Rating

4.6

feedback

407

Reviews

chart

#1,273

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    2%
  • Less than a month
    27%
  • Less than a year
    54%
  • More than a year
    13%

Reviews Summary

The reviews for the DropCommerce Shopify app are mostly positive, highlighting the ease of use, quality products, and excellent customer service provided by the team. Users appreciate the simple interface, quick shipping times, and the selection of high-quality suppliers. The app is praised for its focus on American and Canadian brands, supporting small businesses through dropshipping. However, there are some concerns raised about pricing structures, technical issues, limited product variety, and restrictions on selling platforms like Amazon and Etsy. Despite these drawbacks, the overall consensus is that DropCommerce is a valuable tool for ecommerce merchants looking to streamline their dropshipping operations and offer quality products to their customers.

Highlights

Ease of use, quality products, excellent customer service
Focus on American and Canadian brands, supporting small businesses
Pricing concerns, technical issues, limited product variety
Restrictions on selling platforms like Amazon and Etsy

Rating Breakdown

  • 5
    81% (330 ratings)
  • 4
    6% (26 ratings)
  • 3
    4% (18 ratings)
  • 2
    3% (13 ratings)
  • 1
    5% (20 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 6, 2025

Very helpful

Using app

--

Total reviews

2

Average rating

5.0

3 / 5 Share

Jan. 12, 2025

I had high hopes for this platform, but it’s hard to ignore the challenges. The pricing structure is a major concern—selling a candle at $50 just to maintain a margin is unreasonable. It’s hard to imagine who would pay that much for such a product. On top of that, there are technical issues that make the experience frustrating. For example, when importing products, they often appear as “out of stock” before randomly switching back to “available”—and this happens across all items. I’ve also noticed images being changed or removed without my input, leaving my shop looking unprofessional with mismatched photos that don’t align with the products. I tried reaching out for support, but since it’s Sunday, I don’t expect to hear back soon. This experience has been far from smooth, and I really hope these issues are addressed quickly.

Using app

1 day

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for taking the time to share your detailed feedback about your experience with DropCommerce. We genuinely appreciate your honest review as it helps us improve our service. Regarding your concerns about pricing, we understand the challenge of maintaining competitive margins and we are actively working to expand our suppliers network weekly, expanding our catalog while allowing us to bring more options and better price points. We'd be happy to help you identify products that better align with your target market and desired margins! The technical issues you've experienced with inventory status may be on the supplier side, but we will make sure to ensure that if there is an issue on our end, that we will get it resolved as soon as possible. Apologies for the delay on the weekend support. We do have support every day of the week but we have less agents available on Sunday's, we hope to expand coverage soon! Again thank you for your feedback, we hope to make this right with you. Please reach out to support@dropcommerce.com and we will discuss more details on how to fix this.

5 / 5 Share

Dec. 21, 2024

The interface is simple and clear, and it is easy to operate. I hope there will be more quality products to choose from.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Highly recommended if you're into dropshipping quality products. Spencer and team are very supportive! You can focus on the marketing as DropCommerce solved sourcing and fulfillment part of the business.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

DropCommerce is a fantastic platform. It's intuitive, incredibly simple to use, and locating products to import directly into your Shopify store is very straightforward. They even have a pre-built store option that is very affordable as well. I went with this option to get my Shopify store up to speed as quickly as possible - and it looks great! Also I truly believe focusing on locally produced products from the United States and Canada is going to become increasingly important in ecommerce. Best of all DropCommerce have an incredible team (shoutout to Spencer, Karan and Maria) - the customer service is top notch - always quick, responsive and polite. If you are new to drop shipping and want to shorten the learning curve, I highly recommend DropCommerce!

Using app

2 months

Total reviews

2

Average rating

5.0

All reviews

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