All reviews

Rating Breakdown

  • 5
    92% (103 ratings)
  • 4
    4% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 88% (98)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 24, 2023

Love this App. It does everything as advertised but what deserves 5 stars is their customer support! They are knowledgeable, professional and helpful. They are quick to respond and they follow up in a timely manner when they don’t know the answer or can’t fix the issues right away. Kudos to Klaudia and Jeanette for their support with my recent issues with Shopify checkout.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the awesome review! We're delighted that you're happy with Zapiet - Rates by Zip Code and our support team. If you ever need more assistance, just give us a shout. We're here for you! 😊🌟 - Jeanette & Klaudia

5 / 5 Share

Aug. 22, 2023

Allows us to limit delivery to specific postal codes with varying rates in a robust manner. Their support is AMAZING. (Jessica) They respond quickly, explain issues well, and resolve the problems.

Store

Modloft

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi David, Thank you very much for your review :) It was my pleasure helping you via email to get your zones and rates set up in our Delivery Rates by Zip Code app. If you have any other questions or need any further assistance, please do let us know. Kind regards, Jessica

5 / 5 Share

March 29, 2023

The Zapiet apps are on the pricey side, but they offer the best functionality and customer service is great! We have tried other delivery and pickup apps, but Zapiet is the best fit for our needs. So for us, it's worth it!

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there! It was really nice assisting you with our Delivery Rates by Zip Code and Pickup + Delivery apps today Should you need anything else down the road do not hesitate in reaching back here, we are always happy to help out. Best, María

5 / 5 Share

March 1, 2023

Jayne is an absolute superstar and was so patient with me getting this all set up. Does exactly what we need it to do!

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Happy to assist you in setting up Zapiet ‑ Rates by Zip Code today. If you need anything in the future the whole team is here to help! Jayne

5 / 5 Share

June 14, 2022

Fast and amazing customer service! I wish Zapiet had more apps. I also use their Delivery Rates by Zip Code app and have loved what it's doing for my delivery business!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 1, 2022

The support I received from Klaudia was amazing. Thanks again for being so patient and helping me out.

Using app

39 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Hi Josh, Thank you for your kind words and continued support! It was truly a pleasure assisting you today. Cheers, Klaudia

5 / 5 Share

May 26, 2022

With Shopify not able to configure UK postcodes, this app and its advanced wildcard matching feature is perfect to make sure your delivery goes to the right postcode areas. The app is easy to understand and the support team were quick to respond and help with any assistance i required.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! Our dev team is always hard at work with improvements such as this and this kind of feedback goes a long way for the whole team. Stephane

5 / 5 Share

May 24, 2022

Great features and awesome client support! The tool answers very well to our needs. Keep going Zapiet team, thanks for all.

Using app

7 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi there, Thank you for taking time to leave such a lovely review! It is so great to hear that Delivery Rates by Zip Code has been able to provide the solutions needed for your business. It was a pleasure to assist on live chat the other day- you know where we are if you need anything else. Best wishes, Kitty

5 / 5 Share

May 23, 2022

Great app, simple, works perfectly and support can't do enough! Has enabled us to be able to offer specific delivery options per postcode

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the awesome review! We take great pride in helping our merchants. Stephane

5 / 5 Share

Sept. 5, 2025

Jessica was prompt, knowledgeable and friendly resolving my issue. It's good to know that there's an actual human dedicated to fixing my store's issues.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Scott, Thank you very much for taking the time to leave such a lovely review! It was a pleasure helping you with our Zapiet - Rates by Zip Code app for your shipping rates. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Sept. 24, 2025

Jessica was amazing in trouble shooting my issues with online ordering (turns out I had put a max cart limit!). I use this app for my customers to select in store pick up or delivery along with their delivery by zip code app. they make it super easy for both my customers and us to navigate. Their customer service is top notch as well!

Using app

Over 5 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for your kind words, Amanda! I’m so glad we were able to get the issue with the cart limit sorted out. It’s wonderful to hear that Zapiet - Rates by Zip Code is making things easier for both you and your customers, and that our support has been helpful along the way. We truly appreciate you taking the time to share your experience! As always...if you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

March 15, 2022

Flora resolved my minor issue within 5 minutes! Excited to start selling and for our customers to be able to have our products delivered

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Lillian, Thank you very much for your lovely review! I am glad I was able to help you get set up today. Please don't hesitate to reach out should you need anything else. All the best, Flora

5 / 5 Share

July 7, 2021

This app does exactly what I needed. We use it to block off shipping zipcodes and it works well for that. I had some questions with setup and their support team was wonderful and patient. They even helped setup when I was missing what to do.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you very much for your kind words and the lovely review. It was great chatting with you and helping you set up our Delivery Rates by Zip Code app for your shipping needs. If you have any questions down the road or need any assistance, please jump on our live chat and we will be happy to help . Cheers, Jessica

5 / 5 Share

May 11, 2022

We use this app to display same day / next day shipping rates to select postal codes only, in addition to our regular Shopify shipping rates and it works great in doing this - our new rates only display to people in our custom list! Had a rate display hiccup upon set up and Jessica from support was fantastic in identifying and solving it for us quickly via chat - now everything is running smoothly! Overall I would recommend this app if you're looking to customize your rates beyond what Shopify offers by default. Update: Using this app now to move my curbside pickup shipping rates to limit them to a smaller segment of customers than what I had previously set up via Shopify basic shipping settings. Works great! Thanks Stephane for your help - I am so happy to know I can display multiple rates with different names to my customers at the same time. Fantastic.

Using app

About 1 year

Total reviews

10

Average rating

4.9

5 / 5 Share

March 30, 2021

Unfortunately, Shopify subscriptions do not recognize the Shopify delivery. This app is solving our problem! We are now able to offer our immediate zipcodes free delivery and then shipping for the rest of the US. I had trouble setting it up and the customer service was really great and quick! Recommended if you need this feature.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for the kind review. I'm glad that you have found our team helpful in regards to getting all your questions answered and making an improved user experience within your store. You know where we are if you need any more help! Jayne

5 / 5 Share

Feb. 24, 2021

What another great App by Zapiet!...We use the Store pickup & delivery app and this app and they are both excellent! There support is spot on, when ever i have reached out to them on there Facebook page have always replied almost instantly! Sam is a legend and has helped me out no end with anything i did not understand or any issues. Zapiet is by far my favourite App provider and just wish they would bring out more!!!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

App has become a lot more reliable over the past 2 years and support is super fast. Super impressed with all the improvements this team has made!

Store

Butter&

Using app

Over 4 years

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to share your experience with our Delivery Rates by Zip Code app! We’re thrilled to hear that you’ve noticed the improvements over the past two years and that our support team has been able to meet your expectations. Your feedback means the world to us, and it motivates us to keep improving and providing the best possible service. If you have any other questions down the road, please do not hesitate to send us a message. We’re always here to help! Thanks again for your support—it truly makes a difference. Cheers, Andy

5 / 5 Share

Jan. 22, 2021

Have been using this app for 12 months and it is great! Support is excellent too, I had an issue and they responded within 15 mins of sending through and fixed the issue.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Sandy was so amazing! Quickly explained where I'd gone wrong and fixed my issues, you're doing an amazing job guys!

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It has been a pleasure to work on your store :D Don't hesitate to reach back to me, if there is anything else I can do to help you. Thank you for having took the time to come leave this review! Wishing you a lovely day. - Sandy

5 / 5 Share

June 10, 2020

Highly recommend. Being a UK store owner i needed to split mainland post codes from Northern Ireland, Scottish Highlands, Isle of Man etc. Shopify don't currently have this option on there shipping rates even though people have asked for it for the last 7 years. However this app is a game changer, easy to use and it helped me set all the postcode zones up effortlessly. i have tried all the other apps that offer a similar system, Parelify, better shipping etc but by far this was the best. Great Job Guys!

Using app

About 23 hours

Total reviews

2

Average rating

5.0