Rating

4.6

feedback

409

Reviews

chart

#1,321

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    3%
  • Less than a month
    27%
  • Less than a year
    52%
  • More than a year
    13%

Reviews Summary

DropCommerce has received overwhelmingly positive reviews from users who appreciate the easy-to-use interface, high-quality products, and excellent customer service. Many users highlight the selection of suppliers and the quick order processing and shipping times as major advantages of the app. The platform is praised for its focus on American and Canadian brands, supporting small businesses and offering curated products. However, there are some concerns raised about pricing structures, technical issues, limited product variety, and restrictions on selling platforms like Amazon and Etsy. Despite these drawbacks, DropCommerce stands out for its user-friendly experience, responsive customer support, and potential for growth and brand development.

Highlights

Easy-to-use interface and intuitive navigation
High-quality products and quick order processing
Focus on American and Canadian brands, supporting small businesses
Concerns about pricing structures and limited product variety
Restrictions on selling platforms like Amazon and Etsy

Rating Breakdown

  • 5
    81% (332 ratings)
  • 4
    6% (26 ratings)
  • 3
    4% (18 ratings)
  • 2
    3% (13 ratings)
  • 1
    5% (20 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2025

Super easy to use and the suppliers are amazing. It's been such a difficult process to source good suppliers with reasonable shipping times, but thankfully I found these guys! The founder is really nice and attentive, and the products are great! I'm loving DropCommerce so far :)

Store

My Store

Using app

--

5 / 5 Share

March 2, 2025

From Laguna Happy. Reviews usually happen when there is a great experience or a terrible experience. We’ve had an outstanding relationship with DropCommerce in our online marketplace where we offer clean, crafted, and conscious goods from purpose-driven brands. So, we have decided to use them exclusively for all of our drop-shipping. Even though we secretly want to keep them all to ourself at Laguna Happy, we know that we must sing their praises from the rooftops! Their product selection is hands down the best in the market. No mass-produced items...only carefully vetted, fair trade, artisan, and non-toxic brands. And they don't waiver with the temptation to follow the status quo and work with mass producers and big importers. They stay true to their values which is our philosophy as well. Plus, they listen to their customer's ideas and brand suggestions. That is a big win for Laguna Happy. When Shopify required major platform changes for their app partners recently, DropCommerce handled the complex requirements with true professionalism and hard work, communicating clearly with us through the entire process. They are poised to lead drop-shipping in the U.S. and Canada. Shopify would do well to partner deeper with DropCommerce. There is a new era of conscious consumerism on the horizon and DropCommerce is serving those needs like no other platform is even attempting to. One of the best partnerships we have ever cultivated in our business. Easy 5 stars! - Christy Brewer Anderson, Founder of Laguna Happy

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Very helpful

Using app

19 days

Total reviews

2

Average rating

5.0

3 / 5 Share

Jan. 12, 2025

I had high hopes for this platform, but it’s hard to ignore the challenges. The pricing structure is a major concern—selling a candle at $50 just to maintain a margin is unreasonable. It’s hard to imagine who would pay that much for such a product. On top of that, there are technical issues that make the experience frustrating. For example, when importing products, they often appear as “out of stock” before randomly switching back to “available”—and this happens across all items. I’ve also noticed images being changed or removed without my input, leaving my shop looking unprofessional with mismatched photos that don’t align with the products. I tried reaching out for support, but since it’s Sunday, I don’t expect to hear back soon. This experience has been far from smooth, and I really hope these issues are addressed quickly.

Using app

About 23 hours

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for taking the time to share your detailed feedback about your experience with DropCommerce. We genuinely appreciate your honest review as it helps us improve our service. Regarding your concerns about pricing, we understand the challenge of maintaining competitive margins and we are actively working to expand our suppliers network weekly, expanding our catalog while allowing us to bring more options and better price points. We'd be happy to help you identify products that better align with your target market and desired margins! The technical issues you've experienced with inventory status may be on the supplier side, but we will make sure to ensure that if there is an issue on our end, that we will get it resolved as soon as possible. Apologies for the delay on the weekend support. We do have support every day of the week but we have less agents available on Sunday's, we hope to expand coverage soon! Again thank you for your feedback, we hope to make this right with you. Please reach out to support@dropcommerce.com and we will discuss more details on how to fix this.

5 / 5 Share

Dec. 21, 2024

The interface is simple and clear, and it is easy to operate. I hope there will be more quality products to choose from.

Using app

About 2 months

Total reviews

2

Average rating

5.0

All reviews

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