All reviews

Rating Breakdown

  • 5
    88% (59 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 1, 2023

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Here is my response: Hi Thank you so much for a 5-star rating 🌟 . We're happy that we could assist you with our apps: Zapiet - Pickup + Delivery app and Zapiet - Rates by Zip Code . Your feedback means a lot to us, and if you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here and ready to assist you anytime! 😊 Warm regards Betty

5 / 5 Share

Oct. 24, 2023

Love this App. It does everything as advertised but what deserves 5 stars is their customer support! They are knowledgeable, professional and helpful. They are quick to respond and they follow up in a timely manner when they don’t know the answer or can’t fix the issues right away. Kudos to Klaudia and Jeanette for their support with my recent issues with Shopify checkout.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the awesome review! We're delighted that you're happy with Zapiet - Rates by Zip Code and our support team. If you ever need more assistance, just give us a shout. We're here for you! 😊🌟 - Jeanette & Klaudia

5 / 5 Share

Aug. 22, 2023

Allows us to limit delivery to specific postal codes with varying rates in a robust manner. Their support is AMAZING. (Jessica) They respond quickly, explain issues well, and resolve the problems.

Store

Modloft

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi David, Thank you very much for your review :) It was my pleasure helping you via email to get your zones and rates set up in our Delivery Rates by Zip Code app. If you have any other questions or need any further assistance, please do let us know. Kind regards, Jessica

5 / 5 Share

March 29, 2023

The Zapiet apps are on the pricey side, but they offer the best functionality and customer service is great! We have tried other delivery and pickup apps, but Zapiet is the best fit for our needs. So for us, it's worth it!

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there! It was really nice assisting you with our Delivery Rates by Zip Code and Pickup + Delivery apps today Should you need anything else down the road do not hesitate in reaching back here, we are always happy to help out. Best, María

5 / 5 Share

March 1, 2023

Jayne is an absolute superstar and was so patient with me getting this all set up. Does exactly what we need it to do!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Happy to assist you in setting up Zapiet ‑ Rates by Zip Code today. If you need anything in the future the whole team is here to help! Jayne

5 / 5 Share

Sept. 29, 2022

Jessica and the entire team at Zapiet are amazing. Love the support and customer service so much!!!

Store

Feast

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Brittany, Thank you so much for your lovely words and kind review. It was my pleasure helping you today with Delivery Rates by Zip Code & Store Pickup + Delivery. If you have any other questions, please do let us know Cheers, Jessica

5 / 5 Share

June 14, 2022

Fast and amazing customer service! I wish Zapiet had more apps. I also use their Delivery Rates by Zip Code app and have loved what it's doing for my delivery business!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 1, 2022

The support I received from Klaudia was amazing. Thanks again for being so patient and helping me out.

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Josh, Thank you for your kind words and continued support! It was truly a pleasure assisting you today. Cheers, Klaudia

5 / 5 Share

May 26, 2022

With Shopify not able to configure UK postcodes, this app and its advanced wildcard matching feature is perfect to make sure your delivery goes to the right postcode areas. The app is easy to understand and the support team were quick to respond and help with any assistance i required.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! Our dev team is always hard at work with improvements such as this and this kind of feedback goes a long way for the whole team. Stephane

5 / 5 Share

May 24, 2022

Great features and awesome client support! The tool answers very well to our needs. Keep going Zapiet team, thanks for all.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you for taking time to leave such a lovely review! It is so great to hear that Delivery Rates by Zip Code has been able to provide the solutions needed for your business. It was a pleasure to assist on live chat the other day- you know where we are if you need anything else. Best wishes, Kitty

5 / 5 Share

May 23, 2022

Great app, simple, works perfectly and support can't do enough! Has enabled us to be able to offer specific delivery options per postcode

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the awesome review! We take great pride in helping our merchants. Stephane

5 / 5 Share

May 19, 2022

Jessica is great at customer service! Very nice and knowledgeable and personable. The customer service for Zapiet apps is fast and great.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and review! It was so nice chatting with you earlier today and as I mentioned, please do reach back out if you have any other questions or need any further assistance. Best wishes, Jessica

5 / 5 Share

May 18, 2022

Recientemente instalé la aplicación y quería que durante el período de prueba todo quede funcionando como necesitaba, el servicio y atención ha sido muy útil y directo en cuanto a las respuestas a todas mis dudas por lo que definitivamente la conservaré.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Buenas tardes, Fue muy agradable conversar con usted hoy y prepararlo todo con nuestra aplicación Delivery Rates by Zip Code. Me alegra mucho saber que está funcionando para usted y las necesidades de su tienda. Si tiene alguna otra pregunta, no dude en enviarnos un mensaje. Gracias, Jessica

5 / 5 Share

April 21, 2022

I use this app for my customers to select in store pick up or delivery along with their delivery by zip code app. they make it super easy for both my customers and us to navigate. Their customer service is top notch as well!

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

March 15, 2022

Flora resolved my minor issue within 5 minutes! Excited to start selling and for our customers to be able to have our products delivered

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Lillian, Thank you very much for your lovely review! I am glad I was able to help you get set up today. Please don't hesitate to reach out should you need anything else. All the best, Flora

5 / 5 Share

Oct. 25, 2021

Great customer service! Jessica was super helpful and quick in helping me trouble shoot an issue I was having with set up.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you very much for your kind words and review! It was so nice chatting with you today and I am so glad that I was able to help you get set up . If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica

5 / 5 Share

July 13, 2021

Fantastic app and even better service! Stephane helped us out in setting up the app and responded within a few minutes with the questions we had. A+

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the awesome review! We're always here and happy to help. Stephane

5 / 5 Share

July 7, 2021

This app does exactly what I needed. We use it to block off shipping zipcodes and it works well for that. I had some questions with setup and their support team was wonderful and patient. They even helped setup when I was missing what to do.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you very much for your kind words and the lovely review. It was great chatting with you and helping you set up our Delivery Rates by Zip Code app for your shipping needs. If you have any questions down the road or need any assistance, please jump on our live chat and we will be happy to help . Cheers, Jessica

5 / 5 Share

May 11, 2022

We use this app to display same day / next day shipping rates to select postal codes only, in addition to our regular Shopify shipping rates and it works great in doing this - our new rates only display to people in our custom list! Had a rate display hiccup upon set up and Jessica from support was fantastic in identifying and solving it for us quickly via chat - now everything is running smoothly! Overall I would recommend this app if you're looking to customize your rates beyond what Shopify offers by default. Update: Using this app now to move my curbside pickup shipping rates to limit them to a smaller segment of customers than what I had previously set up via Shopify basic shipping settings. Works great! Thanks Stephane for your help - I am so happy to know I can display multiple rates with different names to my customers at the same time. Fantastic.

Using app

Over 2 years

Total reviews

10

Average rating

4.9

5 / 5 Share

May 3, 2021

Jessica helped us setting up the App and was great to talk with ur and get her support. Easy to install and working fine, from Portugal :)

Store

besushi

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, It was really great chatting with you and I'm so glad that you are all set and ready to go. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica