Discount Ninja Promo Engine
Discount Ninja - A powerful promotion engine for Shopify
Rating
4.4
feedback
242
chart
#1,695
All reviews
Rating Breakdown
Review RSS Feed
Nov. 4, 2024
Just started using the app and am impressed. The support is top notch which is priceless. We have so many more promotion options with which to engage our customers. I love the automation and ease once the promotion is set up. Look forward to learning and applying more!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the Discount Ninja app and finding our support helpful. It’s great to know that the automation and promotion options are making a difference for you. We're excited to continue helping you grow 📈 and can't wait to see how you explore and apply more features. If you ever need assistance or have any questions, we're always here to help!
Nov. 4, 2024
We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.
Oct. 10, 2024
Overall, this is nice app with a lot of functionality. There's a little more to the initial setup than I thought, and a small learning curve once you get in there, but not too bad. Support has been good about getting back to me pretty quickly. I wish they had a bundled item feature, but they say it's coming. Also, the free shipping for spending $X option didn't work properly when I excluded certain hazmat products from applying. Their support team was going to look into that, and I have yet to hear anything. That was probably 2 weeks ago now.
Thank you so much for the amazing feedback! The free shipping issue has been resolved mid October! 🙌 We're grateful for your patience and excited to continue helping you grow with Discount Ninja!
Oct. 8, 2024
We've been working with Discount Ninja for a few months now and have found the promo engine very intuitive, a lot of the features are super straight forward to configure and easy to manage too. Would highly recommend
Wow, thank you for such an incredible review! 🌟 We're excited to hear you're finding the promo engine easy to use 💪
Sept. 18, 2024
Great app normally. Very good at dealing with more complex discount setups. We have had to contact support a number of times, often for just small issues and they have normally been fixed quickly
Thank you for the kind words! 🌟 We’re so glad the team was able to provide you with top-notch support. We’ll be sure to pass along your compliments—it’ll make their day! 😊
Aug. 28, 2024
We really wanted to use to use this app. It is unfortunately very difficult to use with very limited support. This impacts most of your core shopify files so if you decide to do this you really can't just go back.
Thank you for your feedback, and we're sorry to hear that you're having difficulty using the app. We want to assure you that we provide 24/7 support, and our team is always available to assist with any questions or issues you might encounter. Additionally, Discount Ninja has no impact on your core Shopify files, and uninstalling the app is as simple as a one-click process. We're here to help make your experience as smooth as possible, so please feel free to reach out to us anytime for assistance or guidance!
Aug. 4, 2024
Really helpful team of people. Would strongly recommend. Marcus
Thanks Marcus. We appreciate your kind review!
June 27, 2024
We've been using Discount Ninja for quite some time now. It is an awesome app which ticks all our boxes. Customer service is prompt and very helpful. Highly recommended.
We're so happy to hear how Discount Ninja is helping you with all your promotion needs! 🚀
June 8, 2024
Very Helpful and respond pretty quickly to questions. Thanks again for the help. ITA Sports
June 5, 2024
Discount Ninja has been very helpful for us in making promotions EASY for our customers. Shopify has a lot of limitations around discounts and promotions (i.e. automatically adding promo items to a cart, etc.). DN's support team has also been extremely helpful. Highly recommended!
June 3, 2024
I got the great support from the support team very quick too solve the issue was encountered. Strong recommended Discount Ninja app !
June 2, 2024
able to do most of the promotion we run in store & see the promotion results. However when we want to promotion such as 2 for $12 it'll be difficult as the 3rd item on the cart won't be its original price but $6. Overall would recomend as this app has helped us with plenty of promotions we want to run.
May 16, 2024
Discount Ninja is an invaluable app for our store. We've tested every GWP app in the Shopify App Store, and Discount Ninja stood out because it does exactly what we need. While other apps come close, none match the performance of Discount Ninja. There is a bit of a learning curve, but once you get the hang of it, you'll love it. The app developer is incredibly responsive. I've made three suggestions to improve the app, and two have already been implemented, with the third in the works. It's great to see a team that listens to feedback and continuously improves their product. If another app conflicts with Discount Ninja, the other app goes—that's how essential it is to us. We highly recommend Discount Ninja for anyone looking for a reliable and effective GWP solution.
May 12, 2024
We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.
May 11, 2024
GAME CHANGER!!!! and support is top notch!
Wow, thank you for such an incredible review!
May 9, 2024
This app is exactly what we needed for stacking discounts and can handle multiple discounts at once. Is easy and intuitive to use. Once set up and scheduled works seamlessly in the background. The interface is a little glitchy at times but overall works well and I'd recommend. Support is responsive and any issues are resolved quickly.
April 15, 2024
The team at Discount Ninja are amazing. I have had a number of questions over the time that I have been using the app and they are always timely, friendly and on the job! The app performs well for my needs and I definitely recommend.