Discount Ninja Promo Engine
Discount Ninja - A powerful promotion engine for Shopify
Rating
4.5
feedback
233
chart
#1,274
All reviews
Rating Breakdown
June 27, 2024
We've been using Discount Ninja for quite some time now. It is an awesome app which ticks all our boxes. Customer service is prompt and very helpful. Highly recommended.
June 8, 2024
Very Helpful and respond pretty quickly to questions. Thanks again for the help. ITA Sports
June 5, 2024
Discount Ninja has been very helpful for us in making promotions EASY for our customers. Shopify has a lot of limitations around discounts and promotions (i.e. automatically adding promo items to a cart, etc.). DN's support team has also been extremely helpful. Highly recommended!
June 3, 2024
I got the great support from the support team very quick too solve the issue was encountered. Strong recommended Discount Ninja app !
June 2, 2024
able to do most of the promotion we run in store & see the promotion results. However when we want to promotion such as 2 for $12 it'll be difficult as the 3rd item on the cart won't be its original price but $6. Overall would recomend as this app has helped us with plenty of promotions we want to run.
May 16, 2024
Discount Ninja is an invaluable app for our store. We've tested every GWP app in the Shopify App Store, and Discount Ninja stood out because it does exactly what we need. While other apps come close, none match the performance of Discount Ninja. There is a bit of a learning curve, but once you get the hang of it, you'll love it. The app developer is incredibly responsive. I've made three suggestions to improve the app, and two have already been implemented, with the third in the works. It's great to see a team that listens to feedback and continuously improves their product. If another app conflicts with Discount Ninja, the other app goes—that's how essential it is to us. We highly recommend Discount Ninja for anyone looking for a reliable and effective GWP solution.
May 12, 2024
We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.
May 9, 2024
This app is exactly what we needed for stacking discounts and can handle multiple discounts at once. Is easy and intuitive to use. Once set up and scheduled works seamlessly in the background. The interface is a little glitchy at times but overall works well and I'd recommend. Support is responsive and any issues are resolved quickly.
April 15, 2024
The team at Discount Ninja are amazing. I have had a number of questions over the time that I have been using the app and they are always timely, friendly and on the job! The app performs well for my needs and I definitely recommend.
April 1, 2024
Full featured for our needs with the ability to do extremely specific as well as general sales. The Swiss-Army-Knife of apps. When needed, technical support is expedient and on target. Used continuously for the past 2 years and no plans to change.
March 25, 2024
One of the best discount apps for Discounts, with an amazing customer support. We've been using it for a year so far.
March 28, 2024
Lots of promotions types and flexibility to create the promos at product level and cart level. Our team was experiencing slowness issues with the app with large number of promotions, we contacted the support and the leadership team were quick to jump on this and fix the issue very quickly. Speed has improved significantly and we appreciate the support from them.
Feb. 2, 2024
Been using Discount Ninja for almost 3 years now and really helps setup multi level discounts when you're wanting automatic discounts like 'add 4 items to your bag to get xx discount'. Shopify should offer this as standard but that's just Shopify for you. Tried other discount apps in the past but Discount Ninja is the one that I've found works the best. Super fast customer support too even out of hours. Recently spoke with Manuel who helped solve quite a large issue with the website in less than 15 minutes. Would recommend.
Thank you so much for your kind words! We're thrilled to hear that Discount Ninja has been a valuable asset for your business over the past three years. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!
Jan. 31, 2024
Customer service is the worst. They send me text with childish content that doesn't seem like a businessman. There is a high possibility that some problems will occur when installing the app. Therefore, customer service is very important. This app is not recommended. If you encounter any problems and some errors occur, there is a high possibility that you will regret implementing the app.
We're sincerely sorry for the difficulties you encountered, especially with the integration with the Transcy app to help you with Japanese text and currency. Your feedback is crucial, and we're dedicated to resolving compatibility issues. As suggested before, we're happy to extend your trial and collaborate on solutions. Your satisfaction means everything to us. Thank you for your understanding.
Jan. 24, 2024
Awesome app that does all the things you've been hoping for when it comes to displaying discounts. Customer support team is quick to respond and resolve issues. My ONLY complaint is that it's a pain to install and requires the team to do it for you if you're code illiterate. But I do get it, because it involves editing some pretty intricate parts of your back end. Overall, highly recommend.
Dec. 18, 2023
I'm very impressed with the fantastic support we've received from the app team! They're incredibly responsive and always ready to help! We've only scratched the surface of all the features available, but we're excited to dive in and explore all the possibilities.
Thank you for your wonderful feedback! We're thrilled to hear that you've had a positive experience with our support team over the last three years. We're here to assist you every step of the way.
Dec. 5, 2023
5 STAR TEAM! Customer services is fast and amazing. Apps is easy to manage.