All reviews

Rating Breakdown

  • 5
    90% (70 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    5% (4 ratings)

Reviews with Text

  • 91% (71)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2024

Great app that is user friendly, customer friendly and comes with a great support team. Highly recommend, it really helps us optimize revenue and helps our customers understand the delivery and pick up options available.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Simon for taking the time to leave such a lovely review It's always a pleasure chatting with you and helping with our Delivery Rates by Zip Code app which you have integrated with our Zapiet - Pickup + Delivery app. If you have any questions or need any assistance, please do reach out. Kind regards, Jessica

5 / 5 Share

Feb. 9, 2024

One again, Jess saved the day, Zapiet is such a great company and great product, no wonder Shopify showcase them at every Editions. Great product fam! Andrew, I swear, give Jess a raise!

Using app

6 months

Total reviews

22

Average rating

5.0

Developer Reply

Thank you very much for leaving such a lovely review for our Delivery Rates by Zip Code app Simon It's always a pleasure chatting with you and finding the best solution for you and your store. Warmest regards, Jessica

5 / 5 Share

Jan. 16, 2024

Perfect app for customizing shipping rates by province or region. I had a few issues with getting it working, and the customer support was excellent in assisting me to see where I had gone wrong. Highly recommended.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Greg, Thanks for the great review! Your recommendation means a lot to us! We're glad our app is working well for customizing shipping rates by province or region. If you have any more questions or need further assistance, feel free to reach out. Cheers, Klaudia

5 / 5 Share

July 11, 2024

Jeanette just helped me change the name of one of my rate and she was really patient. Thank you Jeanette! Not only you made my day, but you also helped my clients navigate a better website. Thank you thank you Jeanette!

Using app

About 4 years

Total reviews

2

Average rating

3.0

Developer Reply

Hello Josée, Thank you for kind words ! You're always welcome to write me back if there is anything else I can assist you with. If I made your day, please note that you also made mine All the best, Sandy

5 / 5 Share

Nov. 8, 2023

The support team get to you right away when there'sm an issue.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you very much for your review! I was glad to help you with the different zip codes and zones in our Delivery Rates by Zip Code app and making sure that the correct rates appear at checkout. If you have any other questions down the road, please do not hesitate to send us a message. Best wishes, Jessica

5 / 5 Share

Nov. 1, 2023

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Here is my response: Hi Thank you so much for a 5-star rating 🌟 . We're happy that we could assist you with our apps: Zapiet - Pickup + Delivery app and Zapiet - Rates by Zip Code . Your feedback means a lot to us, and if you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here and ready to assist you anytime! 😊 Warm regards Betty

5 / 5 Share

Oct. 24, 2023

Love this App. It does everything as advertised but what deserves 5 stars is their customer support! They are knowledgeable, professional and helpful. They are quick to respond and they follow up in a timely manner when they don’t know the answer or can’t fix the issues right away. Kudos to Klaudia and Jeanette for their support with my recent issues with Shopify checkout.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the awesome review! We're delighted that you're happy with Zapiet - Rates by Zip Code and our support team. If you ever need more assistance, just give us a shout. We're here for you! 😊🌟 - Jeanette & Klaudia

5 / 5 Share

Aug. 22, 2023

Allows us to limit delivery to specific postal codes with varying rates in a robust manner. Their support is AMAZING. (Jessica) They respond quickly, explain issues well, and resolve the problems.

Store

Modloft

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi David, Thank you very much for your review :) It was my pleasure helping you via email to get your zones and rates set up in our Delivery Rates by Zip Code app. If you have any other questions or need any further assistance, please do let us know. Kind regards, Jessica

5 / 5 Share

March 29, 2023

The Zapiet apps are on the pricey side, but they offer the best functionality and customer service is great! We have tried other delivery and pickup apps, but Zapiet is the best fit for our needs. So for us, it's worth it!

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there! It was really nice assisting you with our Delivery Rates by Zip Code and Pickup + Delivery apps today Should you need anything else down the road do not hesitate in reaching back here, we are always happy to help out. Best, María

5 / 5 Share

March 1, 2023

Jayne is an absolute superstar and was so patient with me getting this all set up. Does exactly what we need it to do!

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Happy to assist you in setting up Zapiet ‑ Rates by Zip Code today. If you need anything in the future the whole team is here to help! Jayne

5 / 5 Share

June 14, 2022

Fast and amazing customer service! I wish Zapiet had more apps. I also use their Delivery Rates by Zip Code app and have loved what it's doing for my delivery business!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 1, 2022

The support I received from Klaudia was amazing. Thanks again for being so patient and helping me out.

Using app

39 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Hi Josh, Thank you for your kind words and continued support! It was truly a pleasure assisting you today. Cheers, Klaudia

5 / 5 Share

May 26, 2022

With Shopify not able to configure UK postcodes, this app and its advanced wildcard matching feature is perfect to make sure your delivery goes to the right postcode areas. The app is easy to understand and the support team were quick to respond and help with any assistance i required.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! Our dev team is always hard at work with improvements such as this and this kind of feedback goes a long way for the whole team. Stephane

5 / 5 Share

May 24, 2022

Great features and awesome client support! The tool answers very well to our needs. Keep going Zapiet team, thanks for all.

Using app

7 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi there, Thank you for taking time to leave such a lovely review! It is so great to hear that Delivery Rates by Zip Code has been able to provide the solutions needed for your business. It was a pleasure to assist on live chat the other day- you know where we are if you need anything else. Best wishes, Kitty

5 / 5 Share

May 23, 2022

Great app, simple, works perfectly and support can't do enough! Has enabled us to be able to offer specific delivery options per postcode

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the awesome review! We take great pride in helping our merchants. Stephane

5 / 5 Share

Sept. 5, 2025

Jessica was prompt, knowledgeable and friendly resolving my issue. It's good to know that there's an actual human dedicated to fixing my store's issues.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Scott, Thank you very much for taking the time to leave such a lovely review! It was a pleasure helping you with our Zapiet - Rates by Zip Code app for your shipping rates. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Nov. 10, 2025

Tuve problemas y Jessica fue muy amable en arreglarlos. ¡Gran aplicación, es muy útil!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchas gracias Claudia por tu reseña! Me alegra saber que pude ayudarte a resolver los problemas y que encuentras útil nuestra aplicación. ¡Tu apoyo significa mucho para nosotros! Con un saludo cordial, Jessica

5 / 5 Share

Sept. 24, 2025

Jessica was amazing in trouble shooting my issues with online ordering (turns out I had put a max cart limit!). I use this app for my customers to select in store pick up or delivery along with their delivery by zip code app. they make it super easy for both my customers and us to navigate. Their customer service is top notch as well!

Using app

Over 5 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for your kind words, Amanda! I’m so glad we were able to get the issue with the cart limit sorted out. It’s wonderful to hear that Zapiet - Rates by Zip Code is making things easier for both you and your customers, and that our support has been helpful along the way. We truly appreciate you taking the time to share your experience! As always...if you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

March 15, 2022

Flora resolved my minor issue within 5 minutes! Excited to start selling and for our customers to be able to have our products delivered

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Lillian, Thank you very much for your lovely review! I am glad I was able to help you get set up today. Please don't hesitate to reach out should you need anything else. All the best, Flora

5 / 5 Share

July 7, 2021

This app does exactly what I needed. We use it to block off shipping zipcodes and it works well for that. I had some questions with setup and their support team was wonderful and patient. They even helped setup when I was missing what to do.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you very much for your kind words and the lovely review. It was great chatting with you and helping you set up our Delivery Rates by Zip Code app for your shipping needs. If you have any questions down the road or need any assistance, please jump on our live chat and we will be happy to help . Cheers, Jessica