All reviews

Rating Breakdown

  • 5
    79% (191 ratings)
  • 4
    4% (10 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (6 ratings)
  • 1
    13% (32 ratings)
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4 / 5 Share

Nov. 4, 2024

Just started using the app and am impressed. The support is top notch which is priceless. We have so many more promotion options with which to engage our customers. I love the automation and ease once the promotion is set up. Look forward to learning and applying more!

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 4, 2024

We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 10, 2024

Overall, this is nice app with a lot of functionality. There's a little more to the initial setup than I thought, and a small learning curve once you get in there, but not too bad. Support has been good about getting back to me pretty quickly. I wish they had a bundled item feature, but they say it's coming. Also, the free shipping for spending $X option didn't work properly when I excluded certain hazmat products from applying. Their support team was going to look into that, and I have yet to hear anything. That was probably 2 weeks ago now.

Using app

2 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Oct. 8, 2024

We've been working with Discount Ninja for a few months now and have found the promo engine very intuitive, a lot of the features are super straight forward to configure and easy to manage too. Would highly recommend

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 23, 2024

Outstanding support team.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Great app normally. Very good at dealing with more complex discount setups. We have had to contact support a number of times, often for just small issues and they have normally been fixed quickly

Using app

Over 2 years

Total reviews

5

Average rating

4.4

1 / 5 Share

Aug. 28, 2024

We really wanted to use to use this app. It is unfortunately very difficult to use with very limited support. This impacts most of your core shopify files so if you decide to do this you really can't just go back.

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 4, 2024

Really helpful team of people. Would strongly recommend. Marcus

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2024

We've been using Discount Ninja for quite some time now. It is an awesome app which ticks all our boxes. Customer service is prompt and very helpful. Highly recommended.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2024

Very Helpful and respond pretty quickly to questions. Thanks again for the help. ITA Sports

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

Discount Ninja has been very helpful for us in making promotions EASY for our customers. Shopify has a lot of limitations around discounts and promotions (i.e. automatically adding promo items to a cart, etc.). DN's support team has also been extremely helpful. Highly recommended!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 3, 2024

I got the great support from the support team very quick too solve the issue was encountered. Strong recommended Discount Ninja app !

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2024

able to do most of the promotion we run in store & see the promotion results. However when we want to promotion such as 2 for $12 it'll be difficult as the 3rd item on the cart won't be its original price but $6. Overall would recomend as this app has helped us with plenty of promotions we want to run.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Discount Ninja is an invaluable app for our store. We've tested every GWP app in the Shopify App Store, and Discount Ninja stood out because it does exactly what we need. While other apps come close, none match the performance of Discount Ninja. There is a bit of a learning curve, but once you get the hang of it, you'll love it. The app developer is incredibly responsive. I've made three suggestions to improve the app, and two have already been implemented, with the third in the works. It's great to see a team that listens to feedback and continuously improves their product. If another app conflicts with Discount Ninja, the other app goes—that's how essential it is to us. We highly recommend Discount Ninja for anyone looking for a reliable and effective GWP solution.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2024

We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2024

GAME CHANGER!!!! and support is top notch!

Using app

5 months

Total reviews

6

Average rating

4.3

4 / 5 Share

May 9, 2024

This app is exactly what we needed for stacking discounts and can handle multiple discounts at once. Is easy and intuitive to use. Once set up and scheduled works seamlessly in the background. The interface is a little glitchy at times but overall works well and I'd recommend. Support is responsive and any issues are resolved quickly.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

April 27, 2024

Incredibile service

Using app

12 minutes

Total reviews

166

Average rating

4.9

5 / 5 Share

April 15, 2024

The team at Discount Ninja are amazing. I have had a number of questions over the time that I have been using the app and they are always timely, friendly and on the job! The app performs well for my needs and I definitely recommend.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 1, 2024

Full featured for our needs with the ability to do extremely specific as well as general sales. The Swiss-Army-Knife of apps. When needed, technical support is expedient and on target. Used continuously for the past 2 years and no plans to change.

Using app

Over 2 years

Total reviews

4

Average rating

5.0