Discount Ninja Promo Engine
Personalized Promotion Platform. Special Offers & Secret Deals
Rating
4.5
feedback
178
chart
#1,353
All reviews
Nov. 18, 2019
I used this app for our Black Friday sales and struggled to get it to work with our theme. Spoke with Bart in the support team and he sorted it out for me and helped with all my questions. Thanks!!
You're welcome! Best of luck with your Black Friday promotions!
Nov. 13, 2019
I used this app to help me set up different automatic discounts applied at checkout on different levels of spend (10% off when you spend $50, 20% when you spend $80, etc) and it works well! I had few questions about the set up and how to make the discounts work and their customer service team have been of great help. Strongly recommend it :)
July 10, 2019
Fantastic App. Support is fast, im talking minutes to get a response. I tried multiple Apps and this was the best I found.
March 14, 2019
I have used Discount Ninja for a sales event. We can control more parameters than any other app we previously used. We used Ninja to combine two discounts and it works very well. It solved one major problem: We don't want customers to use discount coupons at the same time with a sales event. The countdown timer works great. Thanks to Bart and Andrea, installation of the snippets done perfectly and we can show the discounts on every page. A very good designed app and perfect customer service and guidance.
March 4, 2019
So far my worst review to any App on Shopify. Very disappointed. The app say that you can do a lot of configurations, and after install it you see that most of what the advertise is Coming Soon... so I first installed it in september/2018 and contacted them about the coming soon parts that I wanted, and was told soon would be released... so far it still have the parts I want as "coming soon" and I didn't use this app until now, and I am been charged 49$ per month because the version that was supposed to have those features charge that amount per month... I will never use again any App from this developer!
Thanks for your review! We understand that it can be annoying to wait for new features to arrive. To add the features marked as "Coming Soon" in version two we've had to completely rebuild the app. Software development can sometimes take longer than planned, which is what happened here. Our communication on this could and should have been more transparent. The good news is that the completely revamped version of the app has been launched a few months ago and includes all the features our users have been asking for, including: - Cart rules: trigger a promotion when customers spend x or buy x - "Buy x, get y" and "BOGO" promotions - "Free gift with" promotions - More powerful abilities to stack discount codes - Promotion code field in the cart and much more
Feb. 13, 2019
I used this app to combine discounts plus show discounts on product pages. It works great. I have a less common theme which caused some issues. Discount Ninja support was extremely helpful and they even set everything up for me.
Nov. 27, 2018
I'm really impressed with this app! I've tried several sales apps and have had some pretty bad experiences. Discount Ninja is the best I've found. I like that you can set an automatic discount so the customers can see the sale price without adding it to the cart. The popups are great for adding urgency and you can customize them. What I'm most impressed with is the support team! I had a couple issues when I first started and they were incredibly responsive and had things fixed lightning fast. There are tons of customizations you can do and I love that you can upload your own photos to the popups so it fits into your brand. Really good stuff. My only complaint is that you can't schedule sales without subscribing to their $50/month plan. If you'll be running sales and promotions often, this is definitely worth the money
Nov. 22, 2018
By far the best discount app on Shopify marketplace and I have tested a lot of them. Dynamic pricing for products that are added dynamically on pages could be a fantastic feature.
Nov. 21, 2018
Discount Ninja is not working. I sent a news letter and all of my VIP costumers aren't able to buy with discounted prices. It generated a lot of frustration from my costumers and now because of your **** plug in we have to deal with a lot crap.
We're sincerely sorry for the inconvenience and frustration caused by the recent issue with Discount Ninja. Rest assured, we take your feedback seriously and are actively investigating the problem to ensure it's resolved promptly. Your satisfaction is paramount to us, and we're committed to making things right. Please reach out to our support team for immediate assistance. Thank you for bringing this to our attention.
Nov. 12, 2018
This app was a life saver in preparation for Black Friday! It allowed me to set up multiple promotions, something Shopify does not offer on its back end. I am so excited for all the promotional possibilities and our customers will be very happy! Customer service was GREAT and assisted me right away! I highly recommend this app for stores!
Sept. 28, 2018
Great app and totally worth the money just for its dynamic pricing feature! I try to select very few apps to keep store running as optimal as possible and this is one you would not want to uninstall .Great support from Discount ninja team - almost instantaneous. Thumbs up
June 10, 2018
Been on shopify 5 years - this is BY FAR the best app I have ever seen. It has made hundreds of dollars of new revenue in barely 2 weeks! Customer service is unparalleled. Thanks so much Bart!! Jason
May 8, 2018
Absolutely love this app! With the help of their support team, this was very easy to set up and begin using in our store. The dynamic pricing feature is the best! I searched for a while to find an app that could show my customers their deal upfront, and I finally found it with discount ninja! Their support team goes above and beyond to help you optimize the app for your store's needs. Really great choice!
Nov. 13, 2018
Simple to use, but not simple to install, however, they can set it up for you which is good. Good support. Didn't do what I needed it to. But does what it does well. UPDATE Now that Shopify have brought in BOGOF this app is even less useful than it was before and we uninstalled it. We can just share the discount link that Shopify provide if we don't want to show the discount on the page. Also, the fact that it effected the scrolling ability and also that it doesn't load dynamic pricing on the collections page is a not positive. It's a shame, because this app has a lot of potential but it is far too limited in the discount structures that it offers. IT needs to include BOGOF combined with minimum spend to be useful.
Hi there, thanks for your review! Good news. Discount Ninja does support BOGOF! A major update in 2019 includes the feedback we've received from our customers, including your feedback. The new version of the app includes, among other things: - Cart rules: trigger promotions based on minimum spend or cart content - BOGO and BXGY promotions - Free gift with promotions (BOGOF) and much, much more...
Nov. 27, 2017
This is one of the greatest apps on the market for discounts, sales, and marketing. When a visitor sees the price getting slashed right in front of their eyes (in real-time) along with the count down timer to build a sense of urgency, it makes them definitely turns them into a customer. The ability to control when and where the discounts, notifications, and pop-ups appear (either on the homepage, collections page, product page, cart page, or checkout page), gives this app the edge over its competitors. Everything can be customized to make it personal to your store. Some of the best features (in our opinion) are: the ability to choose whether you want every visitor to see the active discount or to send the discount to specific customers via custom URL (to be discrete), the ability to change how promotions appear on your store, and the ability to make every promotion unique. The back end of the app is super user friendly. If there is anything that needs assistance, the support team is there to help. The support team is amazing. Shout out to Bart for his amazing service. New features are going to be added to this app in the near future. So, this app will be even more amazing than it already is. We instantly fell in love with this app as it is one of a kind. We highly recommend this app to anyone. It is definitely worth the install. Thank you for this amazing app and service!
Nov. 7, 2017
An incredible piece of software by a team with insanely good customer service. Super impressed and moved to a paid subscription. Thanks, Limoni!
Aug. 23, 2017
Excellent app. I use it to run secret sales to my VIP customers and do A/B tests on pricing. It works great. Finally i can give a unique discount code to each client THAT expires after x time, so i don't need to worry about coupons being distributed everywhere on the web. Brilliant. The developer continues to add really great features. Really great support. I cannot wait for the reports to become available.