Discounty: Bulk Discount Sales
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This is a superb app with incredible functionality. Aaron in particular went above and beyond when I had an issue and even sorted something that technically was nothing to do with the app while he was investigating an issue on my site. Highly recommended.
We're so grateful for your kind words about Discounty, and it's fantastic to hear that our support team went the extra mile to help sort things out on your site, even beyond the scope of the app itself. That kind of care is exactly what we want every merchant to experience. Don't hesitate to reach out anytime you need us.
Easy to install and easy to navigate. Had extra questions for customer service and Aaron was extremely helpful. Like the app so far. Does what is says.
We're really glad the setup and navigation felt smooth right from the start. It's great to hear our support team was able to answer your questions so helpfully. We're here anytime you need us as you continue exploring the app.
We noticed that our discount code was not working in our cart at check out. With the help of Harry from Discounty, we discovered that the automatic discount segment was deactivated on our backend. He instructed us to keep that active at all times, and we were good to go! Harry also fixed the plugin so our tiered discounts were visible on our product pages. Highly recommend this app and their customer service is fabulous! Thanks Harry!
We're really glad to hear our support team was able to track down that deactivated automatic discount setting and get everything back on track for you so smoothly. It's also great that the tiered discounts are now showing up correctly on your product pages, exactly as they should. We'll pass along your kind words to the team, and don't hesitate to reach out anytime you need us.
Excellent and affordable discount app - fixes all the limitations with Shopify discounts and expands the variety of campaigns we can offer! Customer service is excellent, fast and easy to reach a real human. Miles, you rock!
We're so grateful for your kind words about Discounty! It's great to hear the app is helping you work around Shopify's discount limitations and opening up more campaign options for your store. Our team is always here whenever you need them.
great app , support is quick and professional too
Thanks so much for the great feedback! We're glad Discounty is working well for you and that our support team could help quickly and professionally. We're always here if you need anything.
Everything is working perfectly now. Thank you so much!
We're so glad to hear everything is working perfectly now! Thank you for taking the time to share that, and we're always here if you ever need anything."
Extremely helpful support! Some Bulk Sale campaigns didn't work as we planned, since we had some logical issues. The Discounty support helps out so good with so much dedication in a very short time! Thank you very much!
We're so grateful for your kind words! It's great to hear our support team could step in quickly and work through those campaign logic issues with you. We're always here if you need anything.
Juste pour le service client efficace Aaron
Quick response from support ,helped me to resolve issue asap. App works great, easy to use. Totally recommend!
We're so grateful for your kind words! It's great to hear our support team could step in quickly and get things resolved for you, and that you're finding the app easy to use day to day. We're always here if you need anything.
amazing customer service. thanks a lot.
We're so grateful for your kind words about our customer service! It means a lot to the whole team to know we could help. We're always here if you need anything.
Un merci particulier à Grace pour sa réactivité, son attention et son accompagnement !
Nos alegra mucho saber que Discounty te está funcionando bien y que la encuentras fácil de usar para gestionar tus descuentos. También es genial escuchar que el equipo de soporte pudo ayudarte de forma rápida. Estamos aquí cuando nos necesites.
Wow! Discounty has been great for my Shopify! I needed help getting my discounts set up and couldn’t figure it out myself, and Pearl was the agent who helped me. She was SOOO helpful and I can’t thank her enough! She got everything set up and working quickly, walked me through everything, and even checked back in afterward to make sure everything was still going smoothly. The discounts have been working wonderfully, and I’m so excited to continue using Discounty! Pearl was absolutely amazing and made the whole process so easy for me. I highly recommend getting Discounty!
We're so grateful for your kind words, and it's wonderful to hear that our support team got everything set up and running smoothly for you so quickly. It's especially lovely that they took the time to walk you through the process and then followed up to make sure all was well. We're excited for you to keep using Discounty, and we're always here if you ever need anything.
Their support is amazing! Nilou was superb.
We're so grateful for your kind words about our support team. It's wonderful to hear you had such a positive experience, and we'll make sure the whole team knows they're appreciated. We're always here if you need anything.
I had a great experience working with Miles to resolve an issue. He was knowledgeable, professional, and very responsive throughout the process. He quickly identified the problem and made sure everything was taken care of.
We're so grateful for your kind words about the support experience you had. It's wonderful to know that our team was able to quickly identify the issue and see it through to resolution for you. We're always here if you need anything.
We use Discounty to run bulk discounts and sales on our Shopify store, and it does exactly what it promises without any fuss. What really stood out was the support: Pearl answered fast, understood the issue right away and had it sorted in minutes. That kind of help is rare and makes a real difference when you have a sale to get out. Highly recommended.
We're so grateful for your kind words, and it's especially great to hear that our support team could step in quickly, understand the issue straight away, and get everything sorted before your sale went out. That kind of timely help is something we genuinely care about delivering. We're always here whenever you need us.
Happy working with Aaron and Discounty!
We're so glad to hear you're having a great experience with Discounty! Our team loves knowing merchants are happy, and we'll make sure that enthusiasm gets passed along. We're here anytime you need us.
A COMPLETELY USELESS APP! It is honestly hard to understand how this app has received so many 5-star reviews. For anyone considering installing Discounty, I’m sharing my actual conversation with their support team below. My message to Sarah: Hi Sarah! I created a 25% off Bulk Price Editor campaign for my entire store. The campaign shows as Active and says 207 discounted variants, but the discounted prices are not showing on my storefront. The product pages still display the original prices. Could you please check why the price changes haven't been applied? You ask “Sarah” a question, and “Harry” answers. :) Harry: Hi Hasan, This is Harry here from the team. I hope you are doing well. I'm glad you reached out to us. Thank you very much for sharing this. May I ask if you’re using fixed prices for your market? I’m asking because fixed prices are hardcoded in Shopify, and will override the discounts. :) Great answer, Harry! Apparently, even Harry doesn’t seem to understand what this app is supposed to do. :) My response: Hi Harry, Yes, I am using fixed prices for my market. However, I don't understand why this should prevent Discounty from doing what I subscribed to it for. I subscribed to Discounty specifically to apply a 25% price reduction to my existing store prices. Your system allowed me to create the campaign, shows it as Active, and currently reports 207 active discounted variants — yet the prices customers see on my storefront have not changed at all. I don't want to manually change hundreds of product prices. That is exactly why I subscribed to a bulk price editor. Please tell me how Discounty can apply the 25% reduction to my existing fixed prices, or what exact setting needs to be changed for this to work. So, before replying to “Harry” — or was it “Sarah”? — perhaps you should wait for Meloni to answer first. :)
This one is on us, and we’re sorry. You were right on both counts: the app showed the campaign as active even though nothing had changed on your storefront for those markets, and the answer we gave never solved what you actually needed: a 25% discount in a market that uses fixed prices. At the moment, we don’t support that use case, and we appreciate you taking the time to explain the issue so clearly. Your feedback made it clear that we need to improve this part of the user experience. We emailed you on Friday and are following up with more details, along with a way to apply your 25% discount in bulk through Shopify. We’d really like to make this right and improve your experience with Discounty.
Devo dire che questa app mi aiuta molto nelle vendite e che l'assistenza è ottima. Miles mi ha risposto in pochissimi minuti e mi ha risolto il problema. Consigliatissima!
Grazie mille per questa bellissima recensione! Siamo felici che Discounty stia facendo la differenza nelle tue vendite e che il nostro team abbia potuto aiutarti così rapidamente. Siamo sempre a disposizione se hai bisogno di qualcosa.
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