All reviews

Rating Breakdown

  • 5
    92% (58 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    5% (3 ratings)
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5 / 5 Share

Nov. 16, 2023

Got Help to sync the Paypal account, now all the disputes are automated Fast customer support, thanks Paras for the help

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Disputifier excels in simplifying chargeback management. The interface is intuitive, and whenever I have a question, their amazing customer support is available at all hours, providing prompt and helpful assistance. The analytics feature is a bonus, offering insights to prevent future disputes. Definitely a must have for efficient and stress-free chargeback resolution. Highly recommended.

Using app

6 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Nov. 4, 2023

Absolutely vital app every store should have. Customer service goes above and beyond and are always available to chat at any time of the day

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 2, 2023

SCAMED US ALMOST 10k DONT USE THAT APP We just download disputifier this week They checked our chargeback on the full history of the shopify they took all the resolved chargeback of the 6 last years and claimed they resolved themselves they debited me 9640 dollars today its a scam I ll have to charge back the full debit from shopify

Store

mrcnoir

Using app

6 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Your charge was fully refunded within 1 day. You chose our annual plan which clearly states it's an upfront payment for 1 year worth of chargebacks. This plan is customized based on your sales + chargeback volume. Since you had ~$80K in annual chargebacks, this is the plan made for your store. We sent a reminder email the day before your plan was charged. This charge was made extremely clear and you were amicably refunded/switched your plan immediately after you requested it.

5 / 5 Share

April 2, 2023

Disputifier is like the oxygen for my payment processors, you must have it, even if you think you don't need it, you'll prove yourself wrong in the long term, get it now, it will pay for itself and you'll sleep better at night knowing your disputes and good standing of your processors are being taken care of. Super happy with the service and the team behind ✅

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2023

Amazing experience so far. The team even added me to a slack group chat so I can contact them and get a response within the hour. Would definitely recommend Disputifier!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Easy to use and great communication with Mark & the team. Looking forward to our cooperation in 2023!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

Disputifier is the missing piece when scaling that we overlooked for so long. A must need to accompany any processing suite to make sure you are staying on their good side, and all the while -- the best part: you save money too! We seem to win 3x more Chargebacks with their intuitive response process.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

I jusst got it now . Mark seems very nice and has knowledge about how it will all work . I think this app is a game changer because you do not have to do anything at all .They win if you win that means they will put a lot of thought and effort in winning . Get It

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

GET THIS APP IF YOU ARE A STORE!!!!! It is an absolutely gamechanger, you need to have it. It helps so much with the fraud out there and helps save you SERIOUS money :)

Store

CAMSKNS

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Do you HATE fighting chargebacks? Giving all the effort to file evidence with no success? You MUST have Disputifier in your store. They are experts in WINNING chargebacks with NO effort on your side. I've tried SO many similar apps but they are nowhere near the caliber of Disputifier... I've talked to their team because I had so many chargebacks and they handled it all in 1-2 days with literally ZERO effort on my side. I'm an ex-AI software engineer and their current tech makes it even more RELIABLE. Imagine the TIME you free yourself to focus more on your business. Get them now! Thank me later.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Switched from an overpriced fraud software, and Disputifier has saved us a lot of money each month (and time). The features feel a lot more tailored for stores like ours. Plus an amazing support team that is very helpful. We've been winning more chargebacks, and overall were happy with Disputifier. I'd pick it over other fraud/chargeback softwares. I'd DEFINTELY pick it over not using any software for fraud/chargeback at all (relying on Shopify's default fraud detection).

Store

Icemob

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Disputifier is kicking ass and I couldnt be happier. I really am blown away by how many chargebacks we're winning, rightfully so anyways. Mark and his team know what they're doing and are experts in their field. Highly recommend.

Using app

3 months

Total reviews

10

Average rating

5.0

Developer Reply

Winning chargebacks is our specialty! Thank you for the great review.

5 / 5 Share

Aug. 17, 2022

Mark and the disputifier team are absolute legends. Literal no brainer offer as you get the money back and only pay for chargebacks they win for you. 100% recommend.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for this wonderful review! We're so glad that we were able to help take chargebacks off your plate.

5 / 5 Share

Aug. 10, 2022

I have worked with this team for several months now. They deliver high-quality work for great prices. Definitely worth it.

Using app

Over 1 year

Total reviews

10

Average rating

4.6

Developer Reply

Hey Adam! It's been great to work with you as well, we appreciate your feedback. Here's to more recovered chargebacks!

5 / 5 Share

June 17, 2022

Disputifier is helping us saving THOUSANDS in chargebacks. F**k chargebacks hahah. These guys are awesome. Support it amazing. It really is an absolute NO BRAINER. If you're getting any amount of chargebacks, you need to get this app. Life saver.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

So happy you were please with our service! We've worked hard to make Disputifier a no brainer for merchants like you :) Cheers!

5 / 5 Share

April 5, 2022

This app has saved us more time and money than you can imagine. I used to spend hours gathering things that it provides automatically. It certainly pays for itself. I really can't say much of anything negative. As a matter of fact, I think prior to using this app, I really only won maybe 1 dispute. Now that has drastically changed.

Using app

About 1 year

Total reviews

14

Average rating

4.9

Developer Reply

Thank you so much for sharing your experience, we're so glad we were able to help increase your chargeback win rate and save your precious time! Cheers!

5 / 5 Share

Feb. 8, 2022

I can spend my time talking about the product Disputifier and whether or not it is worth it. Quick answer: It's totally worth it. But what I really want to talk about is the level of customer care shown by the people behind this company. In quick time they made sure that I was on a plan that was right for me, helped me with a dispute, and kept their word on everything they promised. Dealing with them it's plain to see that their interest is in their customers and their customer's safety. They earn their money by helping you keep yours, not with trick subscriptions or fear-mongering. Happy I chose them, you will be too. Add them and subscribe, you won't regret it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey! :) Thank you so much for this wonderful review. We truly care about helping you save money, and it's great to see you appreciate that! Feel free to reach out if we can ever help with anything else!

5 / 5 Share

Dec. 30, 2021

Disputifier is possibly the single best application we have on our Shopify store. It has significantly decreased out operational drag and human capital on disputes, and also increased our win rate for those chargebacks significantly. If you are a Shopify store owner, you need this.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the awesome review! We're excited that we've already increased your win rate & human capital expenses. Here's to more savings! 🥂

5 / 5 Share

May 12, 2021

THIS APP IS A LIFESAVER. Saves us so much time from manually crafting and googling the right responses as well as sending out emails, screenshot-ing them, and all the extra documentation we need to win, etc. It's a very smart app and for being super new... just WOW. FANTASTIC. WOW. Keep up the good work. THANK YOU!

Using app

6 months

Total reviews

38

Average rating

4.6

Developer Reply

Thank you so much for the absolutely wonderful review - this made our day! Please reach out if there's anything we can ever help with! 😊