highlighted the app's smooth operation, helpful features, and quick response from the support team. However, there were a few mentions of clunkiness in the app and slower support turnaround times due to time zone differences.
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Really happy with this app. Does exactly what it says - setting up delivery rates by postcode is straightforward and it just works. Saved us a lot of time compared to what we were doing before. Customer support has been great too, fast responses and actually helpful rather than just pointing you to a FAQ page. Would recommend to any Shopify store that needs a simple, reliable solution for managing delivery zones.
Stephane Fattizzo provided exceptional support while helping me set up Zapiet – Rates by Zip Code. I had a lot of questions regarding delivery pricing, zip code configurations, and how everything integrated with my store. Stephane was professional, patient, and incredibly thorough in his explanations. What impressed me most was that he genuinely cared about making sure I understood the setup rather than simply answering my questions. His expertise and dedication made a potentially stressful process much smoother. Excellent customer service and a fantastic experience overall.
Hi and thank you for taking the time to leave this wonderful review! It's always a pleasure helping our merchants get our apps working together for a better, seamless experience. You can always count on our team to be there for you if you have questions, or simply want to expand your setup! Cheers, Stephane
The support team is incredible, Jessica is the MVP!
Hi there, Thank you so much for the wonderful review and for choosing Zapiet - Rates by Zip Code!!! I'm very happy to hear that I was able to help get your zones configured with the correct zip codes and rates, ensuring the appropriate local delivery rate is displayed at checkout. It was a pleasure working with you to get everything set up exactly as needed. If you have any questions or need assistance in the future, please don't hesitate to reach out. Cheers, Jessica
Exc atencion al cliente
¡Muchas gracias por tu reseña! Me alegra saber que tuviste una excelente experiencia con nuestro servicio de atención al cliente. Comentarios como el tuyo nos motivan a seguir brindando el mejor soporte posible. Gracias por elegir Zapiet - Rates by Zip Code. Si necesitas ayuda en el futuro, no dudes en contactarnos. Srivastav
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