All reviews

Rating Breakdown

  • 5
    92% (101 ratings)
  • 4
    4% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 87% (96)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 12, 2026

I just got it set up. I am hoping for good things, but so far so good.

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful 5-star review! I’m really glad to hear the setup has gone smoothly and that everything is off to a great start. Rates by Zip Code is built to give you simple and reliable control over your delivery zones and pricing, so I’m excited for it to continue supporting your store as you grow. If you ever need any help fine-tuning your zip code settings or making the most of the app’s features, I’m always here and happy to assist. Srivastav

5 / 5 Share

April 11, 2026

Outstanding support & service!

Using app

About 3 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the wonderful 5-star review! I truly appreciate your kind words and I’m really glad to hear that the support and service stood out for you. It’s great to know Rates by Zip Code is helping your store manage delivery zones and pricing smoothly and reliably. If you ever need any further assistance with your zip code setup or delivery configurations, I’m always here and happy to help. Srivastav

5 / 5 Share

April 9, 2026

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi Ian, The issue with Google Calendar has now been fixed, so everything should be working smoothly for you. Thank you as well for your 5‑star review. If you need any help, feel free to reach out. Warm regards, Salaj

5 / 5 Share

April 3, 2026

The app works very well and makes it easy to set delivery rates based on zip codes. The setup was smooth and the features are clear and flexible. It is especially useful for local deliveries where you need control over different zones and pricing. The support is fast and helpful. Highly recommended for stores looking for a simple and reliable solution for zip code–based shipping.

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the wonderful 5-star review! I’m really glad to hear that Rates by Zip Code is working well for your store and making it easy to manage your local delivery zones and pricing. It’s great to know the setup felt smooth and that the flexibility of the app is supporting your needs. Your kind words about the support truly mean a lot. If you ever need any assistance or want help fine-tuning your setup further, I’m always here and happy to help. Srivastav

5 / 5 Share

April 7, 2026

Works wonderfully! and great support. Had a minor issue I needed help with and my support rep, Salaj, was super helpful and speedy! fixed my issue within minutes and told me exactly what was wrong and how they fixed it. Also had a support chat with Genesis that was super helpful!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Katie, Thank you so much for the wonderful review! We are all so glad we could help you get those order settings sorted out. It was a pleasure chatting with you, and I’ll be sure to pass your kind words along to Salaj as well. He’ll be thrilled to hear your feedback. We’re here whenever you need us. Happy selling! Best regards, Genesis (and the Zapiet Team)

5 / 5 Share

March 27, 2026

I recognized his name from the last time her helped me because he was so amazing. I was fortunate enough to get him again and he helped me out tremendously. I have never found anyone inside or outside the Shopify platform that works as good as this guy. He truly is a blessing to your company and has be a total blessing to me. Thank you again!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this truly incredible 5-star review! Your kind words genuinely mean a lot to me, and I’m really grateful for your trust and continued support. It’s always a pleasure assisting you, and I’m so glad I could help resolve everything smoothly once again. Hearing that the experience made such a positive difference truly means a lot. If you ever need anything at all, I’m always here and happy to help. Srivastav

5 / 5 Share

March 24, 2026

Thank you SALAJ for your nice and prompt support!

Store

FLOVERS

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi Celia, Thank you very much for your 5-star review and for your patience while we worked on this. I’m glad we were able to identify the issue related to checkout and fixed that asap without causing any downtime. I’m happy to hear that you were able to test the checkout after the adjustments and confirm that everything is now working as expected. If you ever need any further assistance or have any questions in the future, please don’t hesitate to reach out. I’ll be more than happy to help. Thank you again for your time and for the positive support rating. It is greatly appreciated! 😊 Warm Regards, Salaj

5 / 5 Share

March 17, 2026

Genesis was super helpful today! (:

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Erika, This absolutely made my day, thank you so much for your kind words! It was truly a pleasure helping you out, and I’m so happy we could get everything sorted together. If you ever need anything else, I’m always here for you! Wishing you a wonderful day, Genesis

5 / 5 Share

March 17, 2026

Great work! I had some tech issue and finally it has been reloved. Thanks Team

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your kind review! I’m really happy to hear that I could help you resolve the issues. If you ever need any assistance in the future, please don’t hesitate to reach out. Best regards Betty

5 / 5 Share

March 12, 2026

Srivastav was super communicative, helpful, and efficient

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I truly appreciate your kind words and I’m glad I could help resolve everything smoothly. It means a lot to know the support was clear, helpful, and efficient. If you ever need anything again, I’m always here and happy to assist. Srivastav

5 / 5 Share

March 11, 2026

Maria was really helpful and patient. She was able to problem shoot and explain why there were issues. She resolved everything and even created a Loom video to show how to navigate the platform. Thanks Maria!

Store

Choux

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Kathleen! Thank you for such a lovely review! It was a pleasure to guide you through our apps. If you need anything else in the future do not hesitate in reaching back here. Wishing you a lovely day, María

5 / 5 Share

March 5, 2026

Jessica was helpful, personable, funny and quickly fixed the problem we were experiencing, woot woot! Thanks Jessica!

Using app

About 5 years

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for the wonderful review and for using our Zapiet - Rates by Zip Code app! I’m really glad I could help get the issue sorted quickly. It was a pleasure chatting with you, and I truly appreciate the kind words. If you ever need anything else, our team is always here to help. Woot woot! Cheers, Jessica

5 / 5 Share

March 4, 2026

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Rujira for taking the time to leave a review! I'm so pleased to have helped and get the correct rate from our Zapiet - Rates by Zip Code app to generate to checkout. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica

5 / 5 Share

March 3, 2026

support is really wonderful.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Laura, Thank you very much for taking the time to leave a review, it's much appreciated! I'm so glad to have helped and get your rates within our Zapiet - Rates by Zip Code app up and working. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica

5 / 5 Share

March 10, 2026

great help from the support team! ROCKSTAR

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to leave a 5-star review for our Zapiet - Rates by Zip Code app. We are very grateful for your support and happy to hear you are enjoying the app. If you ever have any questions or need assistance, please feel free to reach out. Our team is always glad to help. Cheers, Jessica

5 / 5 Share

Feb. 25, 2026

Maria in support is great

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi there! Thank you for your review! If you need help down the line do not hesitate in reaching back, we are always happy to assist. All the best, María

5 / 5 Share

Feb. 21, 2026

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you very much for taking the time to leave a review, it's much appreciated! If you have any more questions or need any further assistance with our Zapiet - Rates by Zip Code app, please do not hesitate to send a message. All the best, Rutvik

5 / 5 Share

Feb. 19, 2026

Great app! Simple and straightforward to use

Using app

8 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi Jackie, Thank you very much for taking the time to leave your review, it's really appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica

5 / 5 Share

Feb. 18, 2026

Great app!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sara! Thanks so much for taking the time to leave a review. We’re really glad we could assist you. Don’t hesitate to reach out if you need anything else. Best regards Betty

4 / 5 Share

Feb. 11, 2026

Allan was great; the tech issues are the only reason it's not 5 stars. Despite the tech challenges, Allan consistently picked back up the conversation and helped me navigate the issues efficiently.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

Developer Reply

Hi! Thank you so much for the feedback. I’m glad I could help you navigate those hurdles efficiently. I truly appreciate your patience while we worked through the tech challenges to get your shipping rates by zip code running smoothly. We are constantly improving our app's performance to ensure a 5-star experience for every merchant. If you need more help with your shipping zones or store setup, please don't hesitate to reach out! Best, Allan