All reviews

Rating Breakdown

  • 5
    96% (108 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 76% (85)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 30, 2026

Excellent app with truly outstanding support FileFlare has been a great solution for our digital downloads. The delivery page is clean, secure, and user-friendly (especially with the video instructions we requested). What really stands out is the support team. They've been extremely responsive and helpful twice now: - Added the ability to embed videos directly in the delivery page editor when we asked. - Performed a bulk edit on all our imported historical orders to restrict access and protect our version policy. They're even working on a longer-term solution for per-order file snapshots. This level of support is rare and very much appreciated. Highly recommend FileFlare, especially if you value a team that listens and acts.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

I can’t praise this app enough! It’s easy to use and very straightforward. I love that I can manage a large library of digital products and the app handles it without slowing down. My favorite feature is the option send updates to my customers when I make changes. It's a much needed feature in my case since version updates happen often. Files are delivered instantly and, and I never had issues with customers not receiving their downloads. The support has been fantastic. In the beginning, the team helped me import items from another app, and since then, over the past 2 years of using it, everything worked exactly as it should. I didn't need to contact support since. Big thanks to the team for an amazing app that my business can't run without!

Using app

Over 2 years

Total reviews

12

Average rating

4.5

Developer Reply

We love hearing that Fileflare has become an important part of running your business! It genuinely means a lot to the whole team. Thank you so much for taking the time to leave this review :)

5 / 5 Share

March 18, 2026

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 10, 2026

I sell campervan digital products via Shopify. The Fileflare App works as advertised. I build the product as a PDF. Then add the Shopify product listing. The last operation is to connect the PDF with the listing for purchase and download. It all works. When I did have a refresh question I sent a support ticket. The auto reply had a suggestion link. I saw the fix. It was one click. Shortly after, a Fileflare support person reached out to followup. I told them to cancel the support ticket as the issue was resolved. I gave the rating as 4 stars, as 5 stars is often suspect. AlmostRvPerfect.com

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the kind words! We completely respect the 4-star philosophy, but if there's ever a way to earn that 5th star, let us know. We're happy to help! :)

5 / 5 Share

March 10, 2026

Fileflare has been the perfect and most essential app for my digital store. It's super easy to use, and offers all the functionality one would need from a digital downloads app. The customer support teams is also refreshingly easy to communicate with. Would highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We work hard to keep Fileflare feeling simple without losing out on functionality - it's great to hear that balance is landing well for you. Really appreciate the kind words about support too. 🙏

5 / 5 Share

March 4, 2026

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Love this app. Customer service is super quick with response and is always ready to fix any issues in a timely manner. Nothing but positive experience with them so far.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Especially glad to hear the support experience has been consistently good. We'll keep it up!

5 / 5 Share

Feb. 27, 2026

Fileflare is a lifesaver! Ian is quick to respond, and the app itself has been seamlessly working.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Ian here, thank you! Making the whole team read this one. 😄

5 / 5 Share

Feb. 16, 2026

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

works great!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 30, 2026

péssimo APP! não instale e nem compre. Não tem segurança para download qualquer um pode baixar. Não presta!

Using app

3 months

Total reviews

2

Average rating

1.0

5 / 5 Share

Dec. 31, 2025

Simple and just works. Enough said!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2026

FileFlare makes delivering digital products effortless. Everything runs smoothly, downloads are secure, and setup was quick and easy. Highly recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Store

ec2a

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

hasta el momento todo perfecto

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2025

thank you for the fact that it is easy and always works!

Using app

Over 1 year

Total reviews

23

Average rating

4.8