All reviews

Rating Breakdown

  • 5
    81% (322 ratings)
  • 4
    7% (26 ratings)
  • 3
    4% (17 ratings)
  • 2
    3% (13 ratings)
  • 1
    5% (20 ratings)
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5 / 5 Share

Sept. 18, 2019

Ok so I have recently did a major shift in my jewelry business where I have transitioned to online vs. brick and mortar. So it was really important for me to find apps that would help me push my brand and not redirect customers to their site. So I came across Drop commerce..,and GUYS I LOVE IT!!!! I installed the app after some comparative shopping and research regarding the functionality of various Shopify apps. While adding products to my store, I found that it would really help if I could in essence "...kill two birds with one stone" by being able to not only tag my products, but if I could simply choose which of my collections I'd like each piece of jewelry imported into as I import vs assigning to a collection once imported to my site, or having to type or remember the exact collection name as I import each piece of jewelry. So I contacted DropCommerce's support staff. They explained that currently it was setup to import into the collection of my choice, but that I had to type in the "exact" collection name. I said"ok" ....afterall at least it would import it into the collection. However, by the time I went over to import my products I noticed they'd added a drop down menu where my collection titles were already listed as choices! This was a total surprise of efficiency and stellar customer service. If only the world was made up of businesses that went out of the way to help their customers! Thanks Drop commerce! Thanks Patrick! Thanks technology staff!!!!

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

We're happy to hear that you love it! Thanks for the feedback and awesome review :) - DropCommerce Support Team

5 / 5 Share

Sept. 15, 2019

I do a lot of research when choosing services for my business. When looking into the options available I came across DropCommerce and reached out to them for more information and guidance. They were very helpful! They explained everything to do with their platform very well and made my decision easier. Looking forward to working alongside them!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We look forward to working with you too! Thanks for the review! - DropCommerce Support Team

5 / 5 Share

Sept. 13, 2019

I used this app to reach out to potential customers. The app is easy to setup and simple to use. I will recommend this app to all of my friends.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Happy to hear that! Thanks for the review! Wish you the best, - DropCommerce Support Team

5 / 5 Share

Sept. 28, 2019

I discovereds I didn't understand this app as well as I should You have to have an app called Stripe in order to pay for your products and I didn't It is set up now and waiting for a customer service rep to get back to me to get my selected products back in Shopify. Don't do like me and PLEASE READ ALL INSTRUCTIONS! I found this app so I could ship products out of US and Canada. No more China shipments! Took me a few minutes to figure out how to use this app but its only because I DIDN'T read!!! I ordered a product for myself today as a sample and it was VERY easy!! Can't wait to receive my Unpaper Towels with footballs on them Wash them over and over They're terry cloth!!

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the detailed review, and for remaining patient when there was a problem :) You're a champ! Wish you the best, - DropCommerce Support Team

5 / 5 Share

Nov. 4, 2019

UPDATED RATING- At first I was having issues with the back office. They were quick to help me get it up and running. It has been beneficial for my business! I highly suggest this to any small business just starting up! The only thing that could make the app even better is web tutorials (they might have them I just cant find them).

Using app

4 months

Total reviews

3

Average rating

2.3

Developer Reply

Thanks for updating your review, and for the great feedback! We do have some walkthrough videos available in our Help section, but no worries! Wish you the best, - DropCommerce Support Team

2 / 5 Share

Sept. 6, 2019

The shipping fee is very expensive, there is no cheaper option. The products are great, but this shipping is not feasible.

Using app

6 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you so much for your feedback. Based on your store name it appears you may be from Brazil? If so you may have noticed that international shipping can sometimes be a little bit higher. Most of our USA shipping rates are $10 or often less. We sent you a personal email and so if you are interested we would love to chat with you more to learn more about your unique situation and challenges to see if we can better assist you!

5 / 5 Share

Sept. 4, 2019

Great products for my niche! Reasonable products and great service. DOWNLOAD THIS APP TODAY! Shop Kay's Mugs at www.kaysmugs.com.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy to hear that! Thanks for the review :) - DropCommerce Support Team

5 / 5 Share

Sept. 3, 2019

Hi, I'm Chris and Dropshipping has been tough. However since I've joined DropCommerce they've given me guidance and advice every step of the way!! Very good experience and quality products. Regards to Patrick & Spencer.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to help! Wish you the best, Chris. Thanks for the review! - DropCommerce Support Team

1 / 5 Share

Aug. 25, 2019

Not good for people who want to offer free shipping to there drop-shipping store. You literally can't make any profit unless you charge for shipping or raise the retail price they recommend to cover your shipping. You have to consider their commission (5% if using the free version) or no charge with paid membership, and other fees from your shopfiy store. So if you using the paid member, Shopify Payment, and charge shipping, you can make a profit, however its just not for me.

Using app

15 days

Total reviews

3

Average rating

1.0

Developer Reply

Hi there! We appreciate your feedback. Since all of our products are shipped from within the US & Canada, suppliers pay regular shipping fees through carriers like USPS. We do realize this can be challenging at some price points, but we are actively looking into solutions to problems like the one you described. I'd love to chat with you further about this to talk about finding a solution! Please send me a message at [email protected] and I'd be happy to connect. Thanks again for trying our app and your feedback. - Spencer @ DropCommerce

1 / 5 Share

Aug. 11, 2019

The prices for the products are extremely unrealistic. 60$ for an average backpack? To make it worse, they have a "minimum price you need to set for every product to ensure they make the most out of your transaction. Really greedy in my opinion. I do not recommend this at all.

Using app

12 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for the review! Our suppliers are all real brands based in USA and Canada. Because of this retail pricing is typically higher than what you would find on sites like Ali-express. Also because we partner with real American and Canadian brands, part of the agreement is that vendors do not sell their products for below MSRP so that they do not get undercut, the minimum price is not dictated by us but by the suppliers of the products. If you would like to discuss this further please email [email protected] as we would be happy to chat!

5 / 5 Share

Aug. 6, 2019

Just install, So easy to work, can add product within a few minutes. Easy to find product from Canada to Canada... Thanks !! Good job.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We've got Canadian products, Canadian customers, and we're a Canadian company :) Thanks so much for the review! - DropCommerce Support Team

3 / 5 Share

Aug. 4, 2019

It's a good app easy to use and nice products. I would have given it a 5 star but it's limited in products in some categories have to use TOO Many suppliers just to get enough products for your store.

Using app

10 days

Total reviews

2

Average rating

4.0

Developer Reply

Hello! Yes, we work with a lot of individual brands and businesses, rather than factories. This can limit product selection and is relatively beyond our control. Either way, thanks for the feedback! - DropCommerce Support Team

5 / 5 Share

June 23, 2019

I havent made any sales yet but i think this app is really cool with unique quality products. If you are tired with cheap Aliexpress products then this app is surely for you

Using app

Over 4 years

Total reviews

10

Average rating

5.0

Developer Reply

We're happy to hear that! Thanks for the review! Wish you the best, - DropCommerce Support Team

1 / 5 Share

June 22, 2019

Good luck getting consistent sales. The prices on this app after shipping cost and app fee per sale, ARE HIGHER then what the product is sold elsewhere online. All prices here FULL RETAIL.

Using app

22 minutes

Total reviews

5

Average rating

4.2

Developer Reply

Hi there, I'm sorry to hear that you weren't happy with the product pricing. Our suppliers offer a minimum of 30% discount, but it's true that in some cases the shipping rates and other fees add up to around the discount amount. Many suppliers offer free shipping and some offer up to 50% discount, but in the cases where they don't, you would want to make sure you're charging shipping to your customer so that you don't need to roll it into the product price. All our products are shipped from within the US or Canada, so shipping rates tend to be higher than our competitors who offer primarily Chinese products with 4+ week shipping times. If you have any questions or you'd like some help finding products with cheaper shipping, we'd be happy to chat further. Thanks for your feedback, Patrick @ DropCommerce

5 / 5 Share

May 16, 2019

These guys are very professional when handling issues. They actually had a team meeting and talked with me over the phone to discuss my concerns. They listened and will be making changes. If you are leaving Oberlo after they pulled their Verified U.S. based suppliers I recommend giving these guys a try. Don't be shy if you have suggestions for them. They are ambitious and want their sellers and suppliers to be happy. Highly impressive, in my humble opinion.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

We take customer concerns very seriously! And we're very open to feedback. Thanks for the review :) It means a lot to our small team. Wish you the best, - DropCommerce Support Team

5 / 5 Share

May 11, 2019

DropCommerce has got to be one of the best automated dropshipping apps in the Shopify app store that I have used - they have really done their work finding true US and Canadian suppliers and 1000's of products that make super high quality products and combining this with an easy to use GUI. The entire product import and ordering process is really simple and has allowed me to expand my store's inventory to a number of products that have been doing quite well as of late. I can't wait to see more suppliers in their app and highly recommend trying out their app (it's free to start, why not?)

Using app

Almost 2 years

Total reviews

4

Average rating

3.5

Developer Reply

Thanks for the feedback :) We love to hear it! Wish you the best, - DropCommerce Support Team

1 / 5 Share

May 7, 2019

I love when I see U.S made products. However, the fact that there is a minimum price to sell items is by itself a no go. I run ads and run promotions along with coupons. Lets say I posted the minimum selling price but my customers used one of the coupons I posted. Now they could be buying the items lower than the minimum price placed and there would be an issue between me and the app/supplier. Not a good idea to force a minimum price at all. This has potential. However, when you are able to put your own prices like in spocket and oberlo, then I would think of reinstalling this app.

Using app

About 2 hours

Total reviews

8

Average rating

4.0

Developer Reply

Hi there! I'm sorry to hear your frustration with the minimum selling price feature. To be clear, if the product price dips below the minimum selling price due to a coupon, that's totally fine! The feature only limits the initial listed price of the product before other store-level discounts. I'll make sure that we make this more obvious within the app! Just to explain the reasoning behind this feature, unlike some other apps, the products in our app are from real brands. These brands work hard to build their name, and they require that stores don't sell their products at a lower rate than their retail price, which is what the minimum advertised price is. Most stores don't find this to be an issue, since in most cases selling below the minimum advertised price would result in less-than-desired profit. I hope that helps clarify this feature! - DropCommerce Team

5 / 5 Share

May 7, 2019

Dropcommerce is a very clean, high quality platform that helped me build my business to the next level. The suppliers and products they promote to sell are all from high quality. For me they are the bridge that connects young brands and dropshippers together for a chance to succeed in differentiate from low quality eCommerce businesses. I do have a professional plan and I do not regret it.

Store

Diblun

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

We're here to help you level up! Happy to hear that you've had a positive experience :) Wish you the best! - DropCommerce Support Team

4 / 5 Share

April 30, 2019

I love DropCommerce. While they don't have as many suppliers, their selection is of high quality. Their customer service is also great as well. There have been a couple of times when my request to add a supplier's products was denied because they couldn't see my site (I haven't launched it yet) and DropCommerce has reached out to those suppliers on my behalf using the information that I provided to get approved. That's a big deal for me because I only want to source quality products from brands that are a close match for my brand. My only complaint is that there have been a couple times where I've requested approval or was about to request approval and literally hours or a day later, that particular supplier was gone. I can't imagine what would happen if I've picked products from a supplier and they decide to leave DropCommerce for whatever reason. That would leave the store owner high and dry. I understand things change but there has to be a better way. Other than, DropCommerce is one of my favorite Shopfiy apps/resources!

Using app

12 months

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for the constructive feedback! We'll take that into consideration! Wish you the best, - DropCommerce Support Team

5 / 5 Share

April 26, 2019

GREAT PRODUCTS - EASY TO USE. If you are looking for VERY easy to find U.S. dropshippers or suppliers or shipping from the United States, if you will, then you need this app. Filtering for U.S. shippers is SO easy. I highly recommend checking out this app. I simply like how easy it is to filter for U.S. dropshippers.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're happy to hear that you're enjoying it! Thanks for the review! - DropCommerce Support Team