All reviews

Rating Breakdown

  • 5
    94% (895 ratings)
  • 4
    3% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 95% (901)
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4 / 5 Share

July 29, 2025

Great support and app. Support by Mason.

Using app

13 minutes

Total reviews

2

Average rating

2.5

5 / 5 Share

July 28, 2025

Applications facile d’utilisation avec un SAV réactif et très professionnel. Un plaisir d'utiliser cette application

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

The app works smoothly, and the customer support has been outstanding. Special thanks to Miles for his assistance!

Store

4Spray

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

I highly recommend this app. It works exactly as it should, everything is technically flawless. The support is outstanding and communication is excellent!

Store

42 CAPS

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2025

Great communication friendly and efficient help with my problem

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 24, 2025

Rick and the team over at Discounty are awesome! Customer service is attentive, professional, and very quick to help you out. I tried a handful of discount apps available and this one was by far the best!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

Store

Sofazip

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2025

great I recommend using it Stella helped me alot and I thank her for that

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

Try out the free version, and it is very intuitive to use. The quantity sale is easy to setup. Support is on top of it to check my first campain. Excellent service. Rita

Using app

26 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

July 20, 2025

We are using discounty for many sales and it works very well! The customer service is really there to help us fast! Thank you Mason for your help about the countdown timer!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2025

First time using the app and was really simple and worked perfectly. Dela even checked in at the start of the first campaign to make sure it had all gone to plan. Great service!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 19, 2025

Mason is so so so so so great !!He is a very patient and capable employee.

Using app

--

Total reviews

59

Average rating

5.0

5 / 5 Share

July 18, 2025

Set up was super easy - Pearl reached out to test my code as soon as it was created which was a great help! It's too early to see what difference this makes to our store, but great experience so far!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

We've only just installed this app and are getting our heads around it, but Miles has been super helpful in getting us started. A great experience so far!

Using app

38 minutes

Total reviews

7

Average rating

4.7

1 / 5 Share

July 16, 2025

...The App is great and can do great stuff. However, I had a problem with different markets and contacted the support. Instead of stating the app can't do this in the way I thought it could, support started to change all my fixed secondary market prices without letting me know or backing up anything beforehand, resulting in random product prices with discounts that were higher prices than before the sale. I ended up in the chat with the support for 3 hours with no clear answer or solution, with me having to revert the mess she created. So as I said. the app is great. But support tonight was the worst ever. Not only wasn't she able to clearly communitcate what the situation was, but also she put the shop upside down without realizing what she was doing. Please educate your staff before they are allowed to work on shops that are actually selling products! Going to bed now 4 hours after a simple question in the support chat, fixing the mess and finding a workaround.

Using app

4 days

Total reviews

12

Average rating

4.7

Developer Reply

We’re really sorry for how this was handled. Your feedback is completely fair, and we take full responsibility for the frustration and extra work it caused you. We’re already working on improving our support processes to make sure this doesn’t happen again. Thank you for your honest feedback, and we hope we can earn back your trust in the future.

5 / 5 Share

July 16, 2025

Customer support was excellent! Thank you, Rick!

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2025

Great app! Pearl helped me out with POS questions and a SALE badge and was very proactive. Very reliable service!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2025

The customer support - especially Pearl - is really fast and great :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

I couldn’t be more pleased—Dela has been incredibly easy to work with and genuinely helpful. Partnering with her has only reinforced my confidence in choosing to work with Discounty. I’m excited to explore everything the app has to offer and see how it can enhance our workflows. Best regards, Steve Jones Greenwood Nursery Inc.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 15, 2025

The app is easy to use, quick install, great demos and great chat functionality! I wanted to move the volume discount table, reached out via chat, Stella was great and the task was completed within 5 minutes. Excited to try this app and see the results!!!

Using app

8 months

Total reviews

2

Average rating

5.0