All reviews

Rating Breakdown

  • 5
    94% (895 ratings)
  • 4
    3% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 95% (901)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 14, 2025

Pearl was helping me, she was amazing. Thank you for your clarification mwa mwa

Store

Raw

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2025

Grace fixed my issues within minutes! Amazing customer service.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2025

Discounty is a great app and game changer! The support is quick and great. If you have Pearl for your support, your problem will be solved soon :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

Great app! So easy to use. Does exactly what I wanted.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

Easy app, use it on three different stores. Stella is always helpful with custom requests.

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

July 9, 2025

Grace helped me with all my questions! Did an amazing job. Support is great and app is wonderful.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

O app ideal para o primeiro passo com campanhas de desconto. Durante a configuração surgiu uma dúvida e o suporte prontamente nos auxiliou

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

Pearl was an absolute lifesaver! She helped me fix several issues on my Shopify store, especially with the CSS and layout problems that were affecting how my site looked to customers. She’s incredibly knowledgeable, patient, and always went the extra mile to make sure everything worked perfectly. What I appreciated most was how clearly she explained each step and stayed with me until everything was resolved — even after multiple tests and adjustments. If you’re looking for someone who truly cares about your success and delivers high-quality work, Pearl is your go-to expert! Highly recommended!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2025

I realy like this app and appreciate the live chat support. Ms. Stella provided me with expert advice, espacailly regarding customizing the design and with other aspects.

Store

ELEXUA

Using app

About 2 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

July 8, 2025

The team member was super patient and helpful. A very short wait (60 secs) to get a human to replace the bolt! We worked thought some trouble shooting and the conversation was easy to follow. The start up is very restrictive, but a good way to see if it is worth an upgrade

Using app

About 2 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

July 7, 2025

Excellent customer support by Grace. Was able to fix a difficult technical error on my store and everything is working beautifully. Highly recommended.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2025

Amazing support helped me right away!

Using app

33 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 6, 2025

Very useful app, quick response from the support team. Stella was very helpful!

Using app

9 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 4, 2025

Harry was super helpful! Problem resolved no issues!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2025

Very good service with Nilou, very kind and helpful. Thank you!

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2025

Thank you Miles for fast respond and he helped me solve my problem.

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2025

Discounty is a very updated app to help our sales plan. Especially help center Mr. Rick help me to solving the problem what I am facing. He spent a long time to help me setting up my discount plan. Thanks Rick, good job!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

Amazing app and even better support! Discounty has been a game-changer for our store. Setting up tiered discounts and promotions was so easy, and it’s already helping us increase our average order value. The interface is clean and intuitive, even for someone like me who isn’t very technical. What truly sets this app apart, though, is the support. Grace went above and beyond to help me when I ran into a setup issue. She was incredibly patient, responsive, and made sure everything worked perfectly. It’s rare to find such attentive customer service these days. Highly recommend this app if you want to run professional promotions and feel supported along the way!

Store

TTOOBOX

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2025

Atención al cliente excepcional.

Using app

About 9 hours

Total reviews

5

Average rating

4.2

4 / 5 Share

July 2, 2025

Thank you very much Rick and Grace for your help :)! I give you guys 5 stars, the app 4 stars because of the fact that it is not possible to show the discounted price of the products instead of the discount. I want to show €350 (original price 360) instead of €10 discount...

Using app

6 days

Total reviews

2

Average rating

4.5