Dondy: WhatsApp Marketing+Chat
WhatsApp automation Marketing Platform for E-commerce brands
Rating
4.7
feedback
678
chart
#8,964
All reviews
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July 15, 2025
July 15, 2025
Es muy sencillo de instalas y puede ser de gran ayuda para contactar con tus clientes.
July 15, 2025
July 15, 2025
You should not trust them. I took their subscription for 1 year and after that I loaded 900 dollars for marketing on their website. I did not use it even for a day. Now they have stolen all my dollars and they have not left a single dollar in my account. They are complete fraudsters and scammers. I have all the proof. Do not trust them.
We always return unused marketing balances when a legitimate refund request is made. In your case, we offered to send the refund through Shopify, as this is the only secure way we can process funds back to merchants. Unfortunately, you refused this method and requested a different payment channel, which we cannot use. We have thousands of satisfied merchants and take pride in being transparent and fair. If you are willing to proceed with the refund via Shopify, we are ready to process it immediately.
July 12, 2025
Thank you for your rating! If you ever need assistance or want to get more out of Dondy, our team is always available to help - feel free to reach out anytime.
July 11, 2025
They still my phone number. After years using my phone number, I needed to loose and cancel due to unable to use whatsapp again (personal or business). I have been calling the company with no answer. The comapany states that they realease my phone number, but it is not true.
We are sorry to hear about your experience. We do not have control over releasing or blocking phone numbers - this is entirely managed by WhatsApp (Meta) and your WhatsApp Business API provider. Once your number is disconnected in our system, it is no longer linked to Dondy, and any issues with reusing it must be resolved directly with WhatsApp support. We have already shared the relevant disconnection details with you and remain happy to assist by providing documentation to WhatsApp so they can expedite the release of your number. Please contact our support team directly so we can help you take the next steps.
July 11, 2025
July 10, 2025
July 9, 2025
Dondy made it super easy to add a WhatsApp button to my Shopify store — no coding required! Clean design and works great on both mobile and desktop Lets you add custom pre-filled messages to start the conversation You can choose where the button appears (all pages or specific ones) Helps build trust and increases conversions Free plan is more than enough for basic use Highly recommended for any store owner who wants to connect directly with customers via WhatsApp!
July 9, 2025
July 7, 2025