All reviews

Rating Breakdown

  • 5
    81% (330 ratings)
  • 4
    6% (26 ratings)
  • 3
    4% (17 ratings)
  • 2
    3% (13 ratings)
  • 1
    5% (20 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 6, 2019

Great resource for high quality products, so far I have found everything that i have looked for. The support team is great. Very impressed with the quality. I am impressed when they assigned me an account manager when i upgraded to the pro version. So far very happy. I would highly recommend this app.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear that! We're here to help you succeed! Wish you the best, -DropCommerce Support Team

5 / 5 Share

Oct. 27, 2019

DropCommerce is great. They have great products and some actually ship from the US. I had an issue with my backend inventory management, and I emailed support, and they responded almost instantly, he went in and fixed all of my products for me. This is definitely an excellent app to be using! I also placed a sample order and I got exactly what was ordered. Definitely use this app!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're here to help 24/7! And we're elated to hear that you've been enjoying it so far :) Wish you the best! - DropCommerce Support Team

5 / 5 Share

Nov. 13, 2019

One of the best apps I have the pleasure to work with. Customer service is number one. I had a small incident with one of the suppliers and the DropCommerce team was immediately on it and resolved the issue over night. Thank you for your amazing service, help and support!

Using app

8 months

Total reviews

14

Average rating

5.0

Developer Reply

Thank you so much for the review. We're so happy to have you as a user, and we appreciate your kind words. - Patrick @ DropCommerce

5 / 5 Share

Oct. 19, 2019

This is a good app. The items are well curated . They have suppliers from the United States and Canada. Which makes it great for quick shipping. A lot of the Jewelry is artisan .As for customer support, I have reached out to customer support several times and the response is prompt and good.

Using app

Over 3 years

Total reviews

21

Average rating

4.1

Developer Reply

Thank you so much for the kind review. We really appreciate you using the app and we look forward to seeing your success in dropshipping! - Patrick @ DropCommerce

5 / 5 Share

Oct. 7, 2019

This has been the best app. Finally found what I was looking for. I have a few issues with a particular company with a few products not uploading, showing an error. So I sent a message and they research and solved the issues. Like really quick. They were right on top of it. Thanks Team!!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great feedback! We’re thrilled to hear we’ve been able to help your business succeed. Don’t hesitate to reach out again if you need anything else. Best, Michael

4 / 5 Share

Oct. 4, 2019

I used this app to help me fulfill quality products in a reasonable time frame. I love this app. I will continue to use this app.

Using app

About 2 months

Total reviews

2

Average rating

4.0

Developer Reply

Glad you’re enjoying our app. We look forward to continue supporting your dropshipping business :) Kindly, Michael

5 / 5 Share

Oct. 1, 2019

What separates DropCommerce from the other Drop shipping apps? It is their awesome customer support, the products and the flawless app that integrates with Shopify. Spencer & Patrick have gone above and beyond, they have answered my questions in a timely manner. DropCommerance has atomically added the shipping and fees and cost under the import tab that takes the guess work out. This has been a major concern to me, this is very difficult getting this right with other suppliers. Spencer & Patrick, disNdatmarket wants to thank the both of you for the support you have given me. Thank you

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the review. We really appreciate your kind words, and we're excited to see you continue to use our platform and build your dropshipping business! Talk soon, Patrick

5 / 5 Share

Sept. 30, 2019

Fantastic drop-shipping aggregator. Great vendors and products shipping from the US and Canada, and support has been phenomenal. Thank you Patrick!

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for your review! We're happy to see you enjoying our app and appreciate your compliments on our support. Cheers, Patrick @ DropCommerce

5 / 5 Share

Sept. 18, 2019

Ok so I have recently did a major shift in my jewelry business where I have transitioned to online vs. brick and mortar. So it was really important for me to find apps that would help me push my brand and not redirect customers to their site. So I came across Drop commerce..,and GUYS I LOVE IT!!!! I installed the app after some comparative shopping and research regarding the functionality of various Shopify apps. While adding products to my store, I found that it would really help if I could in essence "...kill two birds with one stone" by being able to not only tag my products, but if I could simply choose which of my collections I'd like each piece of jewelry imported into as I import vs assigning to a collection once imported to my site, or having to type or remember the exact collection name as I import each piece of jewelry. So I contacted DropCommerce's support staff. They explained that currently it was setup to import into the collection of my choice, but that I had to type in the "exact" collection name. I said"ok" ....afterall at least it would import it into the collection. However, by the time I went over to import my products I noticed they'd added a drop down menu where my collection titles were already listed as choices! This was a total surprise of efficiency and stellar customer service. If only the world was made up of businesses that went out of the way to help their customers! Thanks Drop commerce! Thanks Patrick! Thanks technology staff!!!!

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

We're happy to hear that you love it! Thanks for the feedback and awesome review :) - DropCommerce Support Team

5 / 5 Share

Sept. 15, 2019

I do a lot of research when choosing services for my business. When looking into the options available I came across DropCommerce and reached out to them for more information and guidance. They were very helpful! They explained everything to do with their platform very well and made my decision easier. Looking forward to working alongside them!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We look forward to working with you too! Thanks for the review! - DropCommerce Support Team

5 / 5 Share

Sept. 13, 2019

I used this app to reach out to potential customers. The app is easy to setup and simple to use. I will recommend this app to all of my friends.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Happy to hear that! Thanks for the review! Wish you the best, - DropCommerce Support Team

5 / 5 Share

Sept. 28, 2019

I discovereds I didn't understand this app as well as I should You have to have an app called Stripe in order to pay for your products and I didn't It is set up now and waiting for a customer service rep to get back to me to get my selected products back in Shopify. Don't do like me and PLEASE READ ALL INSTRUCTIONS! I found this app so I could ship products out of US and Canada. No more China shipments! Took me a few minutes to figure out how to use this app but its only because I DIDN'T read!!! I ordered a product for myself today as a sample and it was VERY easy!! Can't wait to receive my Unpaper Towels with footballs on them Wash them over and over They're terry cloth!!

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the detailed review, and for remaining patient when there was a problem :) You're a champ! Wish you the best, - DropCommerce Support Team

5 / 5 Share

Nov. 4, 2019

UPDATED RATING- At first I was having issues with the back office. They were quick to help me get it up and running. It has been beneficial for my business! I highly suggest this to any small business just starting up! The only thing that could make the app even better is web tutorials (they might have them I just cant find them).

Using app

4 months

Total reviews

3

Average rating

2.3

Developer Reply

Thanks for updating your review, and for the great feedback! We do have some walkthrough videos available in our Help section, but no worries! Wish you the best, - DropCommerce Support Team

2 / 5 Share

Sept. 6, 2019

The shipping fee is very expensive, there is no cheaper option. The products are great, but this shipping is not feasible.

Using app

6 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you so much for your feedback. Based on your store name it appears you may be from Brazil? If so you may have noticed that international shipping can sometimes be a little bit higher. Most of our USA shipping rates are $10 or often less. We sent you a personal email and so if you are interested we would love to chat with you more to learn more about your unique situation and challenges to see if we can better assist you!

5 / 5 Share

Sept. 4, 2019

Great products for my niche! Reasonable products and great service. DOWNLOAD THIS APP TODAY! Shop Kay's Mugs at www.kaysmugs.com.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy to hear that! Thanks for the review :) - DropCommerce Support Team

5 / 5 Share

Sept. 3, 2019

Hi, I'm Chris and Dropshipping has been tough. However since I've joined DropCommerce they've given me guidance and advice every step of the way!! Very good experience and quality products. Regards to Patrick & Spencer.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to help! Wish you the best, Chris. Thanks for the review! - DropCommerce Support Team

1 / 5 Share

Aug. 25, 2019

Not good for people who want to offer free shipping to there drop-shipping store. You literally can't make any profit unless you charge for shipping or raise the retail price they recommend to cover your shipping. You have to consider their commission (5% if using the free version) or no charge with paid membership, and other fees from your shopfiy store. So if you using the paid member, Shopify Payment, and charge shipping, you can make a profit, however its just not for me.

Using app

15 days

Total reviews

3

Average rating

1.0

Developer Reply

Hi there! We appreciate your feedback. Since all of our products are shipped from within the US & Canada, suppliers pay regular shipping fees through carriers like USPS. We do realize this can be challenging at some price points, but we are actively looking into solutions to problems like the one you described. I'd love to chat with you further about this to talk about finding a solution! Please send me a message at [email protected] and I'd be happy to connect. Thanks again for trying our app and your feedback. - Spencer @ DropCommerce

1 / 5 Share

Aug. 11, 2019

The prices for the products are extremely unrealistic. 60$ for an average backpack? To make it worse, they have a "minimum price you need to set for every product to ensure they make the most out of your transaction. Really greedy in my opinion. I do not recommend this at all.

Using app

12 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for the review! Our suppliers are all real brands based in USA and Canada. Because of this retail pricing is typically higher than what you would find on sites like Ali-express. Also because we partner with real American and Canadian brands, part of the agreement is that vendors do not sell their products for below MSRP so that they do not get undercut, the minimum price is not dictated by us but by the suppliers of the products. If you would like to discuss this further please email [email protected] as we would be happy to chat!

5 / 5 Share

Aug. 6, 2019

Just install, So easy to work, can add product within a few minutes. Easy to find product from Canada to Canada... Thanks !! Good job.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We've got Canadian products, Canadian customers, and we're a Canadian company :) Thanks so much for the review! - DropCommerce Support Team

3 / 5 Share

Aug. 4, 2019

It's a good app easy to use and nice products. I would have given it a 5 star but it's limited in products in some categories have to use TOO Many suppliers just to get enough products for your store.

Using app

10 days

Total reviews

2

Average rating

4.0

Developer Reply

Hello! Yes, we work with a lot of individual brands and businesses, rather than factories. This can limit product selection and is relatively beyond our control. Either way, thanks for the feedback! - DropCommerce Support Team