Doba ‑ AI Dropshipping
Unlock growth with seamless automation and fast US fulfillment
Rating
4.6
feedback
101
chart
#2,689
All reviews
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April 10, 2025
A couple of absolutely necessary features: 1. Auto-fulfillment option. Once an order is placed, I would like Shopify to automatically send the order to the Doba App and then autopay via my credit card on file. 2. The ability to have items from my own store in the cart along with Doba-provided items in the order. 3. Fix the issue with canceling orders that are placed via Shopify
Hello DoubleWave, Thank you for your feedback and for highlighting the features you’d like to see! Currently, orders can indeed be automatically sent from Shopify to the Doba App. However, auto-payment is not yet available. After evaluating this internally, we found that automatic payments come with certain risks. For now, you can conveniently batch pay for orders in the "Pending Payments" section. As for combining your store’s items with Doba-sourced products, this can be done by linking the products in your Shopify backend to Doba items, enabling you to batch process orders. For items not linked to Doba, they unfortunately can't be sourced directly from Doba, and we appreciate your understanding. We sincerely appreciate your suggestions and will continue working to optimize the Doba experience. Thank you for being a valued user! Best regards, The Doba Team
April 19, 2023
Sellers are not serious at all I used to love using Doba but not recently I have been running into all types of issues from shipping orders with Walmart packaging to shipping fewer quantities than what I paid for which made me chase the seller for 2 weeks and ended up with requesting a refund. when it comes to cost most sellers have high prices than the market itself so not really a good fit for dropshipping. will be switching to better platforms soon
Hello Blak Hom, My name is Whitney Hopkins and I am head of support here at Doba. First, I want to thank you so much for your feedback! Second, I want to apologize for the issues you are experiencing with our suppliers and their shipping. I would like to say that we do hold our supplier’s accountable for everything regarding shipping, returns, etc. I would like to hear more about these issues and the specific suppliers you are having these issues with, as I am one of the decision makers on suppliers being removed, and am over the team that contacts the suppliers with warnings regarding issues our customers face with them. I would like to offer my personal help in figuring this situation out with you, and I will do everything in my power to make this right for you. Customer satisfaction has been and always will be my number one goal. Please feel free to contact me! Just chat, call, or email my customer service team and ask for Whitney. If you leave a name and number or email I will contact you as soon as possible. Phone: 801.682.4666 Email: [email protected] Chat: Within your Doba account I look forward to hearing from you, and hope to help you. - Whitney
March 3, 2023
Doba is easy to use. You have to read the instruction and or watch the tutorial videos. Its kind of selfexplanatory if you do a little research and if you google how to fix an issue if you get stuck it will come right up. Its expensive but in the first week i did get a big sale. I dont like that there are no telephone numbers to speak to anyone . Doba should allow a certain amount of calls per day starting in the morning until there agreed upon amount of calls are reached, then make chat and email available for the rest of the day then everbody can be happy.
Hello The Lovely Hen, Thank you so much for taking time to post your review. My name is Whitney and I am the Head of Operations and Business Development here at Doba. I am very happy to hear that you are enjoying the business you are doing with Doba! I would like to let you know that we do have a phone number to contact our agents, along with a calendar link you can use to schedule a set time to be called by one of our agents and have a 1x1 training with! Our customer service department is open Monday - Friday from 7am to 5pm MST. You can contact us via Phone: 801.682.4666 Email: [email protected] Chat: Within your Doba account Or you can schedule a call with us through this link: https://meetings.hubspot.com/whit-hopkins/doba-customer-service I hope that this helps you!
Feb. 13, 2023
I've been with Doba for at least 2 years. The wholesale prices are mostly too high to make a good margin. Also, most suppliers they have on the platform are not fully vetted, it seems. I have placed many orders, for them to be canceled due to the supplier not having the inventory, even if they say its in stock. When that happens, shopify takes out the fees such as processing and credit card fees, etc. When an order is canceled due to DOBA not having sufficient inventory information, I LOSE money. Lets say a customer bought something and their total is $355. If you can't fulfill the order, then you have to cancel (all due to DOBA) and refund the customer. After all is said and done, I lost $45 just because they canceled an order and I won't see the difference. You will literally have to pay out of pocket for DOBA's mistakes such as this. To me, the annual payments are NOT worth it. SAVE YOUR MONEY. They do not hold their suppliers accountable, they do not care what you have to say, they will not making it better and will just say they will. It's just exhausting. Not to mention, most of the furniture the suppliers supply on the platform, have gotten terrible reviews and are cheaply made. Do not waste your time and hard earned money on this joke of a platform. I really wanted to like DOBA and gave them MANY chances, but losing money one transaction after another is unacceptable. DO BETTER
Hello Dakoda Goods & Co, Thank you so much for taking time to post your review. My name is Whitney and I am the Head of Operations and Business Development here at Doba. While not every product has a large profit margin due to the suppliers listing the items on our site at their own prices, there are many products on Doba that you can make money off of. We have many retailers that make their sole income from selling Doba items on sites like eBay and Amazon. We have a team that does create curated lists of high profit items along with monthly, quarterly, and yearly sales where our suppliers offer 5%-10% off the original pricing. And if you go to our site there is a tab titled High Profit that offers products with 20% margins. Additionally, I am sorry to hear that you have dealt with so many cancellations. I would like to say that we do hold our supplier’s accountable for cancellations, as one of the most important metrics we measure when deciding to keep or remove a supplier is their cancellation percentage. I would like to hear more about these cancellations that have happened to you, as i am one of the decision makers on suppliers being removed, and am over the team that contacts the suppliers with warnings regarding issues our customers face with them. I would like to offer my personal help in figuring this situation out with you, and I will do everything in my power to make this right for you. Customer satisfaction has been and always will be my number one goal. Please feel free to contact me! Just chat, call, or email my customer service team and ask for Whitney. If you leave a name and number or email I will contact you as soon as possible. I look forward to hearing from you, and hope to help you.
Sept. 22, 2022
BEWARE!! YOU CANT MAKE MONEY! Almost every item on here is priced at or ABOVE retail price. I even found suppliers listing their prices on Doba higher than they sell it to consumers for. The only way you can make money is if your customers do not do any sort of product research before buying... Research shows, "90% of consumers research products before buying them online. The report also found that while 79% of customers consider price to be the most important factor to research before purchasing an item online".
Thank you for your review! My name is Whitney and I am the Head of the Customer relations department at Doba. While not every product has a large profit margin due to the suppliers listing the items on our site at their own prices, there are many products on Doba that you can make money off of. We have many retailers that make their sole income from selling Doba items on sites like eBay and Amazon. We have a team that does create curated lists of high profit items along with monthly, quarterly, and yearly sales where our suppliers offer 5%-10% off the original pricing. And if you go to our site there is a tab titled High Profit that offers products with 20% margins. Finding items that sell the best are different for every person, and can sometimes take time to find the items to profit off of. I do see that you just signed up for our site yesterday. We encourage all users who sign up for our 30 day free trial to explore our extensive catalog of 300,000 products. Many users spend the duration of their free trial carefully researching and selecting products to find profitable products to list on their selling sites. My support team's main goal is to help our free trial users connect their store, find products to sell, listing those items and getting at least one sale before the 30 day free trial ends. We are happy to help you learn how to sell our Doba items. Feel free to contact us via email: [email protected]
March 15, 2022
Doba is a good app but needs some changes. I have had trouble importing product. I was able to use Doba free for a little bit but during this time I had a lot of trouble with importing items. Also had to remove thousands of products because some only partially imported.
Thank you for your feedback, and we apologize that you didn't have a great experience during your trial. If you have are interested in giving Doba another shot, we would be happy to offer you an additional 30 day trial along with our customer support calendar link that will allow you to book a training with a representative to go over exporting, importing and listing to ensure that all error or issues are handled on the call or escalated to the tech department. Please feel free to contact our online customer service or email to [email protected] directly. Have a nice day! Doba Customer Success Team